Jared Neves | Page 6

Just purchased our 6th vehicle from FT. No pressure, no hassle, fair pricing and easy process No pressure, no hassle, fair pricing and easy process More

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An extremely professional, and knowledgeable dealership with the best run service department I have ever experienced anywhere. with the best run service department I have ever experienced anywhere. More

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Jeff and Jared were both very helpful and NOT pushy, and NOT taking a lot of my time. So pleasant to go to look at a car and hear about warranty and sales options without scare tactics or pushy guilt trippi NOT taking a lot of my time. So pleasant to go to look at a car and hear about warranty and sales options without scare tactics or pushy guilt tripping. Not much experience with the service department yet. Went for inspection at 730 but the inspector doesn't arrive until 800. More

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I primary reason for coming in was to have an oil change. However the service tech noticed that the frame rails on my truck were rotted through. I'm quite puzzled since this problem has never been brought to However the service tech noticed that the frame rails on my truck were rotted through. I'm quite puzzled since this problem has never been brought to my attention. My 2010 truck has not been to any other dealer or shop. I have always brought my truck to Falmouth Toyota where I feel that my vehicle was always being inspected when it was on the lift. After learning of the problem I quickly went over to Ken Collings whom I have worked with before. We secured the Tacoma that was available and with the assistance of Jared in the finance departmentI drove home that truck that very day.I am very pleased with the way the day worked out and the truck I purchased. Regards, Bruce Baxter More

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Great sales team with Ronnie always looking proactively for what our needs are and service team is excellent! for what our needs are and service team is excellent! More

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I received the email on a Friday evening, which includes recent additions to the Falmouth Toyota lot. I saw the 2012 Venza for a reasonable price. I contacted their Online Sales agent, Derek, to schedule a recent additions to the Falmouth Toyota lot. I saw the 2012 Venza for a reasonable price. I contacted their Online Sales agent, Derek, to schedule a test drive on Monday. Derek responded early Sunday morning asking what time would be best. Derek set a 1pm meeting with Maria. After the test drive I was convinced that it was a good value. Maria convinced me to leave a deposit. I had brought $1k in cash to show my commitment. As a USED car over 10yrs, there were not a lot of opportunities for bank loans. The Finance Mgr worked the numbers. A 4yr loan, less than 10% interest with a substantial down payment. They coordinated with my Insurance Agent and sent a Runner with my military DD214 documents and had VETERANS plates in three (3) days. I now have over 600 miles and waited a few weeks before posting this feedback. There were zero negotiations regarding the price. Truth be told, it was a reasonable price. I did take a 2nd test drive before signing papers. Needed to see if the 110lb Giant Schnauzer fit. Maria was very helpful in getting a trailer hitch mounted as part of the purchase for my Ebike rack. Connected with Mike on that matter via email. Texting with Maria was convenient and helped keep the process on track. Thanks Matt Murphy for a good team effort. More

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I am so happy with the excellent service I have always received with Falmouth Toyota. I will continue to use them and recommend them to family and friends. received with Falmouth Toyota. I will continue to use them and recommend them to family and friends. More

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Had a no hassle purchase for a 2023 Toyota TRD 4Runner. Ken Collins was extremely helpful with all the questions I had and assisted me on my purchase without any pressure to buy. Ken Collins was extremely helpful with all the questions I had and assisted me on my purchase without any pressure to buy. More

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I alway go into an automobile buying experience with some trepidation about dealing with salespeople and managers. My concerns did not materialize at Falmouth Toyota, with either my salesman (Justin Halstead trepidation about dealing with salespeople and managers. My concerns did not materialize at Falmouth Toyota, with either my salesman (Justin Halstead) or sales manager. The found us the model and color we wanted and made the whole process easy. More

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The Murphy and Toyota family continue their tradition of excellence through attentive customer service, attention to details, and a professional but non-pressurized atmosphere. A welcome experience given t excellence through attentive customer service, attention to details, and a professional but non-pressurized atmosphere. A welcome experience given the stresses or purchasing vehicles today. More

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