Jarell Boyd
Jarell Boyd at Nissan of Elk Grove

Jarell Boyd

Sales Manager

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of Jarell Boyd

August 23, 2025

Dealership Rating
Employee Rating

Thanks to the over the top help we got from Alex,Hassam and Kim. My son was able to purchase his first car. If you like great customer service only place to go is Nissan of Elk Grove!! More

by otramsfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2025

Nissan of Elk Grove responded

Thank you so much for the amazing review! We’re thrilled to hear that Alex, Hassam, and Kim provided such outstanding support in helping your son purchase his first car, what an exciting milestone! Delivering top-notch customer service is what we strive for, and it means the world to know you had such a positive experience. We truly appreciate your recommendation and look forward to seeing you again at Nissan of Elk Grove!

August 05, 2025

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Me gustó el trato, pero no me gustó agregaron opciones que yo no solicité, y para mí un dolor de cabeza porque estar llamando después y que no me contesten realmente es estresante. El dinero que pagamos l More

by gallegos_daycare
Recommend Dealer
Yes

Other Employees Tagged: Misael Torres Ulloa , Misael Torres nunca me contesto

Aug 08, 2025

Nissan of Elk Grove responded

Lamentamos la frustración que ha experimentado. Entendemos sus inquietudes sobre los productos adicionales y hemos compartido sus comentarios con nuestro equipo de gerencia. Si desea que revisemos juntos su contrato, por favor comuníquese con nosotros para poder ayudarle directamente. Puede contactar a nuestro Director de Ventas, Grant Salge, al 916-405-5097. Y tambien, si necesita un traductor de español, podemos proporcionarle uno.

Aug 09, 2025

gallegos_daycare responded

Muchas gracias por conectarme. Si quiero hablar con alguien más. Recientemente recibí los papeles del banco aún no se eliminó los cargos de NESNA, hablé con gerente d

Aug 09, 2025

gallegos_daycare responded

Muchas gracias por contactarme, si quiero hablar con alguien más porfavor. Recientemente recibí los documentos del banco y les hablé y aún no se an quitado los cargos.. Ayer jueves hablé con un gerente de la Nissan y me dijo que todavía no enviaba la forma solicitándolo, le expliqué que el gerente que me atendió en el préstamo me dijo que no tenía que hacer nada que en el estado del préstamo vendrían los cambios.. yo le pregunté por un comprobante de que ya habían hecho los cambios. El me dijo que en cuanto recibieran el cheque del banco me enviaría una copia y no e recibido nada.. El banco me dijo que no tenía nada todavía.. si necesito ayuda porfavor. Gracias

Aug 13, 2025

gallegos_daycare responded

Buenos días ya les llamé pero nadie contesta e dejado 2 mensajes pero no me an regresado la llamada. Favor de hablarme gracias.

Aug 13, 2025

gallegos_daycare responded

Buenos días ese número de teléfono no contestan y dejo mensaje pero nadie me regresa la llamada.

Aug 13, 2025

gallegos_daycare responded

Favor de regresar mi llamada

August 05, 2025

Dealership Rating
Employee Rating

Alex was great throughout the whole process and it felt more like we’d made a friend who was also looking out for us and not just selling us a car. More

by Shaun C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Gruwell, Alexander Moreno

Aug 06, 2025

Nissan of Elk Grove responded

Shaun, Thank you so much for the kind words! We're thrilled to hear that Alex made the experience feel personal and supportive, that’s exactly the kind of service we strive for. We truly appreciate your trust and hope you’re loving your new ride!

July 23, 2025

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This is the most beautiful dealership in Elk Grove! I received the best customer service and was taken care of with white glove service. I highly recommend Misael Torres at Nissan of elk Grove because More

by misaeltu07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Nissan of Elk Grove responded

Thank you for the 5-star review! We are so glad to hear that Misael left such a lasting impression. He really is amazing and we're so glad to have him on our team. We look forward to a long-lasting relationship!

July 16, 2025

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Employee Rating

I left a review previously regarding the amazing staff here! Just wanted to put names to the behavior. Thank you to Khan, Hesam, Jarell & David. All went above and beyond to ensure I was comfortable, kno More

by ShaiHudson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2025

Nissan of Elk Grove responded

Shai, Thank you for the wonderful follow-up and for highlighting Khan, Hesam, Jarell, and David by name! We’re so glad they made your experience exceptional and memorable. Your kind words mean a lot to us - thank you for trusting Nissan of Elk Grove!

July 07, 2025

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Employee Rating

Perfect everything! ! Our salesman Patrick wainwright was awesome for his 2nd day of work...we would recommend Patrick to anyone and elk grove nissan More

by kisstheblarney2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs , Patrick Wainwright

Jul 08, 2025

Nissan of Elk Grove responded

Thank you so much for the wonderful review! We're thrilled to hear everything was perfect and that Patrick made such a great impression. Your recommendation means a lot to both Patrick and all of us here at Nissan of Elk Grove! We truly appreciate your support and hope to see you again in the future.

July 04, 2025

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Khan is INCREDIBLE! From start to finish, Khan went above and beyond to make sure I drove away in the perfect car at the perfect price. His dedication, honesty, and gen More

by Stephs.t
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Kim Gruwell

Jul 07, 2025

Nissan of Elk Grove responded

Steph, Thank you so much for your amazing review! We're thrilled to hear about your outstanding experience with Khan, he truly is an asset to our team. His dedication to honesty, customer care, and finding the perfect fit for each person is exactly what we strive for. We're so glad he helped make your car-buying journey smooth, exciting, and memorable. Enjoy every mile in your new Nissan!

July 01, 2025

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Employee Rating

Lee provided great customer service and met my expectations with 100% guaranteed customer satisfaction! Would recommend to others. More

by Lynette_rene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2025

Nissan of Elk Grove responded

Thank you so much for your kind words and positive feedback! We're thrilled to hear that Lee provided great customer service and met your expectations with 100% satisfaction. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!

June 22, 2025

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Jack is phenomenal… Wasn’t planning on buying a car. Wasn’t even considering Mazda…. Jack listened… and showed me all the options… and I accidentally found the perfect car for my family. He could not ha More

by dawnklein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Stevens, Kim Gruwell

Jun 23, 2025

Nissan of Elk Grove responded

Thank you so much for your kind words! We're thrilled to hear that Jack made your car-buying experience unexpectedly enjoyable. It’s not every day that someone finds their perfect car by accident, and we're so glad Jack was there to help guide the way. Enjoy your new vehicle, and thank you for choosing us!

June 15, 2025

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Employee Rating

After the horrible experience I had with CarMax, I'm thankful that I chose Nissan of Elk Grove for the purchase of my new vehicle. The staff were all amazing and very genuine. The facility, including th More

by pamwhitmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Greenly, Kim Gruwell, Alexander Moreno , Gerlie Fevidal

Jun 17, 2025

Nissan of Elk Grove responded

Pam, Thank you so much for your wonderful feedback! We're sorry to hear about your prior experience elsewhere, but we're honored you chose Nissan of Elk Grove and that we could turn things around for you. It's great to hear that Alex and the rest of our team made a positive impression and that you felt comfortable and well taken care of throughout your visit. We truly appreciate your kind words and your business.

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