Jason Borth

When I arrived I was greeted promptly, advisor (Steve Kikta) which was extremely professional and helpful addressed my issues and the waiting time was under an hour! Waiting area was clean and comfortabl Kikta) which was extremely professional and helpful addressed my issues and the waiting time was under an hour! Waiting area was clean and comfortable. I Highly recommend this dealership! More

Report | Print

I have the utmost respect for the parts department and the collision with the service department leaves a little to be desire and they never call you back. My service rep Art is the worst the collision with the service department leaves a little to be desire and they never call you back. My service rep Art is the worst More

by sgoslar509 Verified Customer Verified Customer

Report | Print

You have to watch all repairs. Quality and transparency are only under pressure. The service department is not user friendly. Quality and transparency are only under pressure. The service department is not user friendly. More

by michaeljkline Verified Customer Verified Customer

Report | Print

From start to finish the whole team was on it. Communicating was 100%. They did everything they said was going to happen and explained it step by step. From the time I pulled In to the time I pull Communicating was 100%. They did everything they said was going to happen and explained it step by step. From the time I pulled In to the time I pulled out everything and everyone I delt with was a great experience. Car dealership can be intimidating sometime but not at this one. More

by goose0 Verified Customer Verified Customer

Report | Print

Overall the Dealership is great. vive worked with Todd for about 14 years and purchased about 23-14 vehicles and also referred family and friends to him. Lately, the service dept. H vive worked with Todd for about 14 years and purchased about 23-14 vehicles and also referred family and friends to him. Lately, the service dept. Has been less than desirable when my wife brings in one of our vehicles. Tony has been somewhat rude to her on a couple occasions. This last service, to get a piece of the dashboard replaced, when she gave him the keys, he said see you in 5 days. When I set up the appt. The previous week, I told him she would be waiting for it. He didn't mention to me then, or her when she dropped it off that it would take 5 hours!!! There was NO communication to her while she was waiting either. Finally Todd noticed her still sitting there and went and told Ty. He was able to speed up the process some. Looking forward to seeing positive performance results from the service team with the addition of Jason and Ty to manage it. If there are no improvements, I will switch to a GMC dealer much closer to my residence More

by HURD11 Verified Customer Verified Customer

Report | Print

Positive, Tony Lang is easy to work with. Even though my issues are not fixed, I will continue to purchase from Ferman Chevrolet. Even though my issues are not fixed, I will continue to purchase from Ferman Chevrolet. More

by Mike Verified Customer Verified Customer

Report | Print

Been looking for this vehicle over a year had a great experience with your dealership but Anthony was the main reason we purchased the corrvette. Delt with other salespersons and did not like but Anthony experience with your dealership but Anthony was the main reason we purchased the corrvette. Delt with other salespersons and did not like but Anthony was the best I delt with in years. Will be doing all service at your dealship do to great experience with everyone there. More

by stevepoist Verified Customer Verified Customer

Report | Print

The Service on my truck was great a 5 and my truck is running great. running great. More

by dinovoresearch Verified Customer Verified Customer

Report | Print