Best place to take your vehicle for your yearly checkup.
Great place, management, and Technicians. Thanks, guys for keeping my truck in tip-top condition.
Alonz
Great place, management, and Technicians. Thanks, guys for keeping my truck in tip-top condition.
Alonz
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by alonzoal
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2023 -
Greene Ford Company responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Greene Ford Company!
Blain Latty
Service Manager
blainlatty@hotmail.com
Aug 30, 2023 -
alonzoal responded
My email address is - alonzoal@yahoo.com
Again, Thank you for your efforts
Alonzo
everyone was very pleasent, open doors for me and my mom
in a wheelchair,
someone came in room and talked to us and turned on the TV for us and offered water.
in a wheelchair,
someone came in room and talked to us and turned on the TV for us and offered water.
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by MLBUTLER414
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rick
Aug 25, 2023 -
Greene Ford Company responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Blain Latty
Service Manager
blainlatty@hotmail.com
The personnel was rude, bad customer service and terrible
attitude from service agent and cashier. I will not be returning!
attitude from service agent and cashier. I will not be returning!
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by CLAUDIARAZO74
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2023 -
Greene Ford Company responded
Thank you for your review, Claudia. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Blain Latty
Service Manager
blainlatty@hotmail.com
Probably the fastest I’ve ever been an out of a
dealership getting an oil change and tire rotation. Excellent service.
dealership getting an oil change and tire rotation. Excellent service.
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by asfarmer
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2023 -
Greene Ford Company responded
Thank you for choosing Greene Ford Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Blain Latty
Service Manager
blainlatty@hotmail.com
FAST AND FRIENDLY SERVICE EVERY TIME I COME IN, VEHICLE
ALWAYS FIXED RIGHT AND ON TIME
ALWAYS FIXED RIGHT AND ON TIME
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by BLAINLATTY
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2023 -
Greene Ford Company responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Greene Ford Company.
Blain Latty
Service Manager
blainlatty@hotmail.com
The Momma Mobile needed its recommended service
maintenance done and Greene Ford’s “The Works Package” always fills the bill. Fluids and filter changed, topped off, and vehicle lubed and checked o
maintenance done and Greene Ford’s “The Works Package” always fills the bill. Fluids and filter changed, topped off, and vehicle lubed and checked out for optimal performance, all at a great price. Steve Bullister got us scheduled and in and out like a breeze. Thanks for keeping us running like new!
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by LegacyDentist
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2023 -
Greene Ford Company responded
Thanks for sharing about your experience with Steven here at Greene Ford Company. We appreciate your business and hope to see you again soon!
Blain Latty
Service Manager
blainlatty@hotmail.com
Started up the car and noticed dash lights flashing and
dim headlights. Sure enough, the stock alternator died after 15 years of service. Dropped it off with Steve Bullister at Greene Ford Service Depart
dim headlights. Sure enough, the stock alternator died after 15 years of service. Dropped it off with Steve Bullister at Greene Ford Service Department’s Early Bird drop off and early the next morning he and the technician confirmed a dead alternator and had a new one on the way and installed it at a fair price and a fantastic warranty. Don’t know if I’ll get another 15 years out of this one, but with the care Greene provides I wouldn’t doubt it. Thank you very much!
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by LegacyDentist
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2023 -
Greene Ford Company responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and our team met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as a valued customer for many years to come!
Blain Latty
Service Manager
blainlatty@hotmail.com
The sales and service departments have always been
nothing but nice, great job, no complaints!
nothing but nice, great job, no complaints!
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by Sweetness47
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2023 -
Greene Ford Company responded
Thanks for sharing about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon!
Blain Latty
Service Manager
blainlatty@hotmail.com
I had a great experience buying a car at Greene Ford.
However, a negative experience with the service department. I was told that I should bring my car in before 9 am. I was a bit late and realized tha
However, a negative experience with the service department. I was told that I should bring my car in before 9 am. I was a bit late and realized that it might be an issue. But, I was not ready for the rude tone and approach from the service agent. I understand that they could be busy, but its not because I expect them to hop to and make sure my car is finished. After rudely telling me that they could not get it done by the end of the day, I agreed to leave my car overnight. He asked if I'd been there before, and I told him that I bought my car there. The next day, I called around 10am because I had not heard back. The agent said that the car was ready. Not sure, but every place I've been they actually call you to tell you that your car is ready. When I went in to pay, the agent was there alone. When he saw me, he pointed to the window to pay. No words. No comments. I'm Asian and I normally don't have any kind of negative interactions with people. But, from the get go, this agent's rudeness and general attitude rubbed me the wrong way. We all have choices as to where we can go for oil changes and the like. I was not impressed.
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by kcharmdesign
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2023 -
Greene Ford Company responded
Thank you for this feedback. We always strive to provide our customers with a top-notch experience, and we are sorry to hear that we fell short here. Thank you for bringing it to our attention! Please don't hesitate to reach out to us directly if you would like to discuss this matter in more detail. We would appreciate the opportunity to see if there is anything we can do to turn this around for you.
Blain Latty
Service Manager
blainlatty@hotmail.com
May 31, 2023 -
kcharmdesign responded
Blain,
I'm actually over it. And, I probably will come back and get my car serviced at Greene Ford. But, in this day and age, it surprises me that first, people display certain atttitudes that are clearly inappropriate and see no reason to hide, when they are representing a place of business. I mean, honestly, just hide your feelings and put a smile on your face, regardless of how you feel - whether you're having a bad day or feel like treating someone from another race disprespectfully. Otherwise, choose another profession that doesn't involve servicing the public. End of story.
Needed regular service with The Works Package done to my
F-150 and got it scheduled with ease, waited on it, and received it back in a very timely fashion. She’s still running like she rolled off the assem
F-150 and got it scheduled with ease, waited on it, and received it back in a very timely fashion. She’s still running like she rolled off the assembly line. Steve, Blaine, and the rest take care of my vehicles like they would their own and Ms. Medina is such a pleasure to end every visit with. Thank you to everyone at Greene Ford Service Department!
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by LegacyDentist
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2023 -
Greene Ford Company responded
We are very happy to hear that Steve and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Blain Latty
Service Manager
blainlatty@hotmail.com