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Jason Paez
Jason Paez at Mercedes-Benz of West Covina

Jason Paez

Internet Sales Director

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

4.1
192 Reviews
4.1

192 Reviews

Write a Review

192 Reviews of Jason Paez

February 02, 2026

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Employee Rating

I had a great experience. From start to finish, the staff was professional, knowledgeable, and genuinely helpful. They took time to answer all my questions. More

by lpznancy1633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , Chevelle de la Torre

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January 31, 2026

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Employee Rating

Vahe is the best he always goes out of his way to help ke with and service problems I have More

by Mattmatt248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , Vahe

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Jan 31, 2026

Mercedes-Benz of West Covina responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 29, 2026

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Employee Rating

Service was completed on time and the service advisor was very helpful, professional and followed up on all my requests. More

by haissam_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2026

Mercedes-Benz of West Covina responded

Thank you for choosing Mercedes-Benz of West Covina. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 27, 2026

Dealership Rating
Employee Rating

Bad experience, never see it before. Sales Manager is mean. No showing car details and no helping with anything. More

by RUYIWU1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mario Eshak, Jake Saleh

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Jan 30, 2026

Mercedes-Benz of West Covina responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 22, 2026

Dealership Rating
Employee Rating

Great ; kind ; honest service man , would introduce to all my friends to buy more Mercede More

by WONGTAI888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao

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Jan 22, 2026

Mercedes-Benz of West Covina responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 17, 2026

Dealership Rating
Employee Rating

Made me disappointed. Wasted me too much time and patience, hope you have a good day. More

by VICTORLI1689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 21, 2026

Mercedes-Benz of West Covina responded

We're sorry to hear about your experience, Victor, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 16, 2026

Dealership Rating
Employee Rating

I do not like change my sevice advise and oil change is too expence than BMW More

by APLC48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao

Report | Print
Jan 19, 2026

Mercedes-Benz of West Covina responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 15, 2026

Dealership Rating
Employee Rating

Good, responsive Internet sales person. Flexibility to meet my unusual delivery needs. Good price for vehicle and it arrived in excellent condition. Happy customer. . More

by raweil
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Eshak

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Jan 15, 2026

Mercedes-Benz of West Covina responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 05, 2026

Dealership Rating
Employee Rating

Great service! and great customer care and got it done in the time I needed it. More

by INFO@MIKHAILDESIGNS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Quiroz, Jake Saleh

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Jan 05, 2026

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 27, 2025

Dealership Rating
Employee Rating

Courteous agent clean and on time my car is done and snacks are good and bathroom is clean and smell good More

by ESANTELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2025

Mercedes-Benz of West Covina responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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