Jason Palmari | Page 20

Really disappointing experience. After reaching out to the dealer based upon a price quoted on their website that indicate a “dealer discount” it turned out they lumped incentives and rebates and did not the dealer based upon a price quoted on their website that indicate a “dealer discount” it turned out they lumped incentives and rebates and did not break out properly. There was no disclosure and their site only allows for typographical errors. Unfortunate because I was ready to lease the car at the quoted price from their website. Especially troubling was the lack of follow up from the dealer via email and being told to “slow down” when going over the particular details that are common with a lease. While visiting the dealer, the manager yelled at me the price on their website was only if I was willing to buy but not lease. Definitely didn’t look like that according to their website. No incentives or rebates are mentioned in the dealer discount section and they in fact quote other incentives and rebates available in a manner that the consumer would believe could be combined. I was hoping in the time of COVID to avoid any more unpleasantness in my life but I suppose car dealers do not feel the need to adapt their sales practices to ensure a smooth experience can be had. More

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My New Mazda I recently purchased a 2020 MX5 RF and dealt with Anthony, Cody and Jason. This was the best new car purchasing experience I have ever had! I was tre I recently purchased a 2020 MX5 RF and dealt with Anthony, Cody and Jason. This was the best new car purchasing experience I have ever had! I was treated in a super friendly, low pressure manner, it truly felt like I was dealing with friends and not strangers. I drove over 200 miles one way to purchase my car from Flood Mazda and the total mileage from start to finish with this purchase (800 miles) was well worth it. Obviously specific inventory led me to Flood Mazda but once here the way I was treated was a HUGE bonus. The car I purchased was a bit of a 'unicorn' and that fact could have driven the price up, but to their credit the 'guys' at Flood Mazda offered a fair purchase price. My only regret now is that it will be too far to have my new MX5 serviced at Flood Mazda. If their service department is only half as responsive, professional and responsive as their sales department there is no way anyone could go wrong with purchasing from Flood Mazda! Thanks again, time to 'drop the top' and go for a ride! More

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Best car buying experience Everyone at Flood Mazda was pleasant and easy to deal with. They were in tune with what we wanted. I never felt pressured. I would go back to Flood Ma Everyone at Flood Mazda was pleasant and easy to deal with. They were in tune with what we wanted. I never felt pressured. I would go back to Flood Mazda anytime! More

by TIGGERTOO9 Verified Customer Verified Customer

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I have been a customer of Flood Mazda since 2013, just I have been a customer of Flood Mazda since 2013, just leased my first vehicle and I can't say enough about how professional and friendly all the s I have been a customer of Flood Mazda since 2013, just leased my first vehicle and I can't say enough about how professional and friendly all the staff were. They explained everything to me and answered all my questions. Phil, Cody, Jason and Russell were top notch no pressure. It was actually fun! Great Job, will be back for sure. More

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Friendly staff and great service I have been a customer of Flood Mazda since 2011. I have purchased 3 vehicles. 2011 Miata, 2013 Miata, and 2019 CX5. I have had all 3 vehicles serv I have been a customer of Flood Mazda since 2011. I have purchased 3 vehicles. 2011 Miata, 2013 Miata, and 2019 CX5. I have had all 3 vehicles serviced for oil, brakes, etc. During my last visit , I was concerned because of the pandemic. I was so happy that all the precautions were taken, chairs spaced, masks worn, and the service guy sent me a video to my phone showing me what he was doing and why. They are the BEST! More

by chemstou Verified Customer Verified Customer

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We came Justis and Cody made the process very easy and simple within a few hours we were on our way. Will come back again!! simple within a few hours we were on our way. Will come back again!! More

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Justice was kind and professional. He loves his job and spoke very highly about working for Flood. Justice followed up with me the next day to make sure i knew how to work all of the buttons. He made buyin spoke very highly about working for Flood. Justice followed up with me the next day to make sure i knew how to work all of the buttons. He made buying my first Mazda a real pleasure. Thanks Justice! More

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New Car Purchased I purchased a Used/New car from Flood Mazda this week. The Vehicle was a 2020 Mazda CX9 with less than 2800 miles on it. The service I received was I purchased a Used/New car from Flood Mazda this week. The Vehicle was a 2020 Mazda CX9 with less than 2800 miles on it. The service I received was outstanding and everyone I dealt with was very professional and courteous. the process was easy and I drove my new car home that night. Dave Corrigan was my sales person with the help of Jason Guilbault and Cody Harvey made the process seamless. The building is new and the the waiting area for service was clean. I look forward to dealing with Flood Mazda and their team on my next service appointment and for any concerns or questions I may have in the future with my new Mazda CX9. More

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Great service Prompt, courteous and always professional. Your experience is exactly the way a vehicle service center should be. I never hesitate to take my car in f Prompt, courteous and always professional. Your experience is exactly the way a vehicle service center should be. I never hesitate to take my car in for repairs knowing I am in good hands. More

by R.D.SIMONE Verified Customer Verified Customer

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Just a nice place to do business with. Friendly, courteous people in every aspect of the dealership. They are definitely a dealership you need to visit when you are in the market for a car Friendly, courteous people in every aspect of the dealership. They are definitely a dealership you need to visit when you are in the market for a car. More

by SAILCAPTAIN2 Verified Customer Verified Customer

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