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Jason Simons

Overview Reviews (968)

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Jason Simons

Jason Simons | Page 12

Service Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7

968 Reviews

Overview Reviews (968)

Dealership Experience

14 yrs, 9 mos

Industry Experience

28 yrs, 3 mos

4.7

968 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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968 Reviews of Jason Simons

October 08, 2024

Dealership Rating

Employee Rating

Friendly customer service, the guys hunted the problem down to the point, and fixed it without making it sound more complicated. down to the point, and fixed it without making it sound more complicated. More

by VILNERL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

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Oct 09, 2024 -

Tynan's Nissan Aurora responded

Thank you for your great review! We're happy to hear that you appreciated our friendly customer service and that our team was able to identify and fix the issue efficiently. If you need anything else, don't hesitate to reach out—we're always here to help! Jacqueline Goldsboro - Customer Care Coordinator

October 06, 2024

Dealership Rating

Employee Rating

I arrived after the normal cut off to get the service. I want it done. They allowed me to leave my car overnight. We’re getting the service performed. It was quick and easy for both drop off and pick up. I want it done. They allowed me to leave my car overnight. We’re getting the service performed. It was quick and easy for both drop off and pick up. More

by TIMOTHY.LEE0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: I don’t recall the gentleman‘s name that took my car, but I see him regularly when I do drop off

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Oct 08, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad we could accommodate your request to leave your car overnight for service. It’s great that the drop-off and pick-up processes were quick and easy. We appreciate your trust in us and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

October 03, 2024

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Employee Rating

Only complaint is I had to wait, even though I had an appointment. Car was not brought back until 40 mins after my appt appointment. Car was not brought back until 40 mins after my appt More

by HILARYPHELAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

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Oct 04, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback and for bringing this to our attention. We apologize for the wait despite your appointment and will work on improving our scheduling to avoid delays in the future. We appreciate your understanding and look forward to serving you again. Jacqueline Goldsboro - Customer care Coordinator

September 29, 2024

Dealership Rating

Employee Rating

Pleasant and easy to work with. Willing to hear my questions and concerns. Always feel confident working with them. Willing to hear my questions and concerns. Always feel confident working with them. More

by SYBIL0841

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Daniel Horvath, Rich McAnally, Luke Clearwater, Matthew Shopes, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp, Taher

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Sep 30, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're delighted that you find us pleasant and easy to work with and that we addressed your questions and concerns. Your confidence in us means a lot, and we look forward to continuing to serve you! Jacqueline Goldsboro- Customer Care Coordinator

September 29, 2024

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Employee Rating

Great customer service! Very efficient. This has been my go to dealer for service for the past 8 years. Every team member I’ve always interacted with has been very appro Very efficient. This has been my go to dealer for service for the past 8 years. Every team member I’ve always interacted with has been very approachable and on top of things! Thank you! More

by JESUS.QUINTANA.MARTINEZ

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

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Sep 30, 2024 -

Tynan's Nissan Aurora responded

Thank you for your fantastic review and for choosing us as your go-to dealer for service over the past 8 years! Your trust and loyalty mean a lot to us, and we look forward to serving you for many more years! Jacqueline Goldsboro - Customer Care Coordinator

September 25, 2024

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Very friendly ask me questions about my truck what I need and very professional and know they job and very professional and know they job More

by MEXITALY77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 26, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad our team was friendly, professional, and attentive to your needs. We appreciate your support and look forward to assisting you with your truck in the future! Jacqueline Goldsboro - Customer Care Coordinator

September 24, 2024

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Employee Rating

Inept EV technicians could not diagnose the problem with my battery. Claimed there were no issues. Made me feel like a criminal just trying to prove to them that I had an issue. Luke is a moron - his manage my battery. Claimed there were no issues. Made me feel like a criminal just trying to prove to them that I had an issue. Luke is a moron - his manager Jason had to step in and help because Luke was going to give my car back without fixing the problem. Jason helped but then when he gave me the car back there was a gaping hole in the back seat where techs forgot to reinstall a panel after doing maintenance. Terrible service and service center More

by TREVOROSENSOHN1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Luke Clearwater

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Sep 25, 2024 -

Tynan's Nissan Aurora responded

"Thank you for sharing your feedback. We apologize for the issues you experienced during your visit, as this is not the level of service we strive to provide. Your concerns have been noted, and we are addressing this internally to prevent similar situations in the future. If you would like to discuss this further, contact our management team directly. We appreciate the opportunity to improve." Jacqueline Goldsboro - Customer Care Coordinator

September 24, 2024

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Employee Rating

Jason and the entire crew at Tynan's Nissan are responsive, thorough ad reasonable. It is always nice to go to them and have them get you back on the road. Keep up the good work! responsive, thorough ad reasonable. It is always nice to go to them and have them get you back on the road. Keep up the good work! More

by Matt

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Clearwater

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Sep 26, 2024 -

Tynan's Nissan Aurora responded

Thank you for the great review! We’re thrilled to hear that Jason and the team continue to provide responsive and thorough service. Your kind words mean a lot to us, and we’ll keep striving to get you back on the road quickly every time! Jacqueline Goldsboro - Customer Care Coordinator

September 20, 2024

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Recommend to a friend for your best customer service. I always bring my car for service I always bring my car for service More

by MEZHAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Daniel Pipp

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Sep 20, 2024 -

Tynan's Nissan Aurora responded

"Thank you so much for your kind words and recommendation! We look forward to continuing to take care of all your service needs for many more years to come!" Jacqueline Goldsboro - Customer Care Coordinator

September 19, 2024

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Employee Rating

I had a great service department experience. I had a misfire that was diagnosed and repaired. I also had some maintenance performed. All the worked was done timely and right the first time. I had a misfire that was diagnosed and repaired. I also had some maintenance performed. All the worked was done timely and right the first time. More

by eagleprun

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Luke Clearwater

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Sep 19, 2024 -

Tynan's Nissan Aurora responded

Thank you for the fantastic review! We're thrilled to hear that our service department diagnosed and repaired your vehicle promptly and that your maintenance was handled efficiently. We appreciate your trust and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator