Jason Simons | Page 86

Great Customer Service Jason and the service team at Tynan’s Nissan took great care of me. They communicated everything I needed to know, and had me in and out quickly. Jason and the service team at Tynan’s Nissan took great care of me. They communicated everything I needed to know, and had me in and out quickly. More

by MPNEWMS Verified Customer Verified Customer

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Great surprise! Wait time was shorter than expected and the service dept changed my battery under warranty without me having to tell them...great job, great service!! Wait time was shorter than expected and the service dept changed my battery under warranty without me having to tell them...great job, great service!! More

by HOOFPRODUCTIONS666 Verified Customer Verified Customer

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Exceptional Performance Tynan's, I am highly satisfied with the professional manner of your mechanics and service department. This type of professionalism and commitment to Tynan's, I am highly satisfied with the professional manner of your mechanics and service department. This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. They're attention to detail really enhanced the over all experience. Having in mind such a pleasant experience with Tynan's Nissan it is my pleasure to continue doing business with your company. Thank you, Bobby Wright More

by BJLILBBOBBY Verified Customer Verified Customer

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Worst service and extreme sell -up I have gone there several times and the people are rude and act like there doing me a favor not proving me with a service that it's paid for... I woul I have gone there several times and the people are rude and act like there doing me a favor not proving me with a service that it's paid for... I would understand if the service was free .... but every time I go I am asked for stuff I don't need and in true honesty is the reason why I will never buy a nissan again or even a VW for that matter.... I am talked down to and I am always treated like if I was stupid or slow... and the only reason I go there is because I have lease.... but I just recently found out any one can do my maintanece as long there ASE certified..... I don't even know if anyone will read this or Even try to do something about it... and if anyone does read this your probably thinking oh well and everything will stay the same... but remember with out customers the whole dealer will. Shut down More

by Badbad666 Verified Customer Verified Customer

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Had to fight tooth and nail to get the job done. I had a heater core replaced by this dealership in December of last year. I drove the vehicle to a funeral out of state the day after they finished wo I had a heater core replaced by this dealership in December of last year. I drove the vehicle to a funeral out of state the day after they finished working on it. A really loud noise that has never occurred would happen right in the area that they replaced the heater core. The noise would start and stop when I would turn on and off the heater blower. I called back the next morning while out of state telling them the issue. The service assistant manager Luke told me I had an older car and older cars will usually start to fall apart once something is fixed on them. He said both my starter and transmission were going bad and those could very well be the issue. I had both the starter replaced and transmission completely rebuilt prior to bringing it back in for them to look at so they could no longer blame the noise from their bad job on anything else. I told them the noise Wasn’t s co start thing but had several videos of the noise on my phone with time date stamps showing the issue. They told me they would t address an issue until they actually can see/hear it happening. My videos were apperently not enough for them. They blamed it on old air filters until I told them they replaced those as well when they did the job. They told me they would slightly crack into the dash to try to vacuum whatever could be in there out. They blamed it on a possible leaf. The next morning I called the service manager and told him I would not pick up the vehicle until they completely took the dash apart and fixed the issue. I had to send him all the videos I took and completely walk through my story with him once more. After demanding to him that the issue be fixed they finally took the dash apart and noticed that a oiece of mounting hardware was bent into the blower motor fan. The dash was half xxx assembled after putting it back together and wires weee left exposed. You should not have to demand service from a manager to get it. This place sucks! More

by SPARRJUSTIN Verified Customer Verified Customer

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Oil change & rotate tires. I have been buying/ now leasing cars from Tynans for 40+yrs; they were called Datsuns then. As a single female now 77 yrs old I trust, respect the em I have been buying/ now leasing cars from Tynans for 40+yrs; they were called Datsuns then. As a single female now 77 yrs old I trust, respect the employees,the service & their products. I've driven Pathfinders, Altimas, Maximas, Muranos & now Rogues. Its th only place I'll go & I've sent many friends there also! More

by GINB42791.1 Verified Customer Verified Customer

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Awesome service Every time I take my Sentra into Tynan’s, I feel like I am given special treatment. I know they treat all of their customers that way, but they treat Every time I take my Sentra into Tynan’s, I feel like I am given special treatment. I know they treat all of their customers that way, but they treat customers so well when they are there that everyone feels special. Keep up the great work. Best regards, Russ Ono More

by ONOMUSASHI Verified Customer Verified Customer

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Best dealership in town We have leased vehicles from Tynans for years, they always take great care of us and our cars. The service department goes above and beyond to keep us We have leased vehicles from Tynans for years, they always take great care of us and our cars. The service department goes above and beyond to keep us informed about anything we might need done on our next service date, and do a great job - whether it's an oil change or service trip. And it's an extra bonus to get a clean car back! More

by MAMASWEETS143 Verified Customer Verified Customer

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Amazing as usual I've been coming for my car problem to Tynan's Nissan Aurora since August 2011. All I can cay is thanks a lot to my advisor Lucas Clearwater. Lucas I've been coming for my car problem to Tynan's Nissan Aurora since August 2011. All I can cay is thanks a lot to my advisor Lucas Clearwater. Lucas is primary advisor, Sometimes i come and Lucas has day off, Brian Laatsch offers me his help. If I have a little difficult question which requires a manager level, Jason Simons is always have time to listen my problem and resolve it as soon as possible. I'm happy I have some people I can trust about my car issues. Last my visit was because battery of my car has died without noticing me. One day I was driving, the following morning, I couldn't start my car at all. I have a road side assistance from my insurance, they charged the battery, I came to Lukas, 30 minutes later I had a new battery. When I have even a small problem or any question I go to Luke, and Brian. I don't want to offend other advisors, I've never worked with them, I work with Luke, and Brian, and Jason, Every single time after visiting this Service department, I'm really appreciated to these people. I'm happy I have people at this service department who take care of my car. More

by LUTSA Verified Customer Verified Customer

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Oil change & rotate tires. Service was excellent & took less time than expected.i went in for an oil change &rotation of tires & came out with a new car. Plus they washed the on Service was excellent & took less time than expected.i went in for an oil change &rotation of tires & came out with a new car. Plus they washed the one I bought in! More

by GINB42791.1 Verified Customer Verified Customer

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