- SWHITE81
Verified Customer
Jason and John were great to work with. I’m very pleased with the whole proceeds and the deal we arrived at. I love my new Sorento!
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Jun 19, 2020 -
Coastal Kia responded
Aren't Jason and John just amazing? We are lucky to have them on our team. Thank you so much for the five star review and kudos for Jason and John. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on the purchase of your new Kia Sorento from Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!
- Karen73
Verified Customer
This is not my first Kia. The prior Kia was serviced at this location and they are the friendliest guys from the service counter to the shuttle service. As for my new Kia, the salesman was very professional and worked very hard to meet my budget.
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Jun 10, 2020 -
Coastal Kia responded
Wow! Thank you so much for your loyalty, the five star review and thoughtful feedback. It is wonderful to hear you were able to enjoy our Customer Lounge Experience as well as our Complimentary VIP Shuttle Service. Our goal everyday is to provide a truly exceptional experience to every client during every visit. Congratulations on your recent purchase! You are an important part of our Coastal Kia family and we appreciate you! Please call us if you need anything. We are here to help.
- gerideluca81
Honestly I thought it was hopeless for me to buy and brand new car. Mr. Jason and Mr. Mike made it all possible for me. I have needed a car for at least 2 years and I was really scared to try because my credit was so bad, but they didn't look worried at all. I was so nervous but they put me at ease. I got to buy a brand new 2020 kia soul which I love! It drives great and almost by its self. It is just awesome and i know it will get me where i need to go . Thank you so much Jason and Mike ! You guys are awesome !!!!!
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Jun 08, 2020 -
Coastal Kia responded
Fantastic! Congratulations on the purchase of your new 2020 Kia Soul from Coastal Kia! Thank you for the five star review and amazing review. It was thoughtful of you to mention Mike Mascavage and Jason Stone by name. We are thrilled to hear our team exceeded your expectations. Your warm testimonial is greatly appreciated. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!
- MYROSIEGIRL
Verified Customer
Jason Stone was extremely professional and a pleasure to with. Sales experience was excellent. First Kia ever owned and love it . I was in the retail auto industry for 30 years so I speak from experience .
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Jun 08, 2020 -
Coastal Kia responded
Thank you for the five star review and kudos for Jason Stone. With your extensive retail experience, it means even more to hear we exceeded your expectations during your purchase experience. We love the comment, "Jason Stone was extremely professional and a pleasure to work with." Welcome to the Coastal Kia family! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Please call us if you need anything. We are here to help. Thanks again!
- lzuniga884
Verified Customer
Everyone was friendly and willing to help. They meet you at the door and answered all the questions we had. They did the best to make sure we got the best deal possible
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Jun 08, 2020 -
Coastal Kia responded
Wonderful! Thank you for the five star review and gracious comments. We love you recognizing our process of greeting our guests at the door ready and willing to answer any questions. Congratulations on your recent purchase. Our goal is to deliver a truly exceptional experience to every guest during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Thanks again!
- DEAN6503
Verified Customer
Very friendly, non threatening nor intimidating salespeople. They take the time to hear what you want, inquire what you are looking for in a vehicle.
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Jun 05, 2020 -
Coastal Kia responded
Wonderful! Thank you for the awesome sales review and gracious comments for our sales team at Coastal Kia! We love the comment, "very friendly, non-threatening nor intimidating salespeople." It was extremely thoughtful of you to go online and rate your recent experience. We appreciate it! We pride ourselves on delivering a truly exceptional experience to every client during every visit. Thanks again for the amazing five star review. Please call us if you need anything. We are here to help.
- BEVERLY.HUNTSBERRY
Verified Customer
My first experience ever buying a new car. I can't imagine any dealership being more efficient than this one. I was very satisfied and would highly recommend.
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Jun 01, 2020 -
Coastal Kia responded
We love it! Thank you for the five star review and for recognizing our efficiency efforts. We appreciate the high recommendations too. It was thoughtful of you to go online and rate your experience. Thank you for choosing Coastal Kia!
- NIKI28BG
Verified Customer
This is my second purchase from Coastal Kia. Have used the service department for the past 3 years. Sales teams have always been friendly, knowledgeable, and professional. Even during the current COVID19 situation, I was treated professionally and safely. Never any undue pressure to purchase. Jason Stone whom I dealt with for my transaction was straight forward with financial options on both my trade and new purchase. Didn't have to spend hours in negotiations. Final paper work with the finance manager was also professional and easy.
Kia, presently has good purchasing options. Regardless if you purchase or not, you will be respected and treated fairly.
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May 20, 2020 -
Coastal Kia responded
Success! Thank you so much for the five star review, awesome testimonial and gracious compliments. It was thoughtful of you to mention Jason Stone in you amazing review. We are thrilled to hear we were able to exceed your expectations during your recent purchase. We absolutely love the comment, "regardless if you purchase or not, you will be respected and treated fairly."
We strive to deliver a truly exceptional safe experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more.
Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!
- tamaracox96
Verified Customer
Jason and Michael were very friendly and professional. They answered any questions that we had about our new vehicle and our financing. We will always be a Kia owner
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May 08, 2020 -
Coastal Kia responded
Super! Thank you for the five star Dealer Rater review for Jason, Michael and our team at Coastal Kia! We appreciate your loyalty and amazing review. Your gracious comments have been shared with Jason, Michael and our entire team. We love the comment, "they answered any questions that we had about our new vehicle and our financing." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!
- MARKSYKES1962
Verified Customer
I liked dealing with the friendly staff.Everyone was very nice.They worked patiently on getting me into a new car with high gas milage
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May 07, 2020 -
Coastal Kia responded
Love it! Congratulations on your recent purchase from Coastal Kia! Thank you so much for the five star review and wonderful comments. It was gracious of you to go online and share your thoughts. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for choosing Coastal Kia!
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