Jason Whidden

This is our 3rd new vehicle purchased from Tracy at Ferman Dodge. We have always received excellent customer service and support each time. The entire staff never fail to exceed our expectations. Jamie in service has always provided 5 Star service and customer care.

Helpful 0

Report | Respond | Print

"Service experience"

- Service guy Verified Customer

Becky treated us like family!!! Quick and promptly addressed issues made us feel comfortable send all I know to Ferman to see Becky and the Ferman Team.

Helpful 0

Report | Respond | Print

"A Gem among few "

- MESSERDOME Verified Customer

The entire team was highly professional and a pleasure to work with. Anticipating nothing less in the future! Great selection of vehicles in our selected model.

Helpful 0

Report | Respond | Print

"Professional and Courteous "

- sebringw Verified Customer

Steve was Excellent. He is Very Professional and Courteous! Had a Tire Claim ((Jeep Wrangler, Over Size) and Maintenance. He handled everything for me. Very Thankful and Painless. Ask for Steve!!!! Jason the GM also went out of his way to say Hello and Make sure all the Customers in the Waiting Area were being taken care off! Very Cool 😎

Helpful 0

Report | Respond | Print

"Purchase of new Jeep Wrangler"

- rdiaz30 Verified Customer

Great overall experienceat NPR Ferman. Friendly staff and all willing to help. The only issue for me was the ability to negotiate the actual price.

Helpful 0

Report | Respond | Print

"Always awesome and fast "

- eric1824 Verified Customer

Always does great service and get vehicles in and out super fast. Sales process was the best ever and got the veh in I wanted and the buying process was very fast

Helpful 0

Report | Respond | Print

If you want a Dealer that will go that extra mile then you might as well stop your shopping and head over to NewPort Richey CDJ! I was not sure which Jeep to go with so I went back 4 separate occasions and taking hours of Genaro’s time and yet it never seemed to bother him. What the dealer does not know is the day I purchased my Jeep I went to 4 other Jeep stores and no one even came out to greet me or ask if I needed anything. I walked around Jeep after Jeep and yet still no one came out. This happened at every store I stopped by! I had zero intentions of purchasing at these other stores, I just wanted to view their inventory and make sure I picked the perfect Jeep for me. So to wrapthis up there is no need to go to other Jeep stores because you won’t get the same service. I even had Chance Hatcher (Sales Manger), Robert Suarez (Sales Manger) help me with the customizations and can’t forget Jonathan Widing (Finance Manager) completed my paperwork. So if you want teamwork to get your deal done I highly suggest you just visit and see what I’m talking about for yourself!

Helpful 0

Report | Respond | Print

"Helpful"

- Ambers216 Verified Customer

They are usually always helpful. Jason let me know what they were doing to do and if it didn't work what else they would need to do plus the prices on each.

Helpful 0

Report | Respond | Print

"Dodge Challenger"

- MDBRESE Verified Customer

I emailed the dealership with my requirements and we came to an agreement on price!!! After they dealer traded for the car I wanted, I walked in, signed up and off we drove. Easy peezy!!! Tommy did a great job, thanks!!!

Helpful 0

Report | Respond | Print

"Steve Brower "

- D.Pagano Clw,Fl. Verified Customer

Chance Hatcher should be CEO Jason Whidden as GM Steve Brawer Service Manager Brandon Hicks as Sales manager. Bill Monteverte For US President! Love the Ferman Team! If anyone has complants they are crazy and should be sent back to the looney pin.

Helpful 2

Report | Respond | Print