Javer Esquivel | Page 124

This location Hyundai dealership and staff are highly professional and accommodating - interactions over the past two service visits continue to impress - all are knowledgeable, pleasant, congenial, and professional and accommodating - interactions over the past two service visits continue to impress - all are knowledgeable, pleasant, congenial, and considerate. This is a 5-star facility all-around. A special thanks to Javer (service advisor) for this most recent visit. Thank you Javer, and to all at La Puente Hyundai for a hassle free and secure experience. More

by daazu777 Verified Customer Verified Customer

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Friendly service Javer goes the extra mile to answer questions or return calls, etc .No complaints. Attendants work on my car always right away. In and out soon. questions or return calls, etc .No complaints. Attendants work on my car always right away. In and out soon. More

by SAC1844 Verified Customer Verified Customer

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I'm a handicap person. Javer will go above and beyond. I'm a handicap person. Javer will go above and beyond. Makes you feel good about getting your car service here. Everyone there is helpful. I'm a handicap person. Javer will go above and beyond. Makes you feel good about getting your car service here. Everyone there is helpful. More

by tiggercoral1 Verified Customer Verified Customer

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Javer Esquivel is your go to guy for any maintenance service hands down. He is very professional and friendly! Make sure u ask for him you won't be disappointed service hands down. He is very professional and friendly! Make sure u ask for him you won't be disappointed More

by LORETAMENDEZ24 Verified Customer Verified Customer

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Always a great service at Puente Hills Hyundai. As a college student they give me the best advice when I need to split services due to payment limitations. Only go to Puente Hills! college student they give me the best advice when I need to split services due to payment limitations. Only go to Puente Hills! More

by cbyrd Verified Customer Verified Customer

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Puente Hills Hyundai is a very customer friendly dealership. The employees there are always very helpful and courteous. My experience there is always great. Christina has assisted me the last 2 time dealership. The employees there are always very helpful and courteous. My experience there is always great. Christina has assisted me the last 2 times I have brought my car in for service and she was amazing. More

by SISTACRERE Verified Customer Verified Customer

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Javer provided a great customer service experience. He was very knowledgeable about the maintenance service repair needed and gave me updates as I waited for my vehicle. was very knowledgeable about the maintenance service repair needed and gave me updates as I waited for my vehicle. More

by WALT Verified Customer Verified Customer

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I have had the worst experience with your service Dept. and some company you hire to harass your customers about service Appt. I know when to bring my car in and don't need countless emails and mailers. Wh and some company you hire to harass your customers about service Appt. I know when to bring my car in and don't need countless emails and mailers. When I called to complain some idiot gets in an argument with me instead of trying to help and upsets me more. When I called in for the service Appt. Some cashier named Rosie refused to tell me her name saying she didn't have to give it to me. I only asked for standard info. to prove I set the Appt. Another time a couple of years back I asked a service person about the cost of a basic oil change in the $50.00 range and he said you didn't have one? I was trying to get a basic oil change not the $145- $ 300.00. We end up in an argument that you had to have a lower cost which is posted in every other dealer besides yours .A service rep named Jae has helped me twice in these conflicts. He took over for the guy who wouldn't tell me the cost of a basic oil change and he took my recent Appt. When your rude cashier was so confrontational over a simple question. I despise Puente Hills Hyundai Service Dept. I am 71 years old and have dealt with dozens of dealers in my lifetime. Currently I also have a Chevy and had zero problems with MK Smith in Chino. I have recently had a Kia from Rio Rancho with Art in Service. A great guy;zero problems. Puente Hills Ford with Oscar, Ramon and Servando. Superior service; Zero problems. I can hardly deal with your people without a nasty experience. Only Jae deserves a positive word from me as he listens and tries to help me without issues. I cringe when I think of bringing my Elantra and Kona in or even calling for an Appt. I have thought about going to another Hyundai dealer even if it is not where I got the cars and even if it is a further drive.Just to avoid these unhappy caustic people who are not friendly or helpful.Yassar should know about these people and how they treat your customers. More

by RFARNZ Verified Customer Verified Customer

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Great reliable service. Always an easy visit for service and it’s quick and hassle free. They make sure to address my issues and concerns in a timely manner. and it’s quick and hassle free. They make sure to address my issues and concerns in a timely manner. More

by GERRYHERNANDEZ1973 Verified Customer Verified Customer

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The one time I deviated from the Puente hills crew almost damaged my vehicle. So I took the extra 45 min drive to get my car serviced at a dealership that did their job well and with pride. Thanks all! damaged my vehicle. So I took the extra 45 min drive to get my car serviced at a dealership that did their job well and with pride. Thanks all! More

by TRINGUYEN42 Verified Customer Verified Customer

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