Javier Ayala
Javier Ayala at DCH Academy Honda
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Javier Ayala | Page 3

Sales & Leasing Consultant

DCH Academy Honda

1101 U.S. 9
Old Bridge, NJ 08857

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4.6
75 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

2 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.6

75 Reviews

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75 Reviews of Javier Ayala

September 26, 2023

Dealership Rating
Employee Rating

Exceptional service, knowledgeable and no pressure. Javier at dch academy honda made my buying experience seamless. More

by luzalarcon333
Recommend Dealer
Yes

September 26, 2023

Dealership Rating
Employee Rating

Outstanding service from javier. Expertise, personalization, a no-pressure approach and straight to the point deal made my used car buying experience exceptional. More

by thethunderblt1098
Recommend Dealer
Yes

September 25, 2023

Dealership Rating
Employee Rating

Great experience. Megan and Javier were a pleasure to work with. It was a late purchase and everyone still took time with us and we never felt rushed. Everyone was sup More

by Melberry2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Byrnes, Mina Suryil

September 14, 2023

Dealership Rating
Employee Rating

Our car purchase was very good, he gave us time and patience for the sale, thank you. More

by barca2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 14, 2023

Dealership Rating
Employee Rating

BUYERS BEWARE! I came here to see if they would help with a car they sold me which had non disclosed issues, they told me no and that since the car was sold as is More

by Roger Carson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 17, 2023

DCH Academy Honda responded

We're sorry to hear about your experience, Roger, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your full name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Joseph Lepore General Manager

August 05, 2023

Dealership Rating
Employee Rating

We had a very unfortunate experience with dealership. We were promised Lojack at deal closing by Megan. First They kept delaying activating it for over a month. Then Javiar called for Lojack serial from More

by MJ
Recommend Dealer
No
Aug 12, 2023

DCH Academy Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Joseph Lepore General Manager

July 12, 2023

Dealership Rating
Employee Rating

Dealership is very clean and well set up! All Employees were nice and very very helpful More

by skylargambale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2023

DCH Academy Honda responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Academy Honda! Best Regards, Joseph Lepore General Manager

July 09, 2023

Dealership Rating
Employee Rating

The car smelled bad, the air conditioning system was broken. The car rode very well. More

by lelee923alicia
Sales Price Transparency
Recommend Dealer
No
Jul 12, 2023

DCH Academy Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Ray Desimone, General Manager (732) 847-4391

June 30, 2023

Dealership Rating
Employee Rating

In my experience at DCH Honda Car Dealership was nothing short of excellent. Their extensive selection of high-quality vehicles, knowledgeable sales team, transparent pricing, exceptional customer service, More

by Felicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2023

DCH Academy Honda responded

Thank you, Felicia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Javier met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Ray Desimone, General Manager (732) 847-4391

June 30, 2023

Dealership Rating
Employee Rating

Great customer service, Javier was quick and efficient, will definitely recommend to friends and family. More

by Jupiter_030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2023

DCH Academy Honda responded

Thanks for sharing about your experience with DCH Academy Honda. Javier and our team appreciate your business and hope to see you again soon! Best Regards, Ray Desimone, General Manager (732) 847-4391

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