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Javier Martinez
60 Reviews
60 Reviews
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60 Reviews of Javier Martinez
March 10, 2024
The sales process was easy and to the point. My issue is I reached out to my sales person due to an issue that came up with a sensor on the vehicle I bought. I was told he would reach back out w My issue is I reached out to my sales person due to an issue that came up with a sensor on the vehicle I bought. I was told he would reach back out which never happened. I received an email from their customer care team asking how the purchase went and if there were concerns. I emailed back twice. No answer. More
by JEFF2PIN
Verified CustomerOther Employees Tagged: Hitoshi Delica
January 02, 2024
After purchasing a used vehicle that initially looked flawless, I quickly discovered it had issues. Jason L. was quick to help me remedy the problems. He was honest and very willing to help figure everyt flawless, I quickly discovered it had issues. Jason L. was quick to help me remedy the problems. He was honest and very willing to help figure everything out to make things right. I would recommend INFINITI of Lynnwood to anyone looking to purchase their next vehicle. More
by rjgraffe90
Other Employees Tagged: Jason Lonsdale, Mario Rodriguez
November 11, 2023
The people were nice guys but what is always disappointing with car dealers is that once they know you like a car and want it they tend to take advantage of the customer by not really dealing fa disappointing with car dealers is that once they know you like a car and want it they tend to take advantage of the customer by not really dealing fairly or giving a fair deal. Also they may suggest practices that are somewhat unsavory which in turn forces you to wonder if they are dealing with you the same way. I my piticular case with the automobile that I chose they didnt really know that much about the car and even though the car was "inspected by the mechanics" there is a significant rattle coming from the back of the car that I didn't notice at first viewing and the car pulls a bit to the left so I guess that they didn't notice after all its a used car but it s a 20k used car and I feel sightly taken, won't evet go back..... More
by davewf23
Other Employees Tagged: Mario Rodriguez, Hitoshi Delica, Victor Gutierrez, Gurneet Jaswal , Marcus Harkins, Adam Krilevich, Mauricio Monico
October 18, 2023
Great service and easy, no pressure sales atmosphere. I felt like a priority. Professional sales team and customer service. I felt like a priority. Professional sales team and customer service. More
by Laynesamuel
Other Employees Tagged: Mario Rodriguez, Hitoshi Delica , Sarah
September 27, 2023
Lack of returned phone calls. The complete service before delivery was not done.I had to buy a new battery and oxygen sensor.I think if the service department had done a complete The complete service before delivery was not done.I had to buy a new battery and oxygen sensor.I think if the service department had done a complete service they would have found these problems! More
by jojgld@gmail
September 23, 2023
People are eager to help explain to us the features of the vehicles at dealership. That is the reason I do business at this place. Keep the spirit! the vehicles at dealership. That is the reason I do business at this place. Keep the spirit! More
by renlibo
Other Employees Tagged: Mario Rodriguez, Hitoshi Delica, Victor Gutierrez, Gurneet Jaswal , Marcus Harkins, Adam Krilevich, Mauricio Monico
September 13, 2023
Great experience buying my first car with Infiniti of Lynnwood. Honest people doing business, responsive, and followed through with their promises. Lynnwood. Honest people doing business, responsive, and followed through with their promises. More
by junowhatt
Other Employees Tagged: Sunil Loprinzi, Jason Lonsdale, Victor Gutierrez, Joel White , Chris Jeanneret, Ben Lutz, Kyra Russo
September 07, 2023
Excellent customer service, as always! Everyone that I dealt with was friendly and professional. Great team! Everyone that I dealt with was friendly and professional. Great team! More
by jmp0
Other Employees Tagged: Jason Lonsdale, Mario Rodriguez , Adam Krilevich
August 20, 2023
Infiniti of Lynnwood is an average customer dealership . At the beginning , trying to sale the auto and their dealership to me, everyone was great and professional. As soon as they received my $5000 down At the beginning , trying to sale the auto and their dealership to me, everyone was great and professional. As soon as they received my $5000 down payment, I could not get in touch or get a return call or text or email concerning the update of the purchase or shipping and I never found out what was the actual shipping cost. Every one disappeared except Victor. But he did not address all my concerns . And I had to remind him on sending me current pictures of the vehicle and pictures when the shipper arrive. After I gave the $5000, It turn into a nightmare of customer service disconnect. That is what all average auto dealership do to customers. More
by william.lester17
Other Employees Tagged: Jason Lonsdale, Mario Rodriguez, Victor Gutierrez
August 19, 2023
Always great service at Infiniti of Lynnwood. Ben and the service department take great care. Thanks to Kai for helping reset the repair notifications. And to Kerry and Kyra Ben and the service department take great care. Thanks to Kai for helping reset the repair notifications. And to Kerry and Kyra More
by lsato88
Other Employees Tagged: Hitoshi Delica, Victor Gutierrez, Gurneet Jaswal , Marcus Harkins, Adam Krilevich, Ben Lutz, Mauricio Monico, Kyra Russo
