Javier Martinez | Page 6

Great customer service and great deals on vehicles and warranties. Service and prices were so good we bought two vehicles. warranties. Service and prices were so good we bought two vehicles. More

by Happy Camper Verified Customer Verified Customer

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Zero response on shipping! Four days to find a shipping company. The car is paid for- ship it!! Maybe call a shipping company? Four days to find a shipping company. The car is paid for- ship it!! Maybe call a shipping company? More

by contactmikehaskin Verified Customer Verified Customer

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I didn't feel pressured at all, I was only shown what I wanted to see no more. I was offered extra warranties but still didn't feel pressured or "upsold". I received a more than fair price for my trade-in! wanted to see no more. I was offered extra warranties but still didn't feel pressured or "upsold". I received a more than fair price for my trade-in! More

by Joseph Sy Verified Customer Verified Customer

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BUY AT YOUR OWN RISK. Once you sign the paperwork, you will be treated much differently. I was given a written guarantee that repairs causing the check engine light to com Once you sign the paperwork, you will be treated much differently. I was given a written guarantee that repairs causing the check engine light to come on were done or would be addressed if it came back on. It came back on 24 hours later. I also found mold growing in the vehicle after i was told a thorough detail and inspection was completed. Also had a windshield wiper come off in the managers hand after I had been driving around all day in the rain wondering why it was making so much noise. They took possession of my vehicle for over 50 days only to give it back to me and the check engine light came on 15 minutes after leaving the dealership. Now they are refusing to fix the vehicle and stating that they have went above and beyond for me, however the original issue still exists. I have had to contact the Better Business Bureau as well as an attorney. TO BE CONTINUED... More

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I bought a vehicle site unseen with the best help! These guys went above and beyond for me. The process was smooth, professional, and exceeded my expectations! Thank you guys! These guys went above and beyond for me. The process was smooth, professional, and exceeded my expectations! Thank you guys! More

by amywilson04 Verified Customer Verified Customer

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We had a very good experience throughout the entire process of purchasing our new Inifiniti. The Lynnwood dealership has the best team! process of purchasing our new Inifiniti. The Lynnwood dealership has the best team! More

by tinapearia Verified Customer Verified Customer

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We felt like the buying experience was not thorough enough or genuinely transparent. We advise future buyers to ask a lot more questions than we did, especially if you're considering the upselling of t enough or genuinely transparent. We advise future buyers to ask a lot more questions than we did, especially if you're considering the upselling of the warranty packages, financing, and add-ons such as theft insurance. We also advise buyers to keep a close eye on the months of the loan associated with the rates presented to you. The manager Russell was very nice and did make an effort to make one of our issues right, which we appreciate. More

by kekeandpenelope Verified Customer Verified Customer

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It was a real pleasant experience buying my SUV here, the salesman and manager were great and Mario in finance did an excellent job getting a super good rate for me !! salesman and manager were great and Mario in finance did an excellent job getting a super good rate for me !! More

by MR.LACS92 Verified Customer Verified Customer

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The sales process was easy and to the point. My issue is I reached out to my sales person due to an issue that came up with a sensor on the vehicle I bought. I was told he would reach back out w My issue is I reached out to my sales person due to an issue that came up with a sensor on the vehicle I bought. I was told he would reach back out which never happened. I received an email from their customer care team asking how the purchase went and if there were concerns. I emailed back twice. No answer. More

by JEFF2PIN Verified Customer Verified Customer

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After purchasing a used vehicle that initially looked flawless, I quickly discovered it had issues. Jason L. was quick to help me remedy the problems. He was honest and very willing to help figure everyt flawless, I quickly discovered it had issues. Jason L. was quick to help me remedy the problems. He was honest and very willing to help figure everything out to make things right. I would recommend INFINITI of Lynnwood to anyone looking to purchase their next vehicle. More

by rjgraffe90 Verified Customer Verified Customer

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