Javier Martinez | Page 6

We felt like the buying experience was not thorough enough or genuinely transparent. We advise future buyers to ask a lot more questions than we did, especially if you're considering the upselling of t enough or genuinely transparent. We advise future buyers to ask a lot more questions than we did, especially if you're considering the upselling of the warranty packages, financing, and add-ons such as theft insurance. We also advise buyers to keep a close eye on the months of the loan associated with the rates presented to you. The manager Russell was very nice and did make an effort to make one of our issues right, which we appreciate. More

by kekeandpenelope Verified Customer Verified Customer

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It was a real pleasant experience buying my SUV here, the salesman and manager were great and Mario in finance did an excellent job getting a super good rate for me !! salesman and manager were great and Mario in finance did an excellent job getting a super good rate for me !! More

by MR.LACS92 Verified Customer Verified Customer

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The sales process was easy and to the point. My issue is I reached out to my sales person due to an issue that came up with a sensor on the vehicle I bought. I was told he would reach back out w My issue is I reached out to my sales person due to an issue that came up with a sensor on the vehicle I bought. I was told he would reach back out which never happened. I received an email from their customer care team asking how the purchase went and if there were concerns. I emailed back twice. No answer. More

by JEFF2PIN Verified Customer Verified Customer

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After purchasing a used vehicle that initially looked flawless, I quickly discovered it had issues. Jason L. was quick to help me remedy the problems. He was honest and very willing to help figure everyt flawless, I quickly discovered it had issues. Jason L. was quick to help me remedy the problems. He was honest and very willing to help figure everything out to make things right. I would recommend INFINITI of Lynnwood to anyone looking to purchase their next vehicle. More

by rjgraffe90 Verified Customer Verified Customer

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The people were nice guys but what is always disappointing with car dealers is that once they know you like a car and want it they tend to take advantage of the customer by not really dealing fa disappointing with car dealers is that once they know you like a car and want it they tend to take advantage of the customer by not really dealing fairly or giving a fair deal. Also they may suggest practices that are somewhat unsavory which in turn forces you to wonder if they are dealing with you the same way. I my piticular case with the automobile that I chose they didnt really know that much about the car and even though the car was "inspected by the mechanics" there is a significant rattle coming from the back of the car that I didn't notice at first viewing and the car pulls a bit to the left so I guess that they didn't notice after all its a used car but it s a 20k used car and I feel sightly taken, won't evet go back..... More

by davewf23 Verified Customer Verified Customer

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Great service and easy, no pressure sales atmosphere. I felt like a priority. Professional sales team and customer service. I felt like a priority. Professional sales team and customer service. More

by Laynesamuel Verified Customer Verified Customer

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Lack of returned phone calls. The complete service before delivery was not done.I had to buy a new battery and oxygen sensor.I think if the service department had done a complete The complete service before delivery was not done.I had to buy a new battery and oxygen sensor.I think if the service department had done a complete service they would have found these problems! More

by jojgld@gmail Verified Customer Verified Customer

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People are eager to help explain to us the features of the vehicles at dealership. That is the reason I do business at this place. Keep the spirit! the vehicles at dealership. That is the reason I do business at this place. Keep the spirit! More

by renlibo Verified Customer Verified Customer

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Great experience buying my first car with Infiniti of Lynnwood. Honest people doing business, responsive, and followed through with their promises. Lynnwood. Honest people doing business, responsive, and followed through with their promises. More

by junowhatt Verified Customer Verified Customer

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Excellent customer service, as always! Everyone that I dealt with was friendly and professional. Great team! Everyone that I dealt with was friendly and professional. Great team! More

by jmp0 Verified Customer Verified Customer

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