Jay Escobar | Page 15

Their Factory trained service technician broke the tabs off my steering wheel that held the airbag in place. They try to tell me that the stereo was broken before they got it not realizing there was a came off my steering wheel that held the airbag in place. They try to tell me that the stereo was broken before they got it not realizing there was a camera in my car that recorded The technician bash my exterior wheel with a screwdriver and rubber mallet to disconnect the airbag. And they still didn't perform any of the recalls. Bob told me I had to pay for the new steering wheel myself even after I showed him the video of his Tech bashing my steering wheel with a screwdriver and mallet. They had my car for nearly a month. They never ordered any of the parts that they broke file the complaint with corporate and after I filed a complaint with corporate Bob refuses to talk to me over the phone and when I've gone into the dealership the people at the advisors desk tell me that Bob's not there . Even though he walked past me on the sales floor without noticing me. He said that his team was doing me a favor by even doing the federally mandated recalls on my car. He told me my car is old and I should buy a new one Even though the dealership called me six different times To buy my car from me I emailed corporate the recorded conversations where Bob is being belligerent and dismissive even after being confronted with the video from inside my car More

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My car was delivered as promised, i was out of there in less than two hours. less than two hours. More

by kkdna Verified Customer Verified Customer

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The service was great the staff were extremely professional, courteous and professional. They were knowledgeable and supportive professional, courteous and professional. They were knowledgeable and supportive More

by tison76 Verified Customer Verified Customer

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Efficient, organized and timely. My appointment was handled with professionalism I couldn't ask for more. My appointment was handled with professionalism I couldn't ask for more. More

by ralvarez1nyc Verified Customer Verified Customer

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I took my Jeep renagade to the dealer for reprograming my key fob. They were wonderful and professional. The waiting room is clean, confy and offers coffee while you wait. They finished the job sooner than e key fob. They were wonderful and professional. The waiting room is clean, confy and offers coffee while you wait. They finished the job sooner than expected and everything went out well. More

by marielaalonso74 Verified Customer Verified Customer

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This dealership is always attentive, fast, and caring about my car’s needs. I haven been going there for almost 7 years. about my car’s needs. I haven been going there for almost 7 years. More

by katiemay502 Verified Customer Verified Customer

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Everyone was attentive and professional and knowledgeable. I was very happy with the outcome we got. knowledgeable. I was very happy with the outcome we got. More

by EVANBFELDMAN Verified Customer Verified Customer

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Great experience wonderful service department never fails car down right and always ready on time. Great job guys car down right and always ready on time. Great job guys More

by BGOLD84703 Verified Customer Verified Customer

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I paid for an oil change at Bayside Chrysler. 2 weeks later my car stopped working so I went to a mechanic. My mechanic asked me when was the last time I got an oil change, I showed them my recei 2 weeks later my car stopped working so I went to a mechanic. My mechanic asked me when was the last time I got an oil change, I showed them my receipt, they told me that my oil looks like it hasn't been changed. I immediately Spoke with a manager Mr Kennedy. He was rude and disrespectful. Bayside Chrysler took advantage of me because I was a female. More

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Very good Communication, And very good for the Service, And everything very details, Good dealer in Queens Service, And everything very details, Good dealer in Queens More

by JY Verified Customer Verified Customer

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