Jay Escobar | Page 14

Great service department from the manager to the service advisers. Always been accommodated every time I need service for my vehicle. advisers. Always been accommodated every time I need service for my vehicle. More

by Jen Mendoza Verified Customer Verified Customer

Report | Print

Excellent service in all areas. The people that are working there, are friendly and knowledgeable. Always I have a great experience, so I will continue enjoying driving my Jeep Gran The people that are working there, are friendly and knowledgeable. Always I have a great experience, so I will continue enjoying driving my Jeep Grand Cherokee. My next car will be again a Jeep. Thanks for making my life easier and better. More

by Dora Verified Customer Verified Customer

Report | Print

I was very pleased during my recent visit with the quick turn around time for the scheduled 24,00 miles maintenance on my Jeep Grand Cherokee. Jay in the service department was very helpful and a pleasure turn around time for the scheduled 24,00 miles maintenance on my Jeep Grand Cherokee. Jay in the service department was very helpful and a pleasure to speak to, More

Report | Print

Another great experience. Personal and very professional staff. Provided coffee and bagels while I waited. Continue the great service and I will continue to come back. Thank Personal and very professional staff. Provided coffee and bagels while I waited. Continue the great service and I will continue to come back. Thank you More

by Mike Verified Customer Verified Customer

Report | Print

Your support and assistance is greatly appreciated. It is pretty good and so fast to deliver my car. The dealership guarantee is very pretty support. It is pretty good and so fast to deliver my car. The dealership guarantee is very pretty support. More

by Damoun Ghavidel Verified Customer Verified Customer

Report | Print

I love my dealership. The staff is courtesy and professional wouldn’t go anywhere else. Go Bayside Jeep. The staff is courtesy and professional wouldn’t go anywhere else. Go Bayside Jeep. More

by mooh225 Verified Customer Verified Customer

Report | Print

Easy drop off location, reliable staff and good communication on what is going on with your car. communication on what is going on with your car. More

by athanasioskarageorge Verified Customer Verified Customer

Report | Print

Had an 11:30am appointment for an oil change and when asked what was going on they said it still wasn’t ready. They car wasn’t ready until after 1:45pm. Which is ridiculous when you have an appointment f asked what was going on they said it still wasn’t ready. They car wasn’t ready until after 1:45pm. Which is ridiculous when you have an appointment for an oil change. More

by rbarton45 Verified Customer Verified Customer

Report | Print

I'm very happy with the purchase of my car. , they were honest and helpful , they were honest and helpful More

by jfer0106 Verified Customer Verified Customer

Report | Print

Their Factory trained service technician broke the tabs off my steering wheel that held the airbag in place. They try to tell me that the stereo was broken before they got it not realizing there was a came off my steering wheel that held the airbag in place. They try to tell me that the stereo was broken before they got it not realizing there was a camera in my car that recorded The technician bash my exterior wheel with a screwdriver and rubber mallet to disconnect the airbag. And they still didn't perform any of the recalls. Bob told me I had to pay for the new steering wheel myself even after I showed him the video of his Tech bashing my steering wheel with a screwdriver and mallet. They had my car for nearly a month. They never ordered any of the parts that they broke file the complaint with corporate and after I filed a complaint with corporate Bob refuses to talk to me over the phone and when I've gone into the dealership the people at the advisors desk tell me that Bob's not there . Even though he walked past me on the sales floor without noticing me. He said that his team was doing me a favor by even doing the federally mandated recalls on my car. He told me my car is old and I should buy a new one Even though the dealership called me six different times To buy my car from me I emailed corporate the recorded conversations where Bob is being belligerent and dismissive even after being confronted with the video from inside my car More

Report | Print