Jay Escobar | Page 226

Excellent experience. My experience at Bayside as always been great. Everyone is so helpful. They are willing to answer any questions you may have about your vehicle. My experience at Bayside as always been great. Everyone is so helpful. They are willing to answer any questions you may have about your vehicle. More

by BENNETT940287 Verified Customer Verified Customer

Report | Print

Service and repairs The worst service ever. The attitude in the front desk is horrible. When I bought my jeep they promised free oil change, tire rotation and car wash The worst service ever. The attitude in the front desk is horrible. When I bought my jeep they promised free oil change, tire rotation and car wash as long as I service my jeep at there service department. I have never gotten a free car wash, when I asked they said they don't do that anymore, when I ask for the tire rotation they charge me, I told them that when I brought my jeep I was told that I get free tire rotation their response was i have to pay. They are nasty and I wish I never brought my jeep from them. They lied. The sales person was never available when I wanted to ask him why is everything different from what I was told.. Do Not Buy your vehicle from Bayside Jeep More

Report | Print

Top notch They are always profesional very reliable and fast lighting service!! Jay is the man always helpful and always stand by his word. I highly recommend!! They are always profesional very reliable and fast lighting service!! Jay is the man always helpful and always stand by his word. I highly recommend!! More

by SANTIAGO.804.J Verified Customer Verified Customer

Report | Print

Repairs They claimed I needed a which would run $1,800 core I got a second opinion it turns out that I needed a thermostat and a water pump. At the end of the They claimed I needed a which would run $1,800 core I got a second opinion it turns out that I needed a thermostat and a water pump. At the end of the day I do not trust this dealership with repairs they want to charge me repairs that don't need to be done. No plans on visiting the dealership anytime soon More

by EVERTONCLARKE20 Verified Customer Verified Customer

Report | Print

How they operate I purchased a new vehicle for this dealership after traveling 2 hrs that ordeal was a nightmare. They told me about there great service. I was told wh I purchased a new vehicle for this dealership after traveling 2 hrs that ordeal was a nightmare. They told me about there great service. I was told when i scheduled my first service they would have a loaner ready for me. When i arrived it took them over 2 hours to get me a loaner. When the guy from the local rent a car told me to inspect my car when i pick it up im was puzzeled. They called me the next day and said car is ready. When i got to the dealer they told me to return rental. When i got back from rental i waited over a hour and they told me that they noticed a problem yesterday with the weather stripping and when removing windshield it broke. That car is not ready and they will call when ready. So i went to rental car place and got a loaner and drove back 2 hours. The next day i went to the dealer after they called, when i arrived they said car is almost ready. When they finally pulled car up i barely recognized the car it was so dirty. I drove off and saw tire indicater light was still on. So i decided to just take it home to my mechanic. When i told him about winshield he looked and told me it was never touched. So the paperwork said changed tire and winshield (under warrantee) yet nothing was done. So i am assuming manufacture pays without questions. Thats just plain dirty. More

Report | Print

no parts ,poor service Bought 4 trucks from bayside in 2 years. Every repair done in the past has always taken an extremely long amount of time . This last repair I was told Bought 4 trucks from bayside in 2 years. Every repair done in the past has always taken an extremely long amount of time . This last repair I was told the truck needed a cooling fan assembly and they are on back order till the middle of January , approximately 2 months away .Can't run my business without trucks . While talking to the service dept. , I was put on hold several times for 15 minutes and then disconnected . When I finally got someone to talk to I was told there is no loaner or rental truck available ,that I would have to call dodge which turned out to be an even worse experience . I was given a case # and case manager which means nothing .They are never in .They say they will call back and never do . I had to take control of the situation . I found the part on Amazon for half the price and had it in one day and the next day put it in . 10 days later they call and say the part is in . Poor management and customer service . It appears that nobody cares . More

by amanda50 Verified Customer Verified Customer

Report | Print

Satisfied Customer I've been a repeat customer with Bayside Chrysler now for around 11 years and have leased or bought 4 cars through Adeel Dar. The dealership and t I've been a repeat customer with Bayside Chrysler now for around 11 years and have leased or bought 4 cars through Adeel Dar. The dealership and the owner Alan have always been very attentive to any of my requests, be it pricing, financing or service. Adeel on my last transaction had me in and out of the dealership within 3 hours of my first interest in a new 2018 Cherokee. He met our price requirements, our car accessory and package needs and came up with Financing that was reasonable and he followed up with me after the sale. I knew all of my Fico and Financial info going in and these guys were 100% honest about my credit info and my financing options. Go to Bayside Chrysler if you need a new or used vehicle, know your situation and they will be more than fair and honest with you. For me that means a lot and has kept me coming back. I will be back in about 4 months for a 2018 Wrangler and I actually look forward to the car buying/leasing process now. More

by ONEMINDMUSICNYC Verified Customer Verified Customer

Report | Print

The BEST Experience! Getting our new car and dealing with everyone at Bayside Chrysler was just great! From picking out our new car to picking it up.........everything we Getting our new car and dealing with everyone at Bayside Chrysler was just great! From picking out our new car to picking it up.........everything went better than perfect! More

by jonesbeach Verified Customer Verified Customer

Report | Print

Good customer service I recently took my car for a oil change and to get new wipers for my jeep and even though the wait was long and price for the wipers was a little too I recently took my car for a oil change and to get new wipers for my jeep and even though the wait was long and price for the wipers was a little too expensive the interactions I had with Jay makes up for it.this guy is a class act.I always enjoy our interactions. He's very knowledgeable and professional. Jay always great customer service! More

by gabriel69 Verified Customer Verified Customer

Report | Print

It is about being transparent. I never complained of anybody not being polite and I did mentioned that you made lots of efforts. But how can you explain that I was told that the veh I never complained of anybody not being polite and I did mentioned that you made lots of efforts. But how can you explain that I was told that the vehicle is ready and the engine light is off for 3 times while it is not ! I'd have appreciated an answer like we don't have what it takes to take care of that. My only complaint was when I complained at the first time that the vehicle is worse and undrivable while I brought it driving it. At this time the manager accused me of being rude ! More

Report | Print