Jay Son
Jay Son at Mercedes-Benz of Silver Spring
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Jay Son | Page 4

New Car Sales Manager

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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5.0
48 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

20 yrs, 5 mos

5.0

48 Reviews

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48 Reviews of Jay Son

April 14, 2019

Dealership Rating
Employee Rating

Fantastic Experience I highly recommend this dealership.Very professional.Great customer service from Bijan.I could not have asked for a better experience.Fantastic experi More

by Libraaai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bijan Nejadi

Apr 20, 2019

Mercedes-Benz of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2019

Dealership Rating
Employee Rating

Excellent experience This has been the best shopping experience I have had! Charlie was very attentive without being pushy. His goal was to ensure that I was comfortable a More

by monicarbryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa, Charlie Miller

Apr 22, 2019

Mercedes-Benz of Silver Spring responded

It is great to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2019

Dealership Rating
Employee Rating

Enjoyable experience I have been a customer since 2013. The sales and service departments are the best. I am always treated with kindness and respect. I highly recommen More

by Hotbabe66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bijan Nejadi

Mar 29, 2019

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

January 03, 2019

Dealership Rating
Employee Rating

Streamlined Transaction! Ty made this transaction convenient for me and was highly responsive to my requests! He was very pleasant to work with and made my experience memorabl More

by newlife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer , Ty Gould

Jan 08, 2019

Mercedes-Benz of Silver Spring responded

Hi, we are very happy to hear that Ty was able to provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Until the next time we meet, take care!

November 14, 2018

Dealership Rating
Employee Rating

stay away would recommend you stay away; bait and switch, shady tactics used here; worked with numerous employees and all of them were pretty bad; look elsewher More

by hisaccord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Keith Nichols, James McDonald , Khalil Nuri, Lester Stanford

Nov 19, 2018

Mercedes-Benz of Silver Spring responded

hisaccord, We apologize for the confusion and failure to deliver your desired vehicle. We perform numerous Dealer exchanges on a regular basis for our clients, and typically this process goes without fail. Regretfully, in your case, we had a breakdown in communication on our part, and subsequently exchanged for the wrong car. We appreciate your taking the time to explain to us in detail the events of your experience. If you wish to discuss this matter further, please reach out to our General Manager, Jim Elefantis at 301-890-7658 or jelefantis@mileone.com.

November 01, 2018

Dealership Rating
Employee Rating

Great experience! Second time at this dealership, same wonderful experience. Jay the manager was very professional and flexible and he hooked us up with a great sales a More

by MarFar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terrence Abrams, Rod Durden

Nov 05, 2018

Mercedes-Benz of Silver Spring responded

We work hard to go the extra mile for all of our valued clients! Thanks for the great review!

October 03, 2018

Dealership Rating
Employee Rating

Great Customer Service "Great Customer Service" is an understatement. My sales consultant Rod Durden made my car buying experience excellent. He was kind, knowledgeable and More

by Ms. I Love My SUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa , Rod Durden, Khalil Nuri

Oct 11, 2018

Mercedes-Benz of Silver Spring responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2018

Dealership Rating
Employee Rating

Celestin Lovence took exceptional care of our needs. Thank y This is the second new car we have purchased through Celestin. We returned because of the excellent service and attention to detail he provides. He is More

by Julita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Celestine Lovence

Sep 20, 2018

Mercedes-Benz of Silver Spring responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

July 30, 2018

Dealership Rating
Employee Rating

Red Carpet Treatment This dealership is very well organized. The sales team, especially Mohammad Talayi was extremely friendly and knowledgeable and took time to thoroughl More

by ThatArtHistorian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Nichols, Dorit Figueroa , Mohammad Talayi

Aug 02, 2018

Mercedes-Benz of Silver Spring responded

Hello, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

July 03, 2018

Dealership Rating
Employee Rating

I have a great experience Silver Spring Mercedes-Benz! Especially, I appreciate Rod Durden and Jay! They are really dedicated care about customer and work so hard and make it happen! I highly recommend Ro More

by JKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terrence Abrams, Rod Durden

Jul 13, 2018

Mercedes-Benz of Silver Spring responded

We're glad to hear you had such a great experience with us! If you have any further questions, please give us a call. We're always happy to help!

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