"Overall great experience"
Marcelo was very friendly and efficient. We came in later in the day, and he was ready to go above and beyond answering all our questions, even though we did not commit to buying a car. However, the overall experience has been so great and effortless, that we ended up leaving the dealership in a new car that same night!
"BEST EXPERIENCE EVER!!!"
- Sadie P.
Just wanted to take a minute to rate my new car purchase at Mercedes-Benz of Silver Spring. I give it 5 stars!!!!! I had a very smooth car buying experience from beginning to end. I would specifically like to give high praise to my salesman Marcelo Via. His high level of professionalism, knowledge, and attentiveness is top notch. His approach is quite relaxed and there is no pressure from him at all.
Marcelo went the extra mile to make sure I got the exact vehicle that I wanted. I was VERY specific about color, model, etc. He helped me build my dream car. I absolutely love my new Mercedes GLC!!
Marcelo spent considerable time with me to go over the many features in the car and even helped to pair my phone. Marcelo followed up with phone calls after the purchase was made and scheduled a time for me to come back and go over all the features with me again. Most dealerships and salespeople do not care to hear from you after the sale is complete. This is a true example of how Marcelo sets himself apart from the competition.
It’s truly been a pleasure working with him and I look forward to doing business again in the future.
I would highly recommend this dealership and Marcelo Via to all my family and friends--for sure!!!!
They truly live up to their motto: Mercedes-Benz. The best or nothing.
"Mercedes-Benz of Silver Spring - A first Rate Dealership"
Mercedes-Benz of Silver Spring is a small dealership that is large in sales and service, friendliness and concern for their customers. Marcelo Via, Ray Goodarzi, Jim Elefantis, Len Logue, Dorit Figueroa are all people I've known for years and each are first-rate at what they do and first-rate people. Jim Elefantis, the general manager runs an excellent operation.
Elias was very helpful and honest. He treated me fair and gave me the best deal I could find in 3 states. I have spent over 6 months looking for a great deal at a great price. I bought a 2014 Honda Accord that was in perfect condition for way less than any other dealer would sell one for. I highly recommend The Mercedes of Silver Springs team!!!
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