Jay Starks | Page 5

I can’t say enough great things about my recent experience with David Keller, Luis, Hiram, Kyle Kammers, Kim, Sarah, and Richard! From the moment I walked in, they made the entire process seamless experience with David Keller, Luis, Hiram, Kyle Kammers, Kim, Sarah, and Richard! From the moment I walked in, they made the entire process seamless and stress-free. David, as the service manager, went above and beyond to ensure my car’s repairs were handled with precision and care. His professionalism and clear communication gave me total confidence that my car was in the best hands. Luis was incredibly helpful throughout, making sure everything ran smoothly, while Hiram provided exceptional customer service that really stood out. Kyle in the parts department made sure all the parts I needed were available and delivered on time, preventing any delays. His knowledge and efficiency were a huge asset. Kim, Sarah, and Richard were all fantastic too—each contributing to the excellent customer service experience, ensuring that I was well-informed and taken care of. This incredible team truly sets the bar high for customer service! If you’re looking for a dealership that genuinely cares about your car and your overall experience, these guys are the ones to go to. Highly recommend! More

by robertsparadigm Verified Customer Verified Customer

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This was the best car buying experience ever! Jay was knowledgeable and beyond helpful and Thomas was an amazingly efficient finance personnel. They got me exactly what I wanted for an offer that Jay was knowledgeable and beyond helpful and Thomas was an amazingly efficient finance personnel. They got me exactly what I wanted for an offer that I couldn’t say no to! More

by MS.GORGEOUS3688 Verified Customer Verified Customer

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Great place to buy a car. Easy, fast and stress free. they were upfront on the price. I knew what to expect. Easy, fast and stress free. they were upfront on the price. I knew what to expect. More

by mo63abu Verified Customer Verified Customer

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Excellent experience from everyone there! !!! We was treated extremely well and we are coming back. !!! We was treated extremely well and we are coming back. More

by SAMUEL.RICHARDS753 Verified Customer Verified Customer

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service was great no pressure Jay Starks was great to work with and the finance was easy work with and the finance was easy More

by INVESTMENTS4U Verified Customer Verified Customer

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I had an issue when of not getting a key fob for my jeep that was advertise as being a keyless entry vehicle. I was only issued a valet key. I addressed my concerns with Sales Manager Dustin and got jeep that was advertise as being a keyless entry vehicle. I was only issued a valet key. I addressed my concerns with Sales Manager Dustin and got me a new key with fob that service dept programed free of charge. More

by GARYST.JOHN Verified Customer Verified Customer

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I bought a pre-owned car. Everyone was friendly. And things went relatively smoothly and quickly. Everyone was friendly. And things went relatively smoothly and quickly. More

by MCCARRINGTON4 Verified Customer Verified Customer

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Every single person we interacted with was very helpful and nice. Best car buying experience I have had. They were very knowledgeable and provided so much more information than other dealerships. and nice. Best car buying experience I have had. They were very knowledgeable and provided so much more information than other dealerships. More

by CHRISCHELRAMSEY Verified Customer Verified Customer

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HI, I am purchasing a 2023 Rubicon 392 from your dealership. From the start I have been disappointed in the communication effort I have received, I am in NC so I can't see the vehicle in person, I h dealership. From the start I have been disappointed in the communication effort I have received, I am in NC so I can't see the vehicle in person, I have to reply on pictures and what I'm told by your staff. In the beginning I asked 3 different people for more pictures of the jeep, they all said they would send them, no one sent any. I emailed Brandon Miller some questions, and have yet to get a response from him. I just don't feel like I matter. To me $ 85,000.00 is a large purchase, I could have spent that money at a number of dealerships but I chose yours. The Jeep was advertised with a different set of wheels and tires on it than I am getting. The spare tire was taken off it and put on another Jeep which left the one I'm buying without a spare which I think is xx, so I had to negotiate to get money for a spare. Biggest complaint is when I email or text questions, I get no response until I call and they have to answer me...would I recommend Palmer, no I wouldn't...You take care of me, and I'll take care of you.....You Ignore me, and I'll forget you. More

by DUKESSERVICES Verified Customer Verified Customer

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Quick and easy. The whole process was seamless from start to finish. Staff was excellent. The whole process was seamless from start to finish. Staff was excellent. More

by Jrdrummn Verified Customer Verified Customer

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