Jay Strassberg | Page 14

Services that were requested were performed to a satisfactory level. The staff were friendly and answered all of my questions satisfactory level. The staff were friendly and answered all of my questions More

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Always exceptional service when I visit this dealership staff is very friendly and attentive highly recommend staff is very friendly and attentive highly recommend More

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I have a good visit every time I go here, the service department is friendly and very informative …would recommend! department is friendly and very informative …would recommend! More

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Great experience! Friendly, welcoming staff and waiting room was more like your living room! Big TV comfortable couches, free snacks and awesome vending machines! We were there 1.5 hours and I promise when room was more like your living room! Big TV comfortable couches, free snacks and awesome vending machines! We were there 1.5 hours and I promise when I say it did not feel like it. Just chillin on the couch watching our fav show! Great experience! Thanks Stamford Hyundai! Makes the thought of needing to go back for future service not terrible at all. More

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Friendly and helpful. Technician found the problem with my car’s trunk and fixed it quickly my car’s trunk and fixed it quickly More

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Andrew was very helpful through the process of leasing. Answered all my questions thoroughly being my first time leasing. Answered all my questions thoroughly being my first time leasing. More

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Courteous, friendly, knowledgeable. They kept to the time they told me the car would be finished. I highly highly recommend. The only downside was there was a huge sign saying, MASKS MUST BE WORN, and no one they told me the car would be finished. I highly highly recommend. The only downside was there was a huge sign saying, MASKS MUST BE WORN, and no one helping people in the Service Department wore one. That was off-putting to me. But, otherwise, superior service. More

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Great service! Fast and efficient and at a great price! Even got to use my coupon! Even got to use my coupon! More

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How can I begin? I leased a HyundaiSanta Fe Hybrid from How can I begin? I leased a Hyundai Santa Fe Hybrid from Danbury Hyundai last July. The salesman Mr. Greathouse was extremely nice and professiona How can I begin? I leased a Hyundai Santa Fe Hybrid from Danbury Hyundai last July. The salesman Mr. Greathouse was extremely nice and professional. However, I had a problem with the SUV. It stalled on 1-95 in Milford. The dash had a light that read hybrid malfunction. After this issue I called Danbury Hyundai. They were nice but was told they didn't have loaners available. The manager kindly sent me to Stamford Hyundai Service Department because I live more than an hour away from Danbury and an Uber cost over $200. I took it there on Monday. Then I called the Stamford Hyundai Service Dept. on Friday after Thanksgiving. The service guy was EXTREMELY RUDE, UNPROFESSIONAL. ABRASIVE AND NASTY. He told me with an attitude "my mechanic already spoke to you about the situation with your car and the software page is down. You didn't even buy the car here." He didn't even let me speak. Is this the way you handle customers? I am extremely disappointed with Stamford Hyundai. I will NOT even recommend the service department to my enemies. How dare you? I am so dissatisfied with the Hyundai experience. I never experienced this at any other dealership. I had Toyotas, BMW, Subarus and never I had to deal with such a nasty fellow. This guy needs a customer service course immediately. If I behaved like that at work I'Il be fired. More

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I have always experienced exceptionally great service from the service and sales department. They are always very pleasant and friendly. from the service and sales department. They are always very pleasant and friendly. More

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