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Jean Martin
151 Reviews
Introducing Jean Martin, our Service Advisor who enjoys a unique level of customer loyalty that's almost legendary. With a knack for creating connections that run as deep as a Subaru's reliability, Jean is your trusted companion in maintaining and caring for your vehicle. She's not just managing service; she's cultivating a community of satisfied customers who value her expertise. Jean's dedication to providing exceptional service is as steadfast as the brand's reputation for dependability. When she's not assisting customers, you might catch her sharing stories and laughter with longtime clients or engaging in discussions about cars, showcasing that her rapport with customers extends beyond the service desk. With Jean overseeing your service needs, every interaction becomes a testament to the exceptional care and relationships she fosters as a beloved service advisor.
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151 Reviews of Jean Martin
June 01, 2021
We just purchased our 3rd new car from Robert at Sport Subaru. From the Sales team to Service to the GM, we have always received excellent care. Subaru. From the Sales team to Service to the GM, we have always received excellent care. More
by Ceadams
Other Employees Tagged: Robert Duran
May 19, 2021
Great Staff! Will continue to be a loyal Customer. Always a pleasent experiance a Sport Subaru. Everyone always makes you feel as part of a family. a pleasent experiance a Sport Subaru. Everyone always makes you feel as part of a family. More
by Jetrube
Other Employees Tagged: Jonathan Frisby, Robert Duran, Blaine Rehrig
May 15, 2021
Michael Stachowicz was the sales person who helped me, and he was super communicative and flexible. My schedule was crazy and he worked with me to ensure my experience was great! and he was super communicative and flexible. My schedule was crazy and he worked with me to ensure my experience was great! More
by gerrardently
Other Employees Tagged: Michael Stachowicz , Katerina Conway, Sam Martin, My sales manager was super helpful too!
March 31, 2021
Daymon has been a first class top- notch sales professional . He has been SO helpful,well- prepared, well-informed( not just with information leading to the purchase but hands-on help in the car t professional . He has been SO helpful,well- prepared, well-informed( not just with information leading to the purchase but hands-on help in the car too post purchase), very kind and patient. I’m very grateful! Thanks so much! More
by Caroline Crawford
Other Employees Tagged: Edwin Cotto, Daymon Serna , Ted Pappas, Kevin Wilson
March 15, 2021
Very pleasant experience. Had to re-sign some paperwork because the lines where off from the printer the first time. Picked up my other key and dropped off the car for Service to get a hitch put on. We hav because the lines where off from the printer the first time. Picked up my other key and dropped off the car for Service to get a hitch put on. We have a service dog, the Service team gave him a “plush toy” Outback, so he could have his own toy for the car rides. So cool! More
by Outback
Other Employees Tagged: Edwin Cotto , Roger Pereyra, Frances Vargas, Kevin Wilson
February 28, 2021
This is the second time I have bought from DMSU. I bought my Subaru Outback in 2018 and traded it in 5 days ago for a 2021 Subaru Ascent. Both transactions were friendly, low pressure and very fair t bought my Subaru Outback in 2018 and traded it in 5 days ago for a 2021 Subaru Ascent. Both transactions were friendly, low pressure and very fair to the customer. My salesman, Hector Lopez, was incredibly knowledgable about the vehicle. After the purchase was completed I drove my new Ascent home with him. He spent over 30 minutes going over every detail of the controls, safety items and infotainment system with my wife and me. He then drove our Outback trade in back to the dealership. I will happily deal with them again for my next Subaru! More
by Sandy S.
Other Employees Tagged: Hector Lopez , Nick Hyathan, Sam Martin
January 30, 2021
Daymon Serna took excellent care of our inquiry regarding a new SUV. He provided us with enough product information and actual hands on display of the different models features which made us decide to purcha a new SUV. He provided us with enough product information and actual hands on display of the different models features which made us decide to purchase a 2021 Ascent SUV. I would recommend buyers to seek him out since were were treted very professionally and cordially. More
by Jim K
Other Employees Tagged: Daymon Serna , Kevin Wilson
January 30, 2021
My second review is about Frances Vargas, sales person, who I continue relying upon due to her product information, professional interactions, and procedural information. She appears to have the customer’s who I continue relying upon due to her product information, professional interactions, and procedural information. She appears to have the customer’s interest for the transaction, not just making a sale. I recommended her to my neighbor for his pending lease renewal for his Forrester. Cynthia Ford More
by fordcs5715
Other Employees Tagged: Frances Vargas
January 13, 2021
The people working at Don Mealey Sport Subaru are very friendly and accommodating. I was able to tour the facility and met the service manager. Love the place! friendly and accommodating. I was able to tour the facility and met the service manager. Love the place! More
by etriplec
Other Employees Tagged: Cassandra Clark, Katerina Conway, Antonio Natera, Ted Pappas, Kevin Wilson
December 29, 2020
Working with Frances was awesome. She understood what I was looking for and my budget. Given the pandemic and very chilly day, I didn't want to be out long and car buying can take time. Frances was honest, was looking for and my budget. Given the pandemic and very chilly day, I didn't want to be out long and car buying can take time. Frances was honest, patient and made sure I had all questions and concerns answered before we closed the deal. Frances made buying my car easier than ever. After our test drive and addressing the last of my concerns she introduced me to Kevin where I was to sign my paperwork. Kevin ensured all financial questions were addressed without any undue pressure to continue if I wasn't completely satisfied with the overall deal. Frances popped back by to check on me and to see if I had any other questions. I smiled, stated very happy and left with the car that I had my eyes on for a month. A no pressure car dealership is a rarity in today's time. I would certainly recommend that anyone buying a Subaru shop here. More
by Abby
Other Employees Tagged: Frances Vargas, Kevin Wilson
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