I initially started looking for VW Tiguan and I met Antonio at the dealership. He was very patient and knowledgeable about the car and provided us all the details. There was no extra questions nor any push to buy a car. But some time my mind changed and I started looking for 7 seater and I went again for a test drive VW Atlas. Again no push nor rush to sell the car. I also went to another dealers around this area but could not able to make a deal. But I like the most in the end the car configuration I need and the price I need, Antonio helped me getting the car from other dealership, with no gimmicks or surprises in the end. What he promised he delivered.
So NP VW is transparent in there pricing and very straightforward and helpful. After buying car they are also not very pushy to buy extended warranties.
So, my overall experience of buying the car with NP VW is very smooth and satisfying.
Reached out to Matt online and from the beginning felt he was on my side and on the same page with regards to what kind of process I needed. Since I came in with an idea of the car I wanted and had done extensive research myself, I was looking for a dealer that matched that knowledge and Matt delivered. We had great discussion about the intricacies and honest pros and cons of the car. Even when delivery of The color I wanted from VW was uncertain, Matt was very quick in communicating with me and when the car ended up arriving in time, he was flexible in setting up an appointment time and finishing up the transaction.
Joe and Jeff were absolutely wonderful. They were kind, fun, and informative. Joe was great at communicating via email or text, even giving me his own cell number since my work schedule made communication difficult. Thanks guys!
"Just brought my used VW Jetta SEL home. Love my car! All..."
Just brought my used VW Jetta SEL home. Love my car! All the guys that helped me from my first internet request to the detailed overview of all the awesome features! Definitely recommend this dealership.
"Matthew Treichel, from North Penn VW, has always provided..."
Matthew Treichel, from North Penn VW, has always provided our family with excellent customer service. He finds exactly what we want and makes the buying process so easy. We remain a VW family because of Matthew and the entire team at North Penn.
Once I was able to get a salesperson to speak to they were very friendly and helpful. Time is not of the essence at this dealership. I could walk in and out and no one would say a word to me. I literally had to flag down multiple people on a few occasions to her assistance. Other than that I have no complaints!
I had a great experience at north penn vw. Joe the salesman was very helpful and knowledgeable. Never did I feel pressured to make a purchase. The finance guy was also great super helpful and gave me the best options for my price point. Very happy with my new Tiguan!! Thank you north penn!
We worked with Bill Kurz and he was excellent. From the greeting through the completion of the sale he or someone from the dealership was in touch with us the whole time. We got the car we wanted at the deal we wanted. North Penn VW comes highly recommended. We also want to acknowledge Jeff the sales manager and Jason in Finance.
The sales team was extremely courteous and professional, made us feel very comfortable, and the finance manager was quick and efficient through the signing process. Overall a great experience. Highly recommend!