Jeff Arthur
Jeff Arthur at Lakeland Volkswagen

Jeff Arthur

General Sales Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

Contact Me
4.4
144 Reviews

Dealership Experience

14 yrs, 2 mos

Industry Experience

30 yrs, 10 mos

Languages Spoken

English English

4.4

144 Reviews

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144 Reviews of Jeff Arthur

March 17, 2026

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Employee Rating

Everyone had great attitudes and was very nice. I will be back in the future More

by adri.renatam
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 17, 2026

Lakeland Volkswagen responded

Hi, thank you for the kind words. We are glad to hear our team made you feel welcome and provided a great experience. We look forward to seeing you again at Lakeland Volkswagen!

March 04, 2026

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Lakeland Volkswagen has always been a pleasure to work with. It's frustrating when you need service on your vehicle, but Lakeland VW has figured out how to remove as much friction from the process as poss More

by Dan T
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jared Diveley, Charles Draper, Larry Riddle , Everyone in scheduling and service

Mar 05, 2026

Lakeland Volkswagen responded

Hello Dan, We’re thrilled to hear that your experiences at Lakeland Volkswagen continue to meet your expectations, especially over the past seven years. It’s great that our team’s transparency, clear communication, and commitment to follow-through have made service easier and more reliable for you. Thank you for your continued trust and loyalty!

February 28, 2026

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Everyone at the Lakeland VW was extremely helpful and friendly. My most recent visit with Matt I felt very well taken care of and am extremely happy with the customer provided by him and every one of the More

by prpiccolina
Recommend Dealer
Yes

Other Employees Tagged: Charles Draper, Larry Riddle, Terri Astrogano , Matt and the other female from the service dept who helped with my Apple CarPlay issue

Mar 05, 2026

Lakeland Volkswagen responded

Hello, We’re thrilled to hear that you felt well taken care of during your visit to Lakeland Volkswagen. It’s wonderful that Matt and the entire team made your experience so positive. Thank you for sharing your kind words!

January 15, 2026

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As always, Great Service! !!😉. Best ever when it comes to business! Very professional and much more!. From start to finish is a pleasure!!!. Thank You, Lakeland Volkswagen More

by rettacarroll1
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Recommend Dealer
Yes

December 23, 2025

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Dominic did an Excellent Job in my search for a Tiguan. Jeff n Larry great to work with! Enjoying my new Tiguan this Christmas Season ! More

by LawsonSusan240
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle, Dominic Bailey

Dec 25, 2025

Lakeland Volkswagen responded

Hi Susan, thank you for sharing your experience with Lakeland Volkswagen. We are thrilled to hear Dominic, Jeff, and Larry made your Tiguan search enjoyable. It is wonderful that you are able to enjoy your new Tiguan this holiday season. We appreciate your kind words and look forward to seeing you again.

December 17, 2025

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Very nice. Very easy i feel very confident in the service provided by the entire Lakeland VW staff. More

by joncjones67
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Recommend Dealer
Yes
Dec 18, 2025

Lakeland Volkswagen responded

Hello Jon, We’re glad to hear that your experience at Lakeland Volkswagen was smooth and enjoyable. It’s wonderful that the team made you feel confident in the service you received. Thank you for sharing your feedback.

December 03, 2025

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No pressure sales, lots of helpful advice. Awesome staff! Will definitely refer friends to them. More

by GIGI6464
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Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle, Danny Gonzalez

Dec 04, 2025

Lakeland Volkswagen responded

Hi. It’s great to hear you felt comfortable and supported during your visit. We love knowing our team could offer helpful advice without any pressure. Thank you for planning to refer your friends to Lakeland Volkswagen. We look forward to welcoming them and giving them a great experience too.

November 26, 2025

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Very Disappointed With the Service Department I brought my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, the More

by NOBELHERRERA
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Recommend Dealer
No
Nov 27, 2025

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 30, 2025

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Sells faulty cars, says they fix them but they just destroy your vehicle while it’s being repaired! Got my BRAND NEW Atlas back from them filthy, moldy and with over 30 chips of paint all down the driv More

by kristinvann22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jared Diveley

Oct 02, 2025

Lakeland Volkswagen responded

Hi Kristin, we are disappointed to see these statements as they do not reflect the service you received. Our team completed the warranty repair on your Atlas following Volkswagen’s required guidelines, and we scheduled an appointment to review your concerns which you did not attend. Without that review, it is not possible to validate the claims you are making. Lakeland Volkswagen does not damage vehicles during repairs, and we stand by the work completed. If you would like to work toward a resolution, we are available to review your vehicle with you.

September 19, 2025

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Always upfront. Easy to deal with and keep me updated frequently. Friendly staff, good amenities. More

by vwghia1971
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle, Michelle Barnett

Sep 20, 2025

Lakeland Volkswagen responded

Thank you for your kind words! We are glad to hear our team at Lakeland Volkswagen keeps you informed and makes the process easy. It is great to know you enjoy our friendly staff and amenities, and we look forward to seeing you again.

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