Jeff Arthur | Page 8

Just never felt like they wanted my business from the first time I walked on the lot. Had to find my own salesperson after walking around for 15 minutes. Never got a follow up about the visit. Oh well first time I walked on the lot. Had to find my own salesperson after walking around for 15 minutes. Never got a follow up about the visit. Oh well More

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Long time customer. This dealership makes it impossible for me to own anything but a VW. I'll check all the names below after this review. The service department part is This dealership makes it impossible for me to own anything but a VW. I'll check all the names below after this review. The service department part is the thing that kept me coming back for many years, but since the incarnation of this property becoming Lakeland VW, I've been impressed with the sales department. I started here in the late 90's when it was Robert G. Waters, then it went through two incarnations I don't need to talk about, then Lakeland VW. This place has been excellent from day one to me. I like everyone. My latest purchase was extremely easy and no guess work. It is a great place to deal with from purchase to service. Thanks again Lakeland VW. More

by jeff4165 Verified Customer Verified Customer

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Best car purchasing experience ever! I made an appointment for a test drive. Trey Chapman had the air running and everything ready to go. The whole experience was effortless. Trey even ma I made an appointment for a test drive. Trey Chapman had the air running and everything ready to go. The whole experience was effortless. Trey even made a video of the vehicle for me to show my husband! He was extremely knowledgeable about the vehicle. More

by CEICKENBERG Verified Customer Verified Customer

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One of the best autp buying experiences Corey met me in the lot. Very polite and unassuming. Low/no pressure sales approach. Other dealerships could learn from Lakeland VW Orlando dealer Corey met me in the lot. Very polite and unassuming. Low/no pressure sales approach. Other dealerships could learn from Lakeland VW Orlando dealers take note. Thanks again Corey. Oviedo resident LakelandVW customer More

by denkoo Verified Customer Verified Customer

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Stress FREE Experience! Got a great deal on a used Tiguan. The dealership team was amazing to work with and there was no stress. Buying a car as a woman always seemed a chall Got a great deal on a used Tiguan. The dealership team was amazing to work with and there was no stress. Buying a car as a woman always seemed a challenge until I found Lakeland Volkswagen. This is now my 3rd purchase with them. More

by karynanjali Verified Customer Verified Customer

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Best New Car Experience Ever! I have purchased and leased many vehicles in my 53 years and my experience with Lakeland VW by far exceeded other dealerships in every way! I made an I have purchased and leased many vehicles in my 53 years and my experience with Lakeland VW by far exceeded other dealerships in every way! I made an appointment for a test drive and when I arrived the vehicle was waiting for me with the air running. My salesman knew the vehicle inside and out. I fell in love with the safety & technology features and the way the 2019 Atlas drove. My husband was not with me, so I told my salesman (Trey Chapman) I’d talk to my husband and hopefully I’d be back the next day. Trey went the extra mile and made a video of the vehicle I was interested in so I could show my husband; that was definitely a first for me! Needless to say, we both returned the next day and I am now the proud leaser of a 2019 Atlas! More

by Ceickenberg Verified Customer Verified Customer

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Great experience After recently visiting several dealerships in the hunt for a vehicle, this was the best experience. Dave was extremely helpful and I never felt any p After recently visiting several dealerships in the hunt for a vehicle, this was the best experience. Dave was extremely helpful and I never felt any pressure. The customer service was excellent and we were in and out very quickly. Thank you for all of your help — we love our new vehicle! More

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Love our Beetle Jeff was very friendly and helpful with getting us the Beetle we wanted and Jeff Arthur quickly and succinctly executed our deal. Was slightly disapp Jeff was very friendly and helpful with getting us the Beetle we wanted and Jeff Arthur quickly and succinctly executed our deal. Was slightly disappointed with how hard gap insurance was pushed by our finance guy, was brought up two times after I declined and questioned that since I was in accounting myself didn’t I know what a bad decision I was making. Kinda ruined the very pleasant experience I was having with the dealership. I understand gap insurance is important but my decision shouldn’t be questioned multiple times, there are other options without pursuing insurance through the financing department. More

by BSBLACKSTONE Verified Customer Verified Customer

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Good experience The fact that Lakeland VW was the only dealer in FL that was advertising a discount off MSRP for the Golf R is what brought us in the door. The fact t The fact that Lakeland VW was the only dealer in FL that was advertising a discount off MSRP for the Golf R is what brought us in the door. The fact that the rest of the deal was relatively painless was a bonus. More

by G8RFORESTER Verified Customer Verified Customer

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Fair and friendly This dealership goes above and beyond to be fair and accommodating. Our sales representative worked with his team to ensure we were happy with our pur This dealership goes above and beyond to be fair and accommodating. Our sales representative worked with his team to ensure we were happy with our purchase More

by LUTTERMOSER96 Verified Customer Verified Customer

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