Jeff Arthur | Page 9

Love our Beetle Jeff was very friendly and helpful with getting us the Beetle we wanted and Jeff Arthur quickly and succinctly executed our deal. Was slightly disapp Jeff was very friendly and helpful with getting us the Beetle we wanted and Jeff Arthur quickly and succinctly executed our deal. Was slightly disappointed with how hard gap insurance was pushed by our finance guy, was brought up two times after I declined and questioned that since I was in accounting myself didn’t I know what a bad decision I was making. Kinda ruined the very pleasant experience I was having with the dealership. I understand gap insurance is important but my decision shouldn’t be questioned multiple times, there are other options without pursuing insurance through the financing department. More

by BSBLACKSTONE Verified Customer Verified Customer

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Fair and friendly This dealership goes above and beyond to be fair and accommodating. Our sales representative worked with his team to ensure we were happy with our pur This dealership goes above and beyond to be fair and accommodating. Our sales representative worked with his team to ensure we were happy with our purchase More

by LUTTERMOSER96 Verified Customer Verified Customer

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car purchase we always have an awesome experience as always. we worked with Dave, Cory, israel and topped it off with Jared the finance mgr. we were on our wa we always have an awesome experience as always. we worked with Dave, Cory, israel and topped it off with Jared the finance mgr. we were on our way to purchase in orlando for a lower price but turned around and came back to your dealership because of the great customer service! Figured it was worth paying a little more for it!! More

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Happy customers Jeff Havard made our buying experience easy and enjoyable. He patiently showed and explained to us the different models showed us our options and was Jeff Havard made our buying experience easy and enjoyable. He patiently showed and explained to us the different models showed us our options and was not pushy - we liked that. We paused for lunch and called Jeff after that we wanted to purchase the SEL Tiguan. The othe Jeff in finance was also a great guy. After checking our credit he came back to us and explained the deal clearly. We have always been a VW family from our ‘u2 Beetle to Golf, Passat, Tiguan, Routan and now another new Tiguan. We plan to buy the Atlas in the coming months and we will surely look for Jeff Havard - great guy and pleasure to do business with. An honest guy who wants his customers to walk out with a smile. Thanks Jeff and Lakeland VW. More

by Recto Verified Customer Verified Customer

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Won't be back Waited three hours. Most expensive oil change ever. Took car in for safety recall Did not reset safety features on car. Worst experience ever. Drov Waited three hours. Most expensive oil change ever. Took car in for safety recall Did not reset safety features on car. Worst experience ever. Drove 60 miles for terrible service. . More

by Chevy10 Vw 2 Verified Customer Verified Customer

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Great dealers, great price. I totally recommend Volkswagen Lakeland, I purchased a used Nissan Altima, they offered an extremely fair price and were great to work with! Thanks Da I totally recommend Volkswagen Lakeland, I purchased a used Nissan Altima, they offered an extremely fair price and were great to work with! Thanks Dave! More

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Bought 2 cars same day The guys at Lakeland VW are great! They worked with us to get us in the cars we wanted and got the cost where we needed! They probably don't want me t The guys at Lakeland VW are great! They worked with us to get us in the cars we wanted and got the cost where we needed! They probably don't want me to say this, but they stayed late to get us done with a smile on their face!! No pressure at all from the staff! Would highly recommend them! More

by santleydesign Verified Customer Verified Customer

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Brian is very professional and kept me well informed Have always been impressed with the service department, They have continued to keep my vehicle running well. I appreciate driving my vehicle it's a dr Have always been impressed with the service department, They have continued to keep my vehicle running well. I appreciate driving my vehicle it's a driver's car, When I drive the same model that my friend and family Members owns my vehicle runs better and handles better I try to stay on top of service and anything else that is needed, my wife and grandchildren are worth the upkeep. Thank you Brian More

by Sam Verified Customer Verified Customer

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Very comfortable atmosphere, yet very professional Starting from calling the dealership and checking to see if a vehicle was still there to leaving the dealership in our new car was great. Only problem Starting from calling the dealership and checking to see if a vehicle was still there to leaving the dealership in our new car was great. Only problems through the dealership I would say, and part of it was our fault, was we didn’t know and wasn’t mentioned that you couldn’t use a debit card for down payment. Besides that it was a great experience. More

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Wow .... talk about customer service Walked in and met with Trey Chapman, he was absolutely amazing through the whole process. Listened to my needs and wants and got me to the best car fo Walked in and met with Trey Chapman, he was absolutely amazing through the whole process. Listened to my needs and wants and got me to the best car for me. Will send all my friend and family to him! Thanks Trey for being awesome buddy More

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