Jeff Baskin | Page 22

Fantastic Dealership What a wonderful experience and dealership. It took a villiage to get my truck but they did from out of state. Everyone is inviting. I feel like fam What a wonderful experience and dealership. It took a villiage to get my truck but they did from out of state. Everyone is inviting. I feel like family evertime I enter the dealership. My salesperson, Sue Maxwell was the best. She was efficient, energetic, enthusiastic, knowledgeable and professional. Her no pressure temperament made my buying experience the best I have ever had. I will recommend Wind Gap Chevy Buick and Sue Maxwell to all my friends and family. More

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I was very, very pleased with the welcoming and services! As I was walking into this dealership I was feeling a bit unsecured due to my last experiences. As I walked in, this lovely lady with a beautiful sm As I was walking into this dealership I was feeling a bit unsecured due to my last experiences. As I walked in, this lovely lady with a beautiful smile and curly hair introduced herself to me. Very politely asked me how can she help me. Her name Christine Stauffer. She right away greeted me and asked me how can I help you and what was I looking for? Very kind and sweet lady. She made me feel so comfortable. We walked outside and she new exactly what I was looking for. She did the right picks on vehicles as if she read my mind. She's a Doll with a great sense of humor.. Loved her from the start. She was very patient, sweet, kind, honest and has great talent. She explained everything in detail. We immediately proceeded with the sale. She explained everything to me. I cried tears as she was so happy for me and hugged me. Everyone there was very nice to me. I was very, very pleased with all the services. GREAT and FRIENDLY people! I definitely recommend this dealership! I want to thank you all for everything and for the wonderful experience I had. Love this place! More

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Totally Disgusted and "Not a Dealer for the People" I spent 3 hours there last week with Sue, the saleswoman. She was very nice. But, when I initially called Kaitlynn told me they were running a specia I spent 3 hours there last week with Sue, the saleswoman. She was very nice. But, when I initially called Kaitlynn told me they were running a special this month. "Up to 5K more on your trade" and they told me they work with people who have had credit "blips" which is what we had. I first wanted to trade my vehicle, which I knew going in would have negative equity. KBB value was between 6500-9000. So I thought, up to 5K more than the value, that would definitely help me! Well.... NOT true ! The "Boss" as Sue called him on the phone only gave me $4500 for my Nissan Murano. So we decided to trade my husband's Avalanche in "because so many people look for them", as I was told. To this day, I still don't have a number of what they were going to give us for our truck, or the % rate the bank was offering us but they sure knew my monthly payment. Are you kidding me? How do you figure out a payment without knowing the rate??? Then they said "oh you have to bring in your paystubs so he can tell you a rate". Again, are you kidding me? you just approved it and said what my monthly payment is. Then I questioned again what the rate was, still don't know. I was called and texted multiple times to see if we were coming back out. It was an hour ride. Finally I texted and said how disheartened I was, especially since Jeff Baskin states "They are a dealer for the people". NOT..... I told them NOT to call me again or NOT to text me. They lure you in with their "Specials" then they lie, lie, lie. I will NOT be returning, ever. More

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Most Seamless Car Buying Experience Ever I was delighted at how comfortable and smooth the selection of my Buick Encore was for me today! Anthony Baio, my Vehicle Specialist, listened to all I was delighted at how comfortable and smooth the selection of my Buick Encore was for me today! Anthony Baio, my Vehicle Specialist, listened to all of my desires and concerns, and guided me through every step of the process without a glitch, and without seeming pushy at all. I would encourage anyone looking for a Chevrolet or Buick Vehicle to check out this amazing dealership. I was made to feel cared for and important from start to finish, and left with a car I love! Thank you for going above and beyond and making my experience so seamless. More

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Amazing Shopping for a car can be a very stressful thing. The staff at windgap chevy made it enjoyable and stress free. The honesty and attention they provide Shopping for a car can be a very stressful thing. The staff at windgap chevy made it enjoyable and stress free. The honesty and attention they provides for my wants and needs was truly amazing. They were patient and not pushy. If you need or want to buy a car, Windgap chevy is the place to go More

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Great!! Friendly staff and Great sales and service team. I wont buy a car from any other dealer they make it so easy. Thanks again for a great new truck. Friendly staff and Great sales and service team. I wont buy a car from any other dealer they make it so easy. Thanks again for a great new truck. More

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Recent new car purchase We traded in two cars (a Buick & Chevrolet both purchased at Wind Gap C/B) and purchased two new vehicles a Buick Envision & Chevrolet Colorado. Our s We traded in two cars (a Buick & Chevrolet both purchased at Wind Gap C/B) and purchased two new vehicles a Buick Envision & Chevrolet Colorado. Our son, daughter-in-law and granddaughter have also purchased vehicles at Wind Gap C/B Bryan Statler, our Sales Professional has handled all of our transactions. He is an outstanding representative of the dealership. Bryan goes way out of his way to provide what ever kind of service that is needed...he really cares and his product knowledge unbelievable...a true "Sales Professional". Wind Gap Chev./Buick is owned by two individuals who have created a "Culture" at the dealership that personifies the axiom: Satisfied & happy customers are made and kept by having employees who are happy and satisfied. My wife and I can testify to that since we are long time customers. Cheers, Peter & Marie Seymour More

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Service & Ragtop Bliss.... certainly isn't my mothers Buick! Great service and attention to detail. Really special folks at this dealership... hold on tightly! I would and will recommend them to family and frien Great service and attention to detail. Really special folks at this dealership... hold on tightly! I would and will recommend them to family and friends. They get service and honesty More

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Always a great experience! From the moment you enter the door, you're greeted and feel like you're among friends. I believe I got a very fair deal, and they addressed my needs. From the moment you enter the door, you're greeted and feel like you're among friends. I believe I got a very fair deal, and they addressed my needs. More

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Our only car dealer :) We feel as if we are family in the level of service and confidence and trust at Wind Gap Chevy. We go out of our way to purchase any vehicles we desir We feel as if we are family in the level of service and confidence and trust at Wind Gap Chevy. We go out of our way to purchase any vehicles we desire from them, and they go WAY out of their way to earn that dedication! More

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