Jeff Bowman
Jeff Bowman at Subaru of Gwinnett

Jeff Bowman | Page 21

Service Advisor

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.8
706 Reviews
4.8

706 Reviews

Write a Review

Dealership Experience

7 yrs, 5 mos

Industry Experience

9 yrs, 5 mos

706 Reviews of Jeff Bowman

November 24, 2022

Dealership Rating
Employee Rating

The dealership has failed to repair a transmission issue [ covered by an existing warranty] that was caused by services performed under a recall. More

by PSBBOOKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Field Service Manager

Nov 25, 2022

Subaru of Gwinnett responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com and we will do our best to make this better.

November 19, 2022

Dealership Rating
Employee Rating

Everything good except took > 2h. Too long, really just needed oil change and rotate - takes 30 min More

by RASLERX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

Subaru of Gwinnett responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 16, 2022

Dealership Rating
Employee Rating

The service man was very kind and explained everything carefully. I was able to fully understand the condition of my car. More

by ATSUHIRO0221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Kessler, Jill Thurston, Taylor Spicuzza, Julie Adams , Kyle Formella, William Garcia, Herb Hoffman

Nov 19, 2022

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

November 16, 2022

Dealership Rating
Employee Rating

Jody, the salesman was terrific. Kathy was also great and very responsive. Great online buying experience. More

by KLT1TAM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Kessler, Jill Thurston, Taylor Spicuzza, Julie Adams , Kyle Formella, William Garcia, Herb Hoffman

Nov 19, 2022

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

November 11, 2022

Dealership Rating
Employee Rating

Customer service was great! Jeff was awesome and communicated everything clearly. Loaner car was fantastic More

by WHIT.VB04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2022

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 11, 2022

Dealership Rating
Employee Rating

My parents and I have been coming to y’all’s dealership for almost 4 years now. We’ve bought 6 cars from Adam Anderson and love the service people (especially Jeff and Jessica!). More

by ANNAHARRISON5855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jill Thurston, Adam Anderson

Nov 17, 2022

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 09, 2022

Dealership Rating
Employee Rating

Once I got an appointment and arrived at the dealership, service was impeccable. I felt well taken care of, and the gentleman handling my case was very communicative and helpful. Getting an appointment was More

by KRISTAJONES81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2022

Subaru of Gwinnett responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

November 05, 2022

Dealership Rating
Employee Rating

I love the Xpress service offered which allows me to get in and out in a timely manner. More

by WILTON.ROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2022

Subaru of Gwinnett responded

Hi Wilton, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 26, 2022

Dealership Rating
Employee Rating

My experience with Subaru of Gwinnett was amazing from beginning to end. They made everything so simple. The service manager Jeff was so kind and knowledgeable. I highly recommend this dealership. More

by MTNPILGRIMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 01, 2022

Subaru of Gwinnett responded

Hello, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. We hope you continue to choose us for all your automotive needs! Take care!

October 20, 2022

Dealership Rating
Employee Rating

Service was very good. However the replacement of the aft differential only served to illuminate it from the pulsating roar I am still witnessing while driving in the vicin More

by HAROLDTEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Formella

Oct 23, 2022

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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