Jeff Bowman | Page 22

Jody has been wonderful from the beginning! He is kind and very helpful. He answered all my questions with expert knowledge. I would definitely buy a car from him again! He is kind and very helpful. He answered all my questions with expert knowledge. I would definitely buy a car from him again! More

by MTNPILGRIMS Verified Customer Verified Customer

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The oil change and tire rotation were perfect as always. They did not find anything concerning about the CVT or the way it 'shifts' even though it just doesn't feel right. But that is not Subaru of Gwinne They did not find anything concerning about the CVT or the way it 'shifts' even though it just doesn't feel right. But that is not Subaru of Gwinnett's fault. We'll see if the update to the infotainment system stops the glitches. Again, that is not S.O.G's issue. More

by SRONEY0 Verified Customer Verified Customer

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As always, service is excellent! Jill answered Jeff B Keppra me on the road. Thanks! Jill answered Jeff B Keppra me on the road. Thanks! More

by WAHARBEN Verified Customer Verified Customer

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Efficient check in and communication in the service greeting area. Work completed in a timely manner as promised. greeting area. Work completed in a timely manner as promised. More

by JAMESPHILIPCOOK Verified Customer Verified Customer

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My experience with Ms. Brown & Ms. Kessler is excellent. Mr Herb Hoffman is a xxxxx. I have filed a complaint with Subaru Corporate Office of his prejudicial treatment tow Brown & Ms. Kessler is excellent. Mr Herb Hoffman is a xxxxx. I have filed a complaint with Subaru Corporate Office of his prejudicial treatment towards me. Hoffman claims that I returned loaner cars smelling of smoke. I DON'T SMOKE! I requested a loaner prior to my appointment. Upon arrival, Herb Hoffman humiliated me in front of the entire service area by announcing that I was banned from getting a loaner car. I have had 3 loaners from Subaru and was never advised by text, call or email about smoke in cars. After Ms. Brown & Kessler got involved he insisted that I signed a $1000 agreement for a smoke in car just to give me the loaner. The cleaning fee sticker in all loaner cars is $300! Hoffman has different treatment for different people which is not what Subaru preaches! More

by ANNETTESWARAY Verified Customer Verified Customer

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As usual the service advisor Jeff is excellent and kept informed the whole time I was waiting. This is standard you come to expect from Subaru informed the whole time I was waiting. This is standard you come to expect from Subaru More

by NJMCTAVISH Verified Customer Verified Customer

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Subaru of Gwinnett's service is always quick and top notch. Even on a busy holiday weekend the managed to get my service, recall, software update, and tires done in a timely manner. Grateful for the loa notch. Even on a busy holiday weekend the managed to get my service, recall, software update, and tires done in a timely manner. Grateful for the loaner, and Jeff is knowledgeable and kind. Thanks! More

by MONIQUEKELLYNP Verified Customer Verified Customer

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Quick service and honest communication. Jeff is wonderful and very knowledgeable. Although the labor hour rate is high, the service was fast. Jeff is wonderful and very knowledgeable. Although the labor hour rate is high, the service was fast. More

by JEDMHEWITT Verified Customer Verified Customer

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I went several days without hearing on the status of my vehicle. They also would not honor the coupon to its entirety. vehicle. They also would not honor the coupon to its entirety. More

by JJ.GUSTAV Verified Customer Verified Customer

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Staff is always friendly and welcoming. Service personnel are always helpful and appear to know their jobs well. Service personnel are always helpful and appear to know their jobs well. More

by JODY.RUDA Verified Customer Verified Customer

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