Jeff Crabtree | Page 19

Alfred and Jeff were great to work with. They SYNC manager also spent a lot of time with me going over the features and updating the system. I would recommend this dealership to a friend. They SYNC manager also spent a lot of time with me going over the features and updating the system. I would recommend this dealership to a friend. More

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What An Experience This is my 3rd vehicle purchased from 5 Star Ford, and they continue to amaze me each time. I am impressed with Doreen and the entire team. If you a This is my 3rd vehicle purchased from 5 Star Ford, and they continue to amaze me each time. I am impressed with Doreen and the entire team. If you are looking the best buying experience, than I highly recommend Doreen. Thank You! More

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New Car Purchase Ford Focus Excellent experience Ollie Jackson and Jeff Crabtree are the BEST! I highly recommend Five Star Ford. The are good people, easy to talk too and don't Excellent experience Ollie Jackson and Jeff Crabtree are the BEST! I highly recommend Five Star Ford. The are good people, easy to talk too and don't come on to strong. More

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My Second Purchase This dealership represents what customer service means. I will never shop another Ford dealership as long as Five Star is open. Jeff Crabtree, Antho This dealership represents what customer service means. I will never shop another Ford dealership as long as Five Star is open. Jeff Crabtree, Anthony Snyder, and Chad Ritter are three of the most professional, courteous, and customer focused people I have ever met. I didn't feel like I was "buying a car," with the usual agenda, I was in the dealership less than two hours, and the entire time I was treated like family. If I could give Five Star Ford 10 stars I would. More

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Doreen Parker Bainbridge is phenomenal I have owned a Ford vehicle of some sort for over 20 years and I can vehemently say that the experience at Sam Pack 5Star Ford is by far the best I ha I have owned a Ford vehicle of some sort for over 20 years and I can vehemently say that the experience at Sam Pack 5Star Ford is by far the best I have ever had. Doreen Parker went above and beyond to get my deal done with the challenges presented and. So did Kenny in finance. Jeff Crabtree went out of his way to seek me out and congratulate AND thank me for purchasing again from the No Richland Hills lot. But let me reiterate - this would not have happened without Darlene. I will be a repeat client as ling as I live in the area. Lee-Ann Rindeikis Azle, Tx More

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Best dealership I have been too! This was the 9th Ford vehicle I have purchased in the past 12 years. I have used auto brokers and have purchased directly from dealers. I have to say This was the 9th Ford vehicle I have purchased in the past 12 years. I have used auto brokers and have purchased directly from dealers. I have to say that Five Star Ford and Alfred know what customer service is and will go out of their way to make sure the customer is happy. The vehicle I wanted was not on the lot so they did a dealer trade with another local dealership. The day after I got my car I noticed that all the windows had been etched with a number. A service I didn’t purchase nor did I want. I called Alfred and he said don’t worry about it we want you to be happy, I will take care of it, and told me to come by the next day. I met with Alfred and Jeff who said the dealership they got the vehicle from must have done it and they apologized for it. They then offered to find me another car just like it without the etching. At this point I am already amazed that a dealership would be willing to do that after all the paperwork had been signed. So I go home and the next day receive a message from Alfred that they found me another car and it would be ready for me to pick up the following day. I still couldn't believe that they care that much for customer satisfaction. The new car was perfect and exactly what I wanted. They have defiantly got a customer for many years to come. More

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love five star ford I would only buy a ford product and I would only buy from five star ford in Richland hills. I have purchased seven new vehicles from five star, a fies I would only buy a ford product and I would only buy from five star ford in Richland hills. I have purchased seven new vehicles from five star, a fiesta, two focus, two f150, two f250, with each experience better than the previous. I have always compared price and they are always far better. I cannot compare the employees, Doreen and Jeff in sales and Bob in finance are great people who do an outstanding job. The dealership is clean, they have a tremendous amount of vehicles to choose from. I have also used the service department and they do a great job also. If you visit this this dealership and these people you will see this is the only place to buy a ford. More

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Long Time Customer I have been purchasing Fords from Five Star for about 15 years and have always been treated well in all departments. This month I visited with Jeff C I have been purchasing Fords from Five Star for about 15 years and have always been treated well in all departments. This month I visited with Jeff Crabtree and he had me work with David Hardick to arrange a trade in and new car purchase. David was very polite and I left feeling that the deal that I made was the best for all. He was able to find the vehicle that I was looking for and get me a fair price on my trade in and I didn't have to spend the whole day getting this done. Thanks again to David for his friendly service and knowledge of the product. Jay Hudak More

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This was my third purchase with Five Star Ford and it was smooth and stress free. I am always treated with courtesy and have yet to meet a rude employee at Five Star. Tony Pack and Terry Rich operate a profe smooth and stress free. I am always treated with courtesy and have yet to meet a rude employee at Five Star. Tony Pack and Terry Rich operate a professional business. I will offer that the installer team performs their work quickly and I have had no issues with the parts installed. However, once agin I would recommend the team take a couple extra minutes to insure they clean up behind themselves... Thank again! Bill Boatman More

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The main reason I have purchased my third car at Five Star Ford is the customer service. I am treated fairly and they really concentrate on the needs of the customer by going the "extra mile" to serve y Star Ford is the customer service. I am treated fairly and they really concentrate on the needs of the customer by going the "extra mile" to serve you. If there is a problem that wasn't addressed correctly they immediately correct the issue with no excuses. I really feel part of the Five Star family. More

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