Purchased two cars in two weeks, worked with Jeff both times. He and Ray were patient and so very helpful. Always a great experience at Falmouth Toyota.
Jeff, Ian and everyone at Falmouth Toyota are always friendly, helpful and make each customer feel like they are the most important one! I wouldn't go anywhere else!
"Needed a car in a pinch"
I was on vacation and just prior, my Acura was totaled. Falmouth Toyota was highly recommended by a friend who has purchased two cars from them. I am not a fan of the whole car shopping experience because typically, it's as expected, high pressure, changing prices, add ons etc. This was not at all the case with Falmouth Toyota. Jeff Cummings was zero pressure, very knowledgeable and helpful during a stressful time. I went for a test drive in the morning and he said he'd be there until 5 if I wanted to come back and that was that. Not one ounce of pressure. I did return and asked that it be ready in two days and he said not a problem and the car was ready and delivered at the exact time he said it would be. It was such an unexpectedly pleasant experience. Final price was as he indicated and he did not push any add ons which I appreciated. Justin White was very helpful in the finance dept. He offered an extended warranty but again, there was zero pressure to purchase. Thank you for such a positive buying experience!
"I'll Be Back!"
I visited this dealership when my friend picked up car paint for her new Rav4 Hybrid. She loves her car and enjoyed the Falmouth Toyota dealership experience when purchasing it a few months ago. She told me that she had gone to other dealerships and was turned off by the sales methods and chose Falmouth Toyota due to the service, the friendliness and overall experience.
I am in the early stages of purchasing a new vehicle and was considering a Toyota but had no plans to car shop that day. I was hesitant to walk into the showroom due to my prior experience with car salesman. I was pleasantly greeted and asked what I was looking for. During the conversation, I was "heard" and no attempts were made to sell me anything that I did not want or would not meet my needs. The test drive of a used 2015 Toyota Rav was friendly and I was explained the features and enjoyed the drive.
Jeff provided me with all the information that I needed, and understood that my husband would want to see the car and discuss next steps. A friendly follow up occurred over the internet. I did not end up purchasing the car at this time, due to other constraints, however, I would highly recommend Falmouth Toyota. When I let Jeff know that I would not be purchasing at this time, he was friendly and supportive. This was never my experience purchasing or not purchasing a car.
I recommend and will end up purchasing from this dealership in the future when I move closer to the cape.
"C HR patience "
- Mo K
Jeff Cummings was super patient with me. I was all over the place, wanting a sedan, intrest in the CHR, then considering used Rav's..any way, he always had a smile and listened!
And rhe finance department was great, no BS.
And I love my new CHR!
"I have had Toyotas since the mid 70's"
Have been dealing with the friendly folks at Falmouth Toyota for many, many years. Tom senior and Matt have always been there to make sure I've gotten a fair deal on a new or used vehicle. The service is always spot on too. Just bought a 2016 used Highlander that is a dream to drive and am sure it will serve me as well as all the other Toyotas I have bought from Falmouth Toyota!
"Very good people."
- JOHN M MV
The overall experience was very good. Jeff was good in his patience and follow thru with my questions. The delivery process was great the understood I had a time constraint with boats
"Quick and Easy"
This was my first car buying experience with Falmouth Toyota and certainly won't be my last. I had been driving my old vehicle for almost ten years. I needed something new and due to my own scheduling issues didn't have time for the back and forth negotiating. I knew I wanted a Highlander and chose Falmouth Toyota based on the great ratings they received. After I did an online search of their inventory Jeff contacted me. He made arrangements to meet with us within an hour, had the vehicle ready for test drive and completed the application process for financing including trading in two vehicles a half hour before I had to be on my way. My new Highlander was ready for delivery the next morning. I recently brought it in to have a remote starter installed. The service department and staff didn't disappoint. The waiting area is comfortable, staff friendly and professional and they provided me with a loaner vehicle for the day.
"Experience buying my first car"
My father, a Toyota owner, introduced me to Falmouth Toyota. and Jeff Cummings. I was interested in a. Camry and reviewed the preowned Camrys available.. I met Mr. Cummings who took lots of time showing me the vehicle I was interested in and patiently answering all my questions. He took me through the step by step process of first car buying, service, and financing. It was a very smooth process with no pressure. I feel I made a perfect choice and have lots of confidence that Falmouth Toyota will take good care of the car I plan to drive for a long time.
"Tranfer of my Florida plates could have been smoother"
I had an issue with transferring the Florid plate,but Matt Murphy corrected the issue to our satisfaction.I would recommend and buy from Falmouth Toyota again.