"I'll Be Back!"
I visited this dealership when my friend picked up car paint for her new Rav4 Hybrid. She loves her car and enjoyed the Falmouth Toyota dealership experience when purchasing it a few months ago. She told me that she had gone to other dealerships and was turned off by the sales methods and chose Falmouth Toyota due to the service, the friendliness and overall experience.
I am in the early stages of purchasing a new vehicle and was considering a Toyota but had no plans to car shop that day. I was hesitant to walk into the showroom due to my prior experience with car salesman. I was pleasantly greeted and asked what I was looking for. During the conversation, I was "heard" and no attempts were made to sell me anything that I did not want or would not meet my needs. The test drive of a used 2015 Toyota Rav was friendly and I was explained the features and enjoyed the drive.
Jeff provided me with all the information that I needed, and understood that my husband would want to see the car and discuss next steps. A friendly follow up occurred over the internet. I did not end up purchasing the car at this time, due to other constraints, however, I would highly recommend Falmouth Toyota. When I let Jeff know that I would not be purchasing at this time, he was friendly and supportive. This was never my experience purchasing or not purchasing a car.
I recommend and will end up purchasing from this dealership in the future when I move closer to the cape.
"C HR patience "
- Mo K
Jeff Cummings was super patient with me. I was all over the place, wanting a sedan, intrest in the CHR, then considering used Rav's..any way, he always had a smile and listened!
And rhe finance department was great, no BS.
And I love my new CHR!
"I have had Toyotas since the mid 70's"
Have been dealing with the friendly folks at Falmouth Toyota for many, many years. Tom senior and Matt have always been there to make sure I've gotten a fair deal on a new or used vehicle. The service is always spot on too. Just bought a 2016 used Highlander that is a dream to drive and am sure it will serve me as well as all the other Toyotas I have bought from Falmouth Toyota!
"Very good people."
- JOHN M MV
The overall experience was very good. Jeff was good in his patience and follow thru with my questions. The delivery process was great the understood I had a time constraint with boats
"Quick and Easy"
This was my first car buying experience with Falmouth Toyota and certainly won't be my last. I had been driving my old vehicle for almost ten years. I needed something new and due to my own scheduling issues didn't have time for the back and forth negotiating. I knew I wanted a Highlander and chose Falmouth Toyota based on the great ratings they received. After I did an online search of their inventory Jeff contacted me. He made arrangements to meet with us within an hour, had the vehicle ready for test drive and completed the application process for financing including trading in two vehicles a half hour before I had to be on my way. My new Highlander was ready for delivery the next morning. I recently brought it in to have a remote starter installed. The service department and staff didn't disappoint. The waiting area is comfortable, staff friendly and professional and they provided me with a loaner vehicle for the day.
"Experience buying my first car"
My father, a Toyota owner, introduced me to Falmouth Toyota. and Jeff Cummings. I was interested in a. Camry and reviewed the preowned Camrys available.. I met Mr. Cummings who took lots of time showing me the vehicle I was interested in and patiently answering all my questions. He took me through the step by step process of first car buying, service, and financing. It was a very smooth process with no pressure. I feel I made a perfect choice and have lots of confidence that Falmouth Toyota will take good care of the car I plan to drive for a long time.
"Tranfer of my Florida plates could have been smoother"
I had an issue with transferring the Florid plate,but Matt Murphy corrected the issue to our satisfaction.I would recommend and buy from Falmouth Toyota again.
Sales rep was knowlegable, attentive, but never pushy. Modern, great looking facility, great selection of vehicles. Dog friendly and got to meet the owners...I like that.
- brenda 72
This was the most easy going dealership and sales people I've ever dealt with. No pressure, no hassles, and not the slightest bit pushy. I dealt with Jeff and Shallana at the dealership, they were both outstanding. Professional and very friendly, it just felt like the right place to buy a vehicle.
"Good experience purchasing 2017 Highlander"
During a 6 month period I did a lot of shopping for a new car and settled on Toyota Highlander (vs four other car brands). I also dealt with 3 other Toyota dealers in Massachusetts and Nevada. Falmouth Toyota worked out fine - friendly and prompt. Other dealers were equally friendly but not as prompt. The "sales pitch" as it were was very low key, which attracted me; I cannot tolerate sales pitches full of hyperbole. Overall this has been a pleasant and efficient experience to test drive and purchase my 2017 Highlander from Falmouth Toyota. I am hopeful that the service department will be equally efficient and pleasant (I cannot rate it since I have only owned this new car for a week).