Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock | Page 4

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
150 Reviews
4.9

150 Reviews

Write a Review

150 Reviews of Jeff Hathcock

January 29, 2026

Dealership Rating
Employee Rating

My experiences have been with Jeff. Jeff is a gem of a human being and will take care of your vehicle. The entire dealership is very professional. In all my experiences I would say this More

by Toolworks5523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2026

Germain Lexus of Easton responded

We're delighted to hear you've had such positive experiences with Jeff and our team here at Germain Lexus of Easton! Your kind words mean a lot to us, and we appreciate your support. Drive safely!

January 26, 2026

Dealership Rating
Employee Rating

We received excellent service at our recent appointment. They are always knowledgeable, courteous and professional. More

by JACKYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Germain Lexus of Easton responded

Hi Jackye, thank you for choosing Germain Lexus of Easton! We appreciate your feedback and look forward to serving you again. Safe travels!

January 24, 2026

Dealership Rating
Employee Rating

Kevin was very helpful and thorough in getting my car set up for servicing. Throughout the process, I was updated as to any needs my vehicle had. More

by pdgabriel
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Recommend Dealer
Yes
Jan 26, 2026

Germain Lexus of Easton responded

We're so glad to hear Kevin provided helpful and thorough service. Thank you for choosing Germain Lexus of Easton, and we hope to see you again, Gabriel!

January 21, 2026

Dealership Rating
Employee Rating

The team at Germain Lexus of Easton provided us with exceptional customer service from the moment we checked-in until we checked-out. Their process was smooth and seamless which made for a great experie More

by virginia_edwards
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero, Ashley Hornung

Jan 21, 2026

Germain Lexus of Easton responded

Virginia, thank you for sharing your feedback about our seamless and professional customer service! We appreciate your business and we hope to see you again at Germain Lexus of Easton!

January 16, 2026

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Employee Rating

Very expensive headlight to replace, but everyone was accommodating and the job was well done. More

by Martin
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Workmanship
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Recommend Dealer
Yes
Jan 19, 2026

Germain Lexus of Easton responded

Thank you for your feedback, Martin. We're glad you found our team accommodating and that the headlight replacement was well done, despite the cost at Germain Lexus of Easton.

January 09, 2026

Dealership Rating
Employee Rating

Always accommodating and nice. My service representative is a very nice person.He is very pleasant. More

by cdearwester
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Germain Lexus of Easton responded

Thank you for your kind words! We are glad we could provide you with such a pleasant experience at Germain Lexus of Easton.

January 06, 2026

Dealership Rating
Employee Rating

Always a fantastic customer experience! Jeff was awesome, as usual. I am always able to get work done while I wait in a comfortable environment. I was in and out in about an hour and a half More

by DRFRYDVM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Germain Lexus of Easton responded

We are grateful for your business and trust in Jeff and the service team. Your feedback affirms our dedication to delivering exceptional experiences. Thank you for choosing Germain Lexus of Easton. See you next time!

January 04, 2026

Dealership Rating
Employee Rating

Oil change, tire rotation & factory maintenance / inspection. Wait was not long, and lobby was nice but a little pricey. Also did not get a car wash as I had expected 😕. Otherwise, a pleasant exper More

by ABAY007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton for your maintenance needs. We apologize for any confusion regarding the car wash, but we're glad the rest of your visit went smoothly. We hope to welcome you back in the future!

January 03, 2026

Dealership Rating
Employee Rating

It’s always an excellent experience when I take my car to get it serviced at Germain. Great staff and experience. More

by Amy
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Germain Lexus of Easton responded

Amy, we're so glad that you've had excellent experiences with our team! Thank you for choosing Germain Lexus of Easton for your service needs. See you next time!

January 02, 2026

Dealership Rating
Employee Rating

Great service. The service representative and others were professional, courteous, and welcoming. I was very pleased. More

by Mahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Germain Lexus of Easton responded

Mahmed, we are thrilled you had a five-star experience with our team! Thank you for choosing Germain Lexus of Easton and for sharing your support. See you next time! Safe travels!

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