Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock | Page 3

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
150 Reviews
4.9

150 Reviews

Write a Review

150 Reviews of Jeff Hathcock

March 23, 2026

Dealership Rating
Employee Rating

Jeff, worked me in on short notice and everyone did an excellent job on the car. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Germain Lexus of Easton responded

Here at Germain Lexus of Easton, we are always thankful for positive feedback from our customers. We'll be sure your high praise reaches Jeff. Thank you, Ralph!

March 20, 2026

Dealership Rating
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Jeff was the service manager and did an excellent job! He communicated regularly and gave me a loaner car. As a first time Lexus owner, I was impressed with the service from start to finish. Thank you. More

by bret_a2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Germain Lexus of Easton responded

Bret, thank you for choosing Germain Lexus of Easton and for highlighting Jeff's exceptional service. We are glad his regular communication made your first service experience positive. Safe travels!

March 19, 2026

Dealership Rating
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Jeff H. is a solid professional. He is honest and fair in his interactions with me. He approaches his job with a positive outlook. More

by JACKMARCHBANKS09
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2026

Germain Lexus of Easton responded

Thank you for sharing your feedback about Jeff! We appreciate your business and hope to see you again at Germain Lexus of Easton, Jack.

March 11, 2026

Dealership Rating
Employee Rating

Had a loaner for my maintenance and recall service which was appreciated. Everyone was friendly and polite. More

by MEGMU7
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Donna Mogavero

Mar 11, 2026

Germain Lexus of Easton responded

We are glad to hear our team took great care of you! Thank you for choosing Germain Lexus of Easton and for sharing your experience.

March 04, 2026

Dealership Rating
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Always accommodating, very professional, and super nice. Will be a repeat customer for sure! Two thumbs up More

by CDFANNIN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jorden Ford

Mar 05, 2026

Germain Lexus of Easton responded

Thank you for the excellent review! We're so glad you had a positive experience with our team. We look forward to serving you again in the future! -Germain Lexus of Easton

March 03, 2026

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Employee Rating

Everyone I talked to was very friendly. I was updated about my car when they were working on it and the work was done in a timely manner. Always a pleasant experience. More

by jcgeig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Germain Lexus of Easton responded

Thank you for sharing your feedback with us! We hope to see you back at Germain Lexus of Easton!

February 24, 2026

Dealership Rating
Employee Rating

Car was finished in good time. The service advisor kept me abreast on all the things happening. More

by twbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Germain Lexus of Easton responded

Thanks so much for the review. We look forward to your next visit to Germain Lexus of Easton!

February 14, 2026

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Employee Rating

It was easy to schedule the maintenance. I was kept informed as the inspection occurred. No problems. More

by CYNTHIA.GORAL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 16, 2026

Germain Lexus of Easton responded

Cynthia, it's wonderful to know you had a seamless maintenance experience at Germain Lexus of Easton. We appreciate your feedback!

February 13, 2026

Dealership Rating
Employee Rating

We are always welcomed to the dealership and Jeff always is very efficient and explains about the services we are getting. Everyone is always super friendly and helpful More

by MCCULLOUGH47
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don’t know all the names but everyone we talked to was friendly

Feb 16, 2026

Germain Lexus of Easton responded

We’re grateful to have you as a customer. Thank you for your business and your kind words for Jeff and the team! - The Germain Lexus of Easton Team

February 07, 2026

Dealership Rating
Employee Rating

My appointment was at eight, but my service advisor was a little late to work so thankfully another service advisor got me started, but then I never received the normal text messages from the service advisor More

by Pozenel.mindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero

Feb 09, 2026

Germain Lexus of Easton responded

Thank you for sharing your experience, Mindy. We apologize for the initial delay and communication issues, but we're grateful for your patience. Please don't hesitate to reach out if you have further feedback or need assistance. Safe travels!

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