Jeff Hathcock | Page 9

Jan was great getting my appointment scheduled. Jeff provided a lot of pricing options to get me back on the road. I did not purchase my car from Germain Lexus but I was treated like I did. Excepti Jeff provided a lot of pricing options to get me back on the road. I did not purchase my car from Germain Lexus but I was treated like I did. Exceptional Service! More

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You guys are absolutely amazing. Not only did Jeff get us in on short notice, but when the part delivery ran late, he gave my daughter a rental to get back to college (2 hours away) Not only did Jeff get us in on short notice, but when the part delivery ran late, he gave my daughter a rental to get back to college (2 hours away) and delivered her car to her when it was done! I can't wait until my lease on my Toyota is up so I can lease a Lexus!!! P.S. This is not our first amazing service with Jeff. It’s everytime. More

by Dawn.naylor Verified Customer Verified Customer

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Ashley was attentive and informative and found time to help her clients during a busy day help her clients during a busy day More

by DONNELLYS Verified Customer Verified Customer

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Service representative was excellent. Communication was good. Shortcoming was no loaner vehicle was available during service. Communication was good. Shortcoming was no loaner vehicle was available during service. More

by guckertc Verified Customer Verified Customer

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Good overall experience, loaner available due to overnight need for airbag recall. Hourly rate becoming high limiting options (estimated $800.00 per axle for brakes) . overnight need for airbag recall. Hourly rate becoming high limiting options (estimated $800.00 per axle for brakes) . More

by RALPHSTINARD Verified Customer Verified Customer

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Everything was completed in a timely manner. Jeff followed up on any issues and the service was completed quickly Jeff followed up on any issues and the service was completed quickly More

by JG Verified Customer Verified Customer

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Outstanding customer service. They will understand my car history, provide recommendations without being pushy, and provide clarity during the appointment They will understand my car history, provide recommendations without being pushy, and provide clarity during the appointment More

by HARRISLM Verified Customer Verified Customer

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The service was just fine and people were very polite. They always are polite and perform the correct service. Thank you. They always are polite and perform the correct service. Thank you. More

by MMDENT1939 Verified Customer Verified Customer

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They excellent in sales and service after the sale. They follow up on any questions you have. They follow up on any questions you have. More

by CATHY5170 Verified Customer Verified Customer

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The service is extremely friendly and very helpful the sales was awesome to work with Sevron was best to work with my wife always hated going car shopping she had a great experience there thanks so much sales was awesome to work with Sevron was best to work with my wife always hated going car shopping she had a great experience there thanks so much More

by AUBERTILE Verified Customer Verified Customer

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