Jeff Huang
Jeff Huang at Honolulu GMC Cadillac

Jeff Huang | Page 17

Service Advisor

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

Contact Me
3.9
198 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

8 yrs, 6 mos

Industry Experience

31 yrs, 9 mos

Specialties & Trainings

Getting things DONE.

3.9

198 Reviews

Write a Review

198 Reviews of Jeff Huang

August 17, 2022

Dealership Rating
Employee Rating

Dante and Justen were great to work with. These professionals did right by us in a market that favors the sellers. We were treat fairly and with respect. More

by RR33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Juanita Ocampo, Dante Jovenal , Kara Demello, Theresa Karas, Thomas Pokorny

Aug 18, 2022

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 11, 2022

Dealership Rating
Employee Rating

I was quoted a price for the service (oil change and tire rotation) but then charged significantly more. No explanation as to why. I also believe as a regular service, the vehicle should be washed. I More

by jolenek29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 11, 2022

Honolulu GMC Cadillac responded

Hello, Thank you for taking the time to leave feedback. I reviewed your service invoice and did not notice any discrepancies. Please reach out to the email provided in the signature so we may resolve your concern. Thank you, Kara DeMello Customer Experience Manager Honolulu Buick GMC Cadillac Karademello@lithia.com

August 06, 2022

Dealership Rating
Employee Rating

the work on the vehicle was good. it's 4 stars only because I was not notified that my vehicle failed the safety check inspection, nor was I contacted to rectify the failed items. More

by WONGCRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Honolulu GMC Cadillac responded

We appreciate your business and our team looks forward to serving you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 06, 2022

Dealership Rating
Employee Rating

selling a deffective product will not recommend and will not earned another business from me, friends and family coz tried to return and get a new truck which is cheaper than what i had no help was done More

by TATOT61
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kalai Mukawa, Dante Jovenal , Theresa Karas

Aug 11, 2022

Honolulu GMC Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 06, 2022

Dealership Rating
Employee Rating

People are understaffed. Irene is presently the glue. Please give her help. I do not want to lose her. Others recently released do not hold a candle to Irene. Virg is also fa More

by JEANNEEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Irene Nicholson

Aug 08, 2022

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad Irene was able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 05, 2022

Dealership Rating
Employee Rating

I always receive awesome customer service. I get quick and friendly service. Shuttle driver is the best! I bought my suv there. I wi continue to buy all my future vehicles from them. I highly More

by VISAKHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr. , Ashley Iwasaki, Irene Nicholson

Aug 08, 2022

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

July 23, 2022

Dealership Rating
Employee Rating

Friendly over the Phone, I am very satisfied on the answer my Question. Excellent customer service. More

by JPIZARRO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Earl, Alan Edwards, Irene Nicholson

Jul 25, 2022

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ashley Iwasaki Service Manager Honolulu Buick GMC Cadillac

June 16, 2022

Dealership Rating
Employee Rating

Efficient service. Appointment was completed in a timely manner. Requested service completed. Satisfied with service performed. More

by RAMSLOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Honolulu GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honolulu Buick GMC Cadillac. We love to hear back from all of our customers and are happy to see such wonderful feedback! We hope to see you again soon! Thank you, Kara DeMello Customer Experience Manager Honolulu Buick GMC Cadillac

May 04, 2022

Dealership Rating
Employee Rating

Bought 2 vehicles over 3 years. Both a bust. Got rid of Enclave at 12,000 miles not a good vehicle. Bought a Denali GMC has thrown rods twice before 13,000 miles Last repair cam More

by TROPICALWHOLESALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kalai Mukawa, Juanita Ocampo , Samantha Earl, Alan Edwards, Irene Nicholson

May 08, 2022

Honolulu GMC Cadillac responded

We're sorry to hear about your experiences, and would love to have a conversation and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 28, 2022

Dealership Rating
Employee Rating

The staff was very courteous in helping me with my car turn in. Made sure I transportation back to work. When I came to to pick up my car, they ensure me that I know my car would be ready soon. More

by DWAYNEWAYNE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2022

Honolulu GMC Cadillac responded

Thank you. We appreciate your business and our team looks forward to serving you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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