Jeff Huang

I will member step foot on that lot again. I was told that i need at water pump for $1300 and something for my a/c for $6700. I declined the service and took to another mechanic. I DO NOT n I was told that i need at water pump for $1300 and something for my a/c for $6700. I declined the service and took to another mechanic. I DO NOT need a water pump nothing wrong with one that’s in there. A/c cost me about $100.. i was truly trying to be ripped off. I have bought 2 cats from you and serviced my car there for 20+years. The service department is horrible. They don’t return calls or emails. I resorted to call the parts dept and the person who shattered the phone took my number and said he would walk out over? Again NO RESPONSE. I finally sent u husband down to pick up the car and get it out of there. You wont be seeing us again More

by SAI70 Verified Customer Verified Customer

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Very honest, informative and cordial! Was quickly told what needed to be done and the approximate time involved. Was quickly told what needed to be done and the approximate time involved. More

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Greatest dealership and Staff on the island. Great Techs that are very professional and helpful. Great Techs that are very professional and helpful. More

by Roger R Verified Customer Verified Customer

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It tooklonger but they addressed the issue. Car working fine but need to fix one more thing. Car working fine but need to fix one more thing. More

by E_MAUGA_96 Verified Customer Verified Customer

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There was only one customer service rep who did a great job but seemed to be overwhelmed with the number of customers coming in. job but seemed to be overwhelmed with the number of customers coming in. More

by MRIVAN1972 Verified Customer Verified Customer

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Still waiting for a return call on parts ordered for repair. Service appointment and parts were ordered on 4/7. I was told would have in a few days and be able to complete repair prior to 4/19. Call repair. Service appointment and parts were ordered on 4/7. I was told would have in a few days and be able to complete repair prior to 4/19. Called on 4/17 I was told they were overnighted and would receive a call. Still no response! What has happened from 4/7 good service to now? No follow-up. More

by JLSDPECK Verified Customer Verified Customer

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Great in person service; terrible phone answering and NO call back after 4 days of attempts call back after 4 days of attempts More

by HOKU1980 Verified Customer Verified Customer

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Pros. Super friendly. Great coffee nice waiting room and bathroom. Inconsistent communications. Innacurate estimates of time required. Overall I’d return f Super friendly. Great coffee nice waiting room and bathroom. Inconsistent communications. Innacurate estimates of time required. Overall I’d return for service. Particularly nice people. More

by ROBERTNOBLEARCHITECT Verified Customer Verified Customer

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Horrible service , horrible service, horrible service, horrible service, horrible service, Class action report. Can’t believe people spend that much money for a poor service center horrible service, horrible service, Class action report. Can’t believe people spend that much money for a poor service center More

by kinimaka Verified Customer Verified Customer

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I would only take my Cadillac here! 10/10 trust them. Thank you for the great service! 10/10 trust them. Thank you for the great service! More

by JENNIFERTURNER Verified Customer Verified Customer

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