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Jeff Huang
Jeff Huang at Honolulu GMC Cadillac

Jeff Huang | Page 2

Service Advisor

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

Contact Me
3.9
198 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

8 yrs, 6 mos

Industry Experience

31 yrs, 9 mos

Specialties & Trainings

Getting things DONE.

3.9

198 Reviews

Write a Review

198 Reviews of Jeff Huang

September 03, 2025

Dealership Rating
Employee Rating

Bought vehicle, check engine light is on. Scheduled service 8 days away, 2 days of diagnostic tests needed. Not very good. More

by WARRENBKATZ
Service Time
Recommend Dealer
No
Report | Print
Sep 04, 2025

Honolulu GMC Cadillac responded

Warren, thank you for taking time to write feedback, however I'm sorry to hear about the check engine light issue. We aim for prompt service and understand how frustrating this delay must be after purchase. Please reach out to me directly if you have any further questions or concerns in the meantime, I would be happy to assist you. Thank you. Jeremy Cervantes - Service Manager - (808) 495-4837

August 29, 2025

Dealership Rating
Employee Rating

Safety check done quick and painless. Jenn G.and Justin M. were awesome in servicing my vehicle. Mahalo Nui \m/ More

by SHELDONA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2025

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 26, 2025

Dealership Rating
Employee Rating

Took my car in for service at 730 last Saturday they forgot about my car. Had to reschedule. More

by Jdeleongue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Aug 27, 2025

Honolulu GMC Cadillac responded

Thank you for taking the time to leave feedback. It is unfortunate to hear of your experience and that your vehicle service needed to be rescheduled. I would like to assist you personally with looking into this. When you have a moment, please reach out to me directly and we can work together to finding a resolution. Thank you. Jeremy Cervantes - Service Manager - (808) 495-4837

August 15, 2025

Dealership Rating
Employee Rating

Easy and professional check-in. Reps very attentive to service needs and explained everything in detail. Also responded to queries regarding how to read console. More

by YUHDABEST001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 15, 2025

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Aug 15, 2025

Honolulu GMC Cadillac responded

We are so grateful for your feedback! It is great to hear you were greeted with nothing less than a helpful and professional team. Thank you for choosing Honolulu GMC Cadillac and for sharing your five-star experience. See you next time!

August 15, 2025

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Employee Rating

Anthony was amazing to deal with! I would highly recommend using honolulu gmc for all my future car purchases Job well done outstanding More

by DIETBALANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 14, 2025

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Employee Rating

Worked hard to get me the vehicle I deserved. Great customer service. I’m happy happy customer that will continue to do business with Honolulu GMC. More

by DESHANUNMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2025

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 11, 2025

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Employee Rating

It was very easy to make an appointment to have my airbag replaced on recall. The staff was very friendly when I arrived and showed me where the coffee was, and the car was done in the jiffy and there was ze More

by kpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 11, 2025

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu GMC Cadillac. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 08, 2025

Dealership Rating
Employee Rating

I will always use GMC for all my auto repairs because I get the best customer service and the best quality repairs. Thank you GMC Cadillac More

by mrsagbunag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Dante Jovenal, Nick Nakama , Eric Cheigh, Jenn Turner, Vergie shuttle service

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Aug 08, 2025

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 01, 2025

Dealership Rating
Employee Rating

Car was there 22 months damaged car was in service 22 months and came back damaged bad More

by Jeff Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Herman Teves, Jr., Dante Jovenal, Nick Nakama , Jenn Turner, Justin Gen Mgr jeremy Cervantes

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Aug 04, 2025

Honolulu GMC Cadillac responded

Hello Jeff, thank you for your feedback. At this time, I have provided all the support we are able to offer. I wish you well moving forward. Thank you.

July 19, 2025

Dealership Rating
Employee Rating

Had to call 4 times in 6 days to schedule an appointment. Left a detailed message with each call. Never received a call back. More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 21, 2025

Honolulu GMC Cadillac responded

Hello Jay, thank you for taking the time to leave feedback, however I'm sorry to hear about the difficulty you experienced in scheduling an appointment. This is not the level of service we strive for, and I apologize for any undesired level of communication. Please reach out directly to me directly so we can assist you promptly with your needs. Thank you. Jeremy Cervantes - Service Manager - (808) 495-4837

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