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Jeff Johnson
Jeff Johnson at Klaben Ford Lincoln of Warren

Jeff Johnson | Page 8

Service Manager

Klaben Ford Lincoln of Warren

3853 Youngstown Rd.
Warren, OH 44484

Contact Me
4.7
196 Reviews

330-369-4444 ext 171

Dealership Experience

29 yrs, 9 mos

Industry Experience

29 yrs, 9 mos

4.7

196 Reviews

Write a Review

196 Reviews of Jeff Johnson

February 22, 2022

Dealership Rating
Employee Rating

I see that you charged me more for the service; it was more then i ever paid you in the last 15 years or so that i been going too KLABIN FORD, NOT HAPPY; More

by HERBSOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 22, 2022

Klaben Ford Lincoln of Warren responded

Thank you for your input and your loyalty. We sincerely apologize that recent pricing actions have negatively impacted you and others. We share in your frustration. Escalating costs across the industry have necessitated these difficult decisions. We remain committed to providing the best value for all of our valued customers. Thank you again for your business.

January 25, 2022

Dealership Rating
Employee Rating

Love the service guys and the cashier was awesome!!! clean and friendly environment. Would recommend. More

by DMCDOUGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Burk, Albert Collins , John Renier, Ben Williams

Print
Jan 27, 2022

Klaben Ford Lincoln of Warren responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!

January 10, 2022

Dealership Rating
Employee Rating

Had a problem which was promptly taken care of to my complete satisfaction. Great people. More

by JIMANDBEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Burk, Michael Klaben, Albert Collins , John Renier, Ben Williams, John Repula also gets 5 stars. Terrific salesman and great person as is Mike Klaben.

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Jan 15, 2022

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! Thanks for your business! Take care!

January 04, 2022

Dealership Rating
Employee Rating

Thank you very much. Working great now. Staff is very knowledgeable and friendly. It didn't take very long to replace the part either. More

by tford5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Burk, Albert Collins , John Renier, Ben Williams

Print
Jan 15, 2022

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 15, 2021

Dealership Rating
Employee Rating

The service men are always so nice and helpful. Very customer oriented and friendly. Prompt service, too. More

by J4PAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Burk, Albert Collins , John Renier, Ben Williams

Print
Dec 16, 2021

Klaben Ford Lincoln of Warren responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 09, 2021

Dealership Rating
Employee Rating

I have been dealing with this dealer ship for years. They give me good service on my vehicle. I have brought over five cars from them. I tell everyone about them the nice way they treat their customers. More

by JCSR456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Burk, Nick Papantonakis, Michael Klaben Jr , Bill Basista, John Renier

Print
Dec 09, 2021

Klaben Ford Lincoln of Warren responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Dec 09, 2021

JCSR456 responded

Keep up the good work

November 05, 2021

Dealership Rating
Employee Rating

All the service people are excellent and pretty courteous and would recommend it and truck was nice and clean at pickup More

by parteeguy165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Burk, Albert Collins , John Renier, Ben Williams

Print
Nov 07, 2021

Klaben Ford Lincoln of Warren responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

October 02, 2021

Dealership Rating
Employee Rating

Chuck Potashnik is the best and the service department knows what they are doing and reliable. More

by UMARLOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Burk, Albert Collins , John Renier, Ben Williams, Randy Smith

Print
Oct 04, 2021

Klaben Ford Lincoln of Warren responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 17, 2021

Dealership Rating
Employee Rating

Klaben doubled their price on a oil change, they never informed me of the increase prior to service. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
Sep 17, 2021

Klaben Ford Lincoln of Warren responded

Don, Thank you for taking my call to discuss your situation. I apologize again that we did not make sure you were aware of the $10 incresase in the Works Maintenace Package. As we discussed, the price increase is the result of the multiple oil price increases the market has incurred since January 1. We truly appreciate your business and your long time loyalty. Feel free to contact me personally for any of your service needs moving forward. Thanks again. Jeff Johnson.

September 01, 2021

Dealership Rating
Employee Rating

Always the best customer service ! Went above and beyond to fix my daughters car in a timely manner. Will never go elsewhere for sales or service More

by lstewi72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Renier

Print
Sep 03, 2021

Klaben Ford Lincoln of Warren responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again! Take care!

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