Jeff Kazee

I have a nice experience buying a truck. Jeff Kazee was very helpful and professional and make the process really enjoyable and smooth. The downside part was: When we picked up the tr Jeff Kazee was very helpful and professional and make the process really enjoyable and smooth. The downside part was: When we picked up the truck, we didn't realize until the next day that the dealership had removed the pack of fabric floor mats from the back seat (we know that they were there when we test drive the truck , same truck we bought) and left only the all weather mats in there (which we had paid for). When I noticed, I went to talk to the manager Kyle Walden and have to technically convince him that the mats were there when we test drive the truck, he initially stated that the truck we bought was not coming with fabric mats from the factory, then when I told him we saw the mats on the truck when we drove it he then said that he will have to check the cameras making me feel like I was doing something wrong like I was trying to still something from him. I don’t know exactly what he saw on the tapes because they never show me the footage but he didn’t have another option then write a Due bill and give me the floor mats not before start having a really nasty attitude and make me feel like he was doing me a favor giving me what it was in the truck initially, instead of me receive an apologize and a resolution I start receiving a nasty attitude from who is supposed to be a "Manager” the bigger authority on the dealership at the time. My two recommendations will be if you are interested in buying a vehicle from them is to do a video or take pictures of what’s included with the vehicle and what is inside the vehicle when you test drive it. Second recommendation will be try not to deal with this “Manager” Kyle Walden that doesn’t know how to deal with this type of situations and worst he doesn’t know how to treat a clients with respect. More

by damian.e06 Verified Customer Verified Customer

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The entire experience was effortless! Thanks to all involved! Easily recommended! 5 Stars all around! Thanks to all involved! Easily recommended! 5 Stars all around! More

by cleats.baboon-30 Verified Customer Verified Customer

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The whole experience was wonderful. Jeff was able to buy me out of my lease and get me into a new Truck! I never knew that was a thing, so I’m grateful I had such knowledgeable salesmen Jeff was able to buy me out of my lease and get me into a new Truck! I never knew that was a thing, so I’m grateful I had such knowledgeable salesmen. More

by nathaniel.beneville Verified Customer Verified Customer

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I have bought 3 cars there and been treated well, I would go there first if I need a new car. go there first if I need a new car. More

by neilmcknight72 Verified Customer Verified Customer

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I always trust Toyota, reliable experiance driving habbit. Toyota give us waranty on vehicles. Engine is reliable long lasting. Thanks habbit. Toyota give us waranty on vehicles. Engine is reliable long lasting. Thanks More

by tilak_kafley71 Verified Customer Verified Customer

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They didn’t have the car in stock so no way to test drive one. No deals on the price one. No deals on the price More

by chand4546 Verified Customer Verified Customer

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Very helpful but sometimes takes while getting hold or get back answers. They are honest and truthful get back answers. They are honest and truthful More

by qordheer Verified Customer Verified Customer

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Great experience at Toyota Direct. They made my trade in and purchase extremely easy. Would recommend to anyone! They made my trade in and purchase extremely easy. Would recommend to anyone! More

by hausmann.jake Verified Customer Verified Customer

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Awasome and fantastic and the best keep it up and help your customers to have brand new cars your customers to have brand new cars More

by gahizifabien Verified Customer Verified Customer

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The salesman Jeff was most helpful in finding us a new RAV4 unlike Germain Toyota who is still waiting on the vehicle we ordered in March. The Finance Department (Jon) made us feel at home and was very qu RAV4 unlike Germain Toyota who is still waiting on the vehicle we ordered in March. The Finance Department (Jon) made us feel at home and was very quick in get the financing done. More

by crshop Verified Customer Verified Customer

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