Jeff Mariner | Page 2
Business Manager (Used)
Berger Chevrolet, Inc
2525 28th St SE
Grand Rapids, MI 49512
40 Reviews
Write a Review40 Reviews of Jeff Mariner
September 25, 2018
Dishonest/Rude Finance Manager Walked into the dealership unsure of what vehicle we wanted but Duane Woodwyk was patient and super helpful on getting us into the vehicle that best s Walked into the dealership unsure of what vehicle we wanted but Duane Woodwyk was patient and super helpful on getting us into the vehicle that best suited our needs as a family, and wasn't pushy. Besides some minor flaws such as the center console USB & cigarette lighter not working & a headlight out, we are very happy with the vehicle we chose. Meeting with the finance manager is where our visit took a turn. Jeff Mariner was completely rude and dishonest. First of all, he shook my husband's hand and ignored me, when we are both equally customers. Then he tried selling us (the most expensive) warranty package which I told him we didn't need, to his reply of "ok we'll just go with this one then." Signing us up for GAP insurance when we were never even given an option. He just "assumed" we wanted it, making it seem like we had no choice. I confronted him and said we didn't want GAP insurance and told him his approach was very sneaky, which turned into an argument and him raising his voice and cutting me off as I was talking. Had my husband and I not been limited on time searching for a vehicle, we would've walked out right then. Upon completion of the sale, he once again shook my husband's hand never even looking over at me, as If I didn't exist. Extremely disappointed and disgusted with Jeff Mariner, the most disrespectful finance manager I've ever dealt with. More
Other Employees Tagged: Duane Woodwyk
September 10, 2018
There’s a reason they are the best! Great prices, great options, very friendly and knowledgeable dealers. Makes car buying a breeze. Would definitely recommend James Thurkettle. to all m Great prices, great options, very friendly and knowledgeable dealers. Makes car buying a breeze. Would definitely recommend James Thurkettle. to all my friends and family. More
Other Employees Tagged: James Thurkettle
August 30, 2018
In a Pinch My engine blew, and Berger was the only place that gave me money for my car worth trading in. I needed a car that day, and I never felt scammed or pus My engine blew, and Berger was the only place that gave me money for my car worth trading in. I needed a car that day, and I never felt scammed or pushed into a vehicle. I found a nice pre-owned vehicle and was out the door in a couple hours. Great Experience! More
Other Employees Tagged: Duane Woodwyk
August 28, 2018
Great group of guys Jason was great. He set aside vehicles he thought we would like. He was friendly and not pushy! Definitely recommend him to anyone I know looking to b Jason was great. He set aside vehicles he thought we would like. He was friendly and not pushy! Definitely recommend him to anyone I know looking to buy More
Other Employees Tagged: Jason Buchanan
August 20, 2018
Awesome I am giving a 5 star because the whole team did an awesome job in getting us into a brand new vehicle I would recommend to everyone I am giving a 5 star because the whole team did an awesome job in getting us into a brand new vehicle I would recommend to everyone More
Other Employees Tagged: Brian Hayes, Sancho Valdez
July 28, 2018
Now you're pissing me off So I asked you to take me off your email list and I got a confirmed email saying that it was done (since you know that this is the wrong "Brittany Hol So I asked you to take me off your email list and I got a confirmed email saying that it was done (since you know that this is the wrong "Brittany Holm" and I get flooded with your emails on a daily basis). What turns up in my inbox two days later? Another xxxxing email from you bozos. "Brittany Angel Holme" put down the wrong email. Erase it from her file. This is getting really old. Thanks for listening, lying, and doing you're own thing. I guess from now on, I will just sabatoge her future appointments. -Brittany Holm More
Other Employees Tagged: Cathy Hubbard, Nick Butler , Mariah Alles, Jason Buchanan, Richard Carten, Hugh Collins, Brian Hayes, Greg Naki
July 24, 2018
Awesome Went to convert a lease to a buy, gave the salesman the info he needed, I returned the next day and signed the paperwork. Great job to Jeremy and Jeff Went to convert a lease to a buy, gave the salesman the info he needed, I returned the next day and signed the paperwork. Great job to Jeremy and Jeff. More
Other Employees Tagged: Jeremy Hosey, Jeremy Rhoton
July 23, 2018
TERRIBLE Berger told me my engine was blown and offered me $500-$1000 for my vehicle.. Engine is not blown, got second opinion. Another dealer offered me 10,00 Berger told me my engine was blown and offered me $500-$1000 for my vehicle.. Engine is not blown, got second opinion. Another dealer offered me 10,000...... Never returning again. My truck drives fine after a tune up. They only want your money and their prices for parts and labor are ridiculous! More
Other Employees Tagged: Darin Baas
July 17, 2018
Good service Very good service. Everyone was nice and helpful. I really enjoyed bring my car in to jave service done. Quick and fast and on your way. Very good service. Everyone was nice and helpful. I really enjoyed bring my car in to jave service done. Quick and fast and on your way. More
Other Employees Tagged: Mariah Alles, Adam Havens
June 24, 2018
Awesome Service I was in a car accident which totaled my car so I was looking to buy a new one. Duane was very helpful in letting me test drive what I thought I wante I was in a car accident which totaled my car so I was looking to buy a new one. Duane was very helpful in letting me test drive what I thought I wanted. However the first car I drove ended up being the car I took home. I couldn’t have asked for a better car with better features. I appreciate all the time and effort everyone put into helping me pick out an investment in my future. More
Other Employees Tagged: Duane Woodwyk