Jeff Raines | Page 5

The salesman was nearby and ready to help, but no pressure. He provided helpful answers as needed while we explored options. Transaction was smooth and efficient. Great car buying experience. pressure. He provided helpful answers as needed while we explored options. Transaction was smooth and efficient. Great car buying experience. More

by MPOKES4 Verified Customer Verified Customer

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Scott is always helpful and is very knowledgeable. Never lets me down and keeps me informed. Never lets me down and keeps me informed. More

by BRIANGUFFEE Verified Customer Verified Customer

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Very informative, but not too pushy. Allowed us to take our time and make the decision that was best for us. Allowed us to take our time and make the decision that was best for us. More

by User 1 Verified Customer Verified Customer

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The experience as a whole was great. The place was clean and looking professional. The only complaint (and it is not really a complaint at all, just slightly annoying), was the time it t The place was clean and looking professional. The only complaint (and it is not really a complaint at all, just slightly annoying), was the time it took to get the papers signed and get home. It took about 3 1/2 hours to get out. I had no trade-in, and good credit. I have been to dealerships and been out the door in about an hour. If I could make any suggestions, it would be to try and expedite the paperwork side of the transaction. I would highly recommend Shottenkirk for your car-shopping. More

by RG Verified Customer Verified Customer

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Very friendly and helpful staff! Tim was very helpful and a pleasure to work with! Tim was very helpful and a pleasure to work with! More

by BRADLEY.WHISNER Verified Customer Verified Customer

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I am very pleased with Shottenkirk and have been a Honda customer for several years. Always receiving the very best of treatment. Scott Rocket is AWESOME !!! NOTHING BUT HONDAS FOR ME AND MY FAMILY. THANK customer for several years. Always receiving the very best of treatment. Scott Rocket is AWESOME !!! NOTHING BUT HONDAS FOR ME AND MY FAMILY. THANK YOU. More

by JUDYEHUGHES Verified Customer Verified Customer

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The car buying process was pretty easy and they had me out of there in less than three hours. Was a fair and pleasant experience. out of there in less than three hours. Was a fair and pleasant experience. More

by WILL.GAMBLE Verified Customer Verified Customer

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Very good service. Did not feel overly pressured to make a purchase and the salesman was very knowledgeable on even minute details of the vehicle. They bent over backw Did not feel overly pressured to make a purchase and the salesman was very knowledgeable on even minute details of the vehicle. They bent over backwards to make us feel comfortable with the transaction. More

by JASONEDUNHAM Verified Customer Verified Customer

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Excellent customer service experience, very knowledgeable about the industry standards and product standards, the total process was preform in a timely manner. knowledgeable about the industry standards and product standards, the total process was preform in a timely manner. More

by ALSTONCA Verified Customer Verified Customer

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I worked with Jefferson in sales and he was great to work with. He was laid back, funny, and just a genuine guy. I would recommend him to anyone when they are looking to buy a car. The only issue I had was w with. He was laid back, funny, and just a genuine guy. I would recommend him to anyone when they are looking to buy a car. The only issue I had was with Rick from the Finance Team. He was nice but really lacking communication. I emailed him 4 times and called twice, and he never replied so I had to get Jefferson involved. Not ideal. I’m just glad I had Jefferson because otherwise I am not sure how else I could have gotten an answer. More

by SYDNEYC417 Verified Customer Verified Customer

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