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Jeff Rosen
Jeff Rosen | Page 7
Sales Manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
180 Reviews
180 Reviews
Write a ReviewDealership Experience
25 yrs, 1 mo
Industry Experience
41 yrs, 4 mos
180 Reviews of Jeff Rosen
April 19, 2023
Thank you for providing Excellent Customer Service, and thank you for allowing my Warranty to cover the Radiator repair. This is the best way I can feel good about my automobile, because I trust you s thank you for allowing my Warranty to cover the Radiator repair. This is the best way I can feel good about my automobile, because I trust you service. Please Enjoy, and thank you for being there for my automobile! More
by CBUTTON1
Verified CustomerOther Employees Tagged: Sterling Daniels, David Dirito, Kevin Hubert, Shannon Sousa, Marina Felix, Sean Thomas, friendemic friendemic , Tim Luong, Kyle Ritola
April 18, 2023
Great experience! My husband and I were greeted by Gus immediately upon walking in and he did everything he could to help make our purchase a smooth process. His manag My husband and I were greeted by Gus immediately upon walking in and he did everything he could to help make our purchase a smooth process. His manager Jeff was also very helpful during our purchasing experience. When it came to signing the documents, Erin was very accommodating and made sure to explain everything in great detail and was able to answer any questions regarding the documents. Thank you for making it a great experience! More
by dmjleo885
Other Employees Tagged: Augusto”Gus The Bus” Davila, Erin Scordelis Scripillit
April 17, 2023
Very welcoming and friendly. Gus was able to answer all our questions, which helped make our lease buy out a smooth transition. My husband and I will continue to do our business Gus was able to answer all our questions, which helped make our lease buy out a smooth transition. My husband and I will continue to do our business with Dirito Brothers Volkswagen of Walnut Creek. More
by dmjleo885
Other Employees Tagged: Augusto”Gus The Bus” Davila, Erin Scordelis Scripillit
March 22, 2023
My wife and I always enjoy shopping for a car at Dirito Brothers! No pressure sales with our complete satisfactory in mind. Jeff and Gus are the best! Brothers! No pressure sales with our complete satisfactory in mind. Jeff and Gus are the best! More
by JFBOTTARO
Other Employees Tagged: Augusto”Gus The Bus” Davila
March 16, 2023
Employees are personable and considerate. Nice that the dealership is family owned. Kevin Did a good job getting my Jetta repaired. Nice that the dealership is family owned. Kevin Did a good job getting my Jetta repaired. More
by RPALTENGHI
Other Employees Tagged: Kevin Hubert, Erin Scordelis Scripillit
March 14, 2023
Would have been five stars if the car was fully updated on the service like they purported it to be . I thought they said it was a CPO. on the service like they purported it to be . I thought they said it was a CPO. More
by ORTEZCAT
Other Employees Tagged: Shannon Sousa , Jim Cord
December 03, 2022
Very nice people to deal with. All three interactions with your staff were pleasant and professional. I wish all my car buying experiences were as good All three interactions with your staff were pleasant and professional. I wish all my car buying experiences were as good More
by mdbws
Other Employees Tagged: Erin Scordelis Scripillit
November 17, 2022
Made deal in 10 minutes over the phone with John. Very gracious and unbelievable offer. Less than an hour in show room to sign papers and leave with new car. Very gracious and unbelievable offer. Less than an hour in show room to sign papers and leave with new car. More
by DBERTHEAU
Other Employees Tagged: John Benitez, Erin Scordelis Scripillit
August 29, 2022
Gus was a great help to us when we traded in our old VW and selected a pre-owned vehicle. Very patient as we drove many cars, several times each, and he worked to help us get a great value on our trade in. and selected a pre-owned vehicle. Very patient as we drove many cars, several times each, and he worked to help us get a great value on our trade in. Thanks Gus! More
by BMac
Other Employees Tagged: Augusto”Gus The Bus” Davila
August 29, 2022
would not recommend this VW dealership. After purchasing, one vehicle a few days ago, I was left with a fairly good experience which lead me to go back and refer a family member to purchase After purchasing, one vehicle a few days ago, I was left with a fairly good experience which lead me to go back and refer a family member to purchase their future car there as well. I regret doing that very much. After viewing a few cars, nothing really caught our eye as we had our mind set on an EV vehicle. I told the sales rep Anika if you get any in stock, I will buy it. Shortly after leaving the dealership, the sales rep called me back and said we got one cancellation for EV car is available WITHOUT ANY MARKUP. I was on my way to an important client meeting that I ended up cancelling to come back to the dealership. Upon arriving back to the dealership, I was greeted by the sales manager. The manager Jeff Ross told me that the vehicle I came back for is available but for a $5000 markup after the sales rep specifically told me that there would be no markup. He proceeded with also telling me that if I didn’t want to buy it now with the mark, that he had someone ready to purchase it for the markup price now as well. This way of handling business left me with a very bitter taste in my mouth and the way the sales manager Jeff engaged with me as if I was a child was incredibly unprofessional.He also treated Anika very poorly as well,When you propose something, keep your word otherwise trust will be lost. I have lost all trust in this sales manager and his team. Please be very careful in dealing with this dealership. More
by Numi.hashim
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