Jeff Sherwood
Jeff Sherwood at Lokey Nissan

Jeff Sherwood | Page 10

Collision Center Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

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4.4
212 Reviews
4.4

212 Reviews

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212 Reviews of Jeff Sherwood

October 29, 2021

Dealership Rating
Employee Rating

Tire not taken off and inspected when told it had a slow leak. Was sent home with continued slow leak. Oil was changed, and grease hand prints left all over my car including the inside white interior. There More

by TERESAGIBSON16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Wade Morris

Nov 14, 2021

Lokey Nissan responded

We strive for excellence, and are disappointed to hear that you received anything less. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 27, 2021

Dealership Rating
Employee Rating

Good- but still waiting for the final detail work from the body shop. Please call me to set up a time More

by michael.j.burnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 21, 2021

Dealership Rating
Employee Rating

If this is an automated survey you clearly didn’t care about my concerns when addressed multiple times directly so this is just fluff on you sending this. More

by jerseygirlnav
Recommend Dealer
No
Nov 06, 2021

Lokey Nissan responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 16, 2021

Dealership Rating
Employee Rating

I couldn’t be more pleased with the repair work done to my vehicle. Great service and always responsive. Thanks. More

by Smirptg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2021

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 15, 2021

Dealership Rating
Employee Rating

Great service great people I am servicing my three Nissans for over 10 years and will continue Thank you More

by olegi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2021

Lokey Nissan responded

Thank you for your kind words and this wonderful review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 13, 2021

Dealership Rating
Employee Rating

Courteous Friendly Perceptive HelpfulAttentive Courteous Friendly Perceptive Helpful Attentive Understanding Efficient Agreeable Pleasing Pleasant Prompt Sincere Tolerant Clean Professional More

by ml4142
Recommend Dealer
No
Oct 30, 2021

Lokey Nissan responded

We strive for 100% satisfaction, and we regret to find out that this was not the case. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 02, 2021

Dealership Rating
Employee Rating

Lack of communication, no transparency. They repaired the external damage only and ignored the internal damage caused by the accident. More

by Gwendy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cindy - Front Desk

Oct 19, 2021

Lokey Nissan responded

We're disappointed to hear of the negative experience you had at our location. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 30, 2021

Dealership Rating
Employee Rating

I am very pleased with the service I received. The shop kept me updated throughout the process. Thanks Jeff Sherwood, Cindy and everyone at Lockey Collision Center! I greatly appreciate it. My vehicle More

by MsFranky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Condy

Sep 30, 2021

MsFranky responded

Thanks Jeff Sherwood, Cindy and everyone at Lockey Collision Center! I greatly appreciate your service, my vehicle looks great. Good job!

September 24, 2021

Dealership Rating
Employee Rating

Lokey has treated me well for about 12 years now, and I will be staying with them for as long as I live in the Tampa Bay Area. More

by dnafla1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Chuck Schnitker, Kevin Massey, John Albono , Wade Morris, Lucas

Sep 25, 2021

Lokey Nissan responded

Thank you so much for your positive comments about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 22, 2021

Dealership Rating
Employee Rating

Great professional but friendly service personnel. Very knowledgeable about what needs to be done and does the appropriate job. More

by nanak2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Albono

Sep 25, 2021

Lokey Nissan responded

Thank you for the high star rating! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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