Jeff Williams | Page 16

Caleb did an excellent job working to get the vehicle we requested. This included calling other dealerships until he had found the exact color we wanted. Caleb always was available to answer questions. H requested. This included calling other dealerships until he had found the exact color we wanted. Caleb always was available to answer questions. He went out of his way to make sure that we were pleased every time we called or stopped in. More

Report | Print

When I came to pick up my car, nate on phone,so I was going to wait for him. Another employee walked by and said: are you here for pickup? then just go to the cashier. I told the cashier I had not gotten going to wait for him. Another employee walked by and said: are you here for pickup? then just go to the cashier. I told the cashier I had not gotten a report on my car(which usually happens even with an oil change). The Cashier had to wait for Nate to get off the phone. Nate brought the service summary and ticket, handed to me, said thanks and turned to walk away. I had to ask what exactly was done & what they found. He then was very hurried and distracted, and very quickly ran through the summary. It was the first time I had to ask what was done and what was found in all the years I have been coming to Williamsons. I spent almost $350 for the 75,000 mile check, my car was at your facility all day...I think I should have been greeted with a smile and give a through explanation of what was done to my car and what was found. I left feeling less them positive, and it was the first time in 20+ years that I left disappointed. More

Report | Print

The service advisor, Dave, was very helpful and set my expectations properly when he let me know the amount of time it would take to complete the service provided. I truly appreciated Dave's customer ser expectations properly when he let me know the amount of time it would take to complete the service provided. I truly appreciated Dave's customer service and willingness to go the extra mile. Part of the service provided during this visit was to install a fog light kit I ordered through the Williamson Parts department. Unfortunately the parts department was not as through as I would like, they did not order the correct switch for the fog light kit and I needed to return the next day in order to have the correct switch installed. Dave had the switch installed in less than 5 minutes as he promised the day before, so please commend Dave for his fine customer service skills. More

Report | Print

Simple oil change an tire rotate. First time in service dept and everyone was very helpful. This oil change was free and tire rotate $21.00. Cashier let me know what the oild change would cost next time wi dept and everyone was very helpful. This oil change was free and tire rotate $21.00. Cashier let me know what the oild change would cost next time without my even asking. That is helpful. More

Report | Print

Walter - Aug 18, 2011 - Had a recent service on my 2010 Honda Accord Coupe. Would not take my car anywhere else, they are always friendly, professional and thorough. You know it's done correctly at Willi Honda Accord Coupe. Would not take my car anywhere else, they are always friendly, professional and thorough. You know it's done correctly at Williamson. More

Report | Print

I have found Williamsons to be honest, very reliable, fast, and accurate work I & and my whole family can trust them. That is more than I can say for most car dealers. fast, and accurate work I & and my whole family can trust them. That is more than I can say for most car dealers. More

Report | Print

The VERY best service in Lincoln (maybe the universe)! I wouldn't go any place else!! They are knowledgeable, reasonable and most of all - - HONEST!!! wouldn't go any place else!! They are knowledgeable, reasonable and most of all - - HONEST!!! More

Report | Print

I was in Fri and Mon, so don't know which this is for. Both times went well. Monday they were about 10 minuts late having vehicle ready. Staff was friendly and helpful. Friday I waited for vehicle and Both times went well. Monday they were about 10 minuts late having vehicle ready. Staff was friendly and helpful. Friday I waited for vehicle and it took less than half hour. More

Report | Print

I received friendly service, the prices were reasonable, I wanted work done through dealership for warranty purposes in case something questionable came up later on. I wanted work done through dealership for warranty purposes in case something questionable came up later on. More

Report | Print

Having bought my car from my dealership I would assume that a tire rotation would be free but, no it costs $21.00 + tax. I was disappointed about this espescially that places like jiffy lube would do this that a tire rotation would be free but, no it costs $21.00 + tax. I was disappointed about this espescially that places like jiffy lube would do this for free! I was also not sure if balancing was performed after the tire rotation. More

Report | Print