Jeffery Hirtler | Page 22

Having been a Customer in Princeton since 1983, I was truly disappointed. It's not what is used to be. Where to begin, it used to much friendlier, more courteous and professional. The Service took a bit truly disappointed. It's not what is used to be. Where to begin, it used to much friendlier, more courteous and professional. The Service took a bit longer than expected, it happens, but the appropriate communication was lacking. That was probably the result of the fact that there was only one Service adviser, as only one Associate at the Desk. That is frankly for a Saturday not acceptable. My next scheduled Service will be hopefully better. More

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I would highly suggest that anyone considering purchasing a vehicle at Mercedes-Benz of Princeton seek out Arno Orsini. He has facilitated many purchases for my extended family over the years and has been e a vehicle at Mercedes-Benz of Princeton seek out Arno Orsini. He has facilitated many purchases for my extended family over the years and has been extraordinarily helpful. He recently helped me purchase my father's GLE 450 as it was coming off of its lease. He went above and beyond to get the deal done in a timely manner. I had a very pleasant experience with the service department as well. This is a dealership that understands the importance and value of customer service. More

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Mercedes benz of Princeton team is the absolute best of the best. They deserve the praise for always exceeding expectations the best. They deserve the praise for always exceeding expectations More

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I was treated kindly and professionally. Jeff is an excellent communicator. Convenient to my home. Jeff is an excellent communicator. Convenient to my home. More

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i WAS getting new Tire and set up appointment after my tires were done. I told Customer service that My tire appointment is 10.00 so make appointment after 11.00 but she did at 8.00 When I reach there the tires were done. I told Customer service that My tire appointment is 10.00 so make appointment after 11.00 but she did at 8.00 When I reach there they said you are late and I explain for the issue . To do allignement I have wait there for 3 and half hrs. that is not correct. I ask Manager three time he said it will done but not . Then I called his manager to complaint That is correct if I have appointment I have to wait for 4 hrs. More

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They provided loaner car. Service completed on time and called me that car is ready. Service completed on time and called me that car is ready. More

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Excellent Customer Service, Very knowledgeable employees about the models. I highly recommend others. Thank You about the models. I highly recommend others. Thank You More

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Princeton mercedes is a great place with great people who know customer service and how to treat people. Specifically I was impressed with Richard and his ability to handle the technical problem with the car know customer service and how to treat people. Specifically I was impressed with Richard and his ability to handle the technical problem with the car that I was having regarding remote locking and turning the engine on. A big thank you! More

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They repaired my car without a problem and very quickly. I was happy with the service. I was happy with the service. More

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I was satisfied with the service and the loner vehicle that I used while mine was serviced. that I used while mine was serviced. More

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