Jeffrey Henry
Jeffrey Henry at Route 18 Chrysler Jeep Dodge Ram
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Jeffrey Henry | Page 2

Service Advisor

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

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4.0
251 Reviews
4.0

251 Reviews

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251 Reviews of Jeffrey Henry

May 15, 2023

Dealership Rating
Employee Rating

When I purchased my jeep wrangler from Salesman Glenn Hedges he told me that the service department will give you Exceptional service I really thought he was just saying that because he works there. But More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenn Hedges, Kevin Mullan

May 16, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team members were able to assist you throughout your visit. We hope to see you again!

March 27, 2023

Dealership Rating
Employee Rating

Worst experience I have ever had at a dealer . From lack of communication to straight lies. And even the service manger telling me No survey is better then a bad one. More

by Metsrule327@gmail.com
Recommend Dealer
No

Other Employees Tagged: Chris Lardieri, Alicia Alonso, Riverside Partners , Kevin Mullan, Jorge Perez , Michael Nabinger, Christopher Toth

Mar 27, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for reaching out, I apologize about your experience. At a moment of your convenience, please give me a call to discuss this further. Christopher Lardieri Service and Parts Director Route 18 CDJR 732-387-2601

March 20, 2023

Dealership Rating
Employee Rating

Had a number of things completed today on our Hellcat and the dealership/service we received was excellent. Very happy with the work and the time taken to complete it. More

by meyercrjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Mazza , Christopher Toth

Mar 21, 2023

Route 18 Chrysler Jeep Dodge Ram responded

We're very glad to hear that you were pleased with your service visit and everything was completed in a timely manner - thanks!

September 04, 2022

Dealership Rating
Employee Rating

We bought a new 2022 Durango and a used suv the same day from Brytt and it was honestly the best experience we ever had with a dealership. Buying a new car is never easy especially with test drives of multi More

by Jriggs2137
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryt Gandarinho

Sep 04, 2022

Route 18 Chrysler Jeep Dodge Ram responded

It's really great to hear that Brytt was so helpful and you're pleased with everything. Thanks for sharing your kind remarks and we'll look forward to helping you with any future needs.

September 01, 2022

Dealership Rating
Employee Rating

Great Service Dept, five stars. Jeffrey in service the best and Chris the manager top in his field. The only reason I go to this dealership is for service. The Sales Dept sinks and More

by Vdelio650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 01, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your experience! We are so glad our team was so helpful!

Sep 01, 2022

Vdelio650 responded

Great Service Department, your Sales Dept needs to be brough up to speed! I had a bad experience with your Sales Dept over buying a new 2022 Jeep Wagoner you lost the sale, and I am going to a new dealership to purchase the Wagoner. I been a customer since 2010 and purchased 8 vehicles at your Dealership and now you lost me because of your Sales Dept.

Sep 06, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for bringing this to our attention. I know we have worked together in the past multiple times and hope that you will still consider us in the future for other vehicles. Please give me a call if you would like to discuss this situation further. Kind regards, - Javier Columbie, General Manager (732) 387-2600 ext. 2253

Sep 06, 2022

Vdelio650 responded

You lost me!

August 31, 2022

Dealership Rating
Employee Rating

Jeff Henry is an exceptional asset to Rute 18 Auto. He is always very helpful and kind when I have a problem or when I just need my van serviced, he knows his stuff! I had to bring my van in to have More

by Pietrina Drager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Toth

Aug 31, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for telling us that Jeff Henry was so helpful, as well as kind. It's great to know that he made sure your van was fixed properly and you received a loaner car and updates as well. Thanks so much for your great feedback for Jeff and for our service team at Route 18 Chrysler Jeep Dodge!

Aug 31, 2022

Pietrina Drager responded

I'm happy to help good people get noticed..

August 25, 2022

Dealership Rating
Employee Rating

Originally went in for a serious mechanical issue with a previous vehicle I owned. I was terribly frustrated abs Jeff in service was super helpful and after a couple of brief conversations he hooked me up More

by cresieml
Recommend Dealer
Yes

Other Employees Tagged: Sophia Saracino, Bryt Gandarinho , Javier Columbie

Aug 26, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback. It's great to know that Jeff in our service department was super helpful, and Bryt was able to help you with a deal on a pre-used vehicle, and you're pleased. We appreciate your comments and please let us know if we can do anything else to assist you.

August 25, 2022

Dealership Rating
Employee Rating

Stay away they play games. If your buying a new car, then your fine. If your buying used. They will rip you off and lie about anything that would make a sale. More

by kamran.syed15
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 25, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Javier Columbie General Manager (732) 387-2600 ext. 2253

Aug 25, 2022

kamran.syed15 responded

I tried but had no luck! Service techs and dept is the worst.

July 28, 2022

Dealership Rating
Employee Rating

Excellent customer service! Jeff is super friendly and helpful. Minimum wait time. I left very pleased with my service results. More

by kaitlyn.larsen91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 28, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for sharing your experience!

March 05, 2022

Dealership Rating
Employee Rating

I had an excellent experience today 3/4/2022 with Jeffrey henry. When I dropped off my Track he was kind and offered to have a car to take me home and bring me back when my track was ready. When I got there More

by Ahmed Samak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 06, 2022

Route 18 Chrysler Jeep Dodge Ram responded

We're glad to hear that Jeffrey was so helpful and you're pleased with everything. Thanks for your kind remarks and we'll look forward to helping you again with any future needs.

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