Jeffrey Henry
Jeffrey Henry at Route 18 Chrysler Jeep Dodge Ram

Jeffrey Henry | Page 2

Service Advisor

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

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4.3
265 Reviews
4.3

265 Reviews

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265 Reviews of Jeffrey Henry

May 30, 2025

Dealership Rating
Employee Rating

Very courteous and respectful. No hassle dealership. Got a great deal and some unexpected extras. No hidden unwanted extras. More

by wackosiren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 10, 2025

Dealership Rating
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Easy to get to -very clean - staff is superb! Service is great - sales is terrific- More

by seadolphin34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your positive feedback and 5-star review! We're thrilled to hear that you had a great experience with our team and enjoyed the service and cleanliness. We appreciate your kind words and look forward to seeing you again soon!

February 06, 2025

Dealership Rating
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I made an appointment to have some issues repaired that I was having with my 2019 Dodge Durango GT . Once it was dropped off ,Jeff the shop manager kept me updated with any and all neccessary information th More

by Dgaines673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for sharing your feedback. We really appreciate your recommendation and are glad to know you had a positive experience. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!

October 10, 2024

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Employee Rating

The dealership is fantastic. Everyone involved was really helpful and quick. I would highly recommend them More

by pvaccari1593
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2024

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the fantastic review! We're so glad to hear that our team was helpful and quick in assisting you. Your recommendation means a lot to us, and we appreciate your support. We look forward to serving you again in the future!

April 17, 2024

Dealership Rating
Employee Rating

I bought my Jeep from this establishment, the salesperson, Jason, was very nice, not pushy, very professional and went out of his way to help. The service department I am not too happy with them More

by Slim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Lomelino, Kevin Mullan, Jorge Perez , Michael Nabinger, Christian C. needs customer service skills

Apr 17, 2024

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share this experience. We apologize for the negative service experience that you have encountered and would like to discuss this matter further. Please give me a call at your earliest convenience. I look forward to hearing back. Thanks, Christopher Lardieri Service and Parts Director Route 18 CDJR 732-387-2601

January 22, 2024

Dealership Rating
Employee Rating

Power steering pump failed on My 2012 Chrysler 300c, had it towed to a licensed Chrysler dealer (noted dealership). Received call for pick-up after repair. I never left lot when I noticed a whining sound wa More

by dinolocacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Lardieri , Alicia Alonso, Michael Nabinger

Jan 23, 2024

Route 18 Chrysler Jeep Dodge Ram responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at 732-314-7397 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

December 11, 2023

Dealership Rating
Employee Rating

Absolutely A1 service, I also recommend their sales staff , Truly felt that my business mattered , I have purchased a vehicle from them , and I have another vehicle purchased elsewhere I also service there . More

by Ed Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike A., Kevin Mullan , Michael Nabinger

Dec 12, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your comments about our sales team as well.

December 05, 2023

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Employee Rating

Great service because of the polite, courteous, professional employees that work there. I'm very happy that I purchased my Jeep Renegade there. I've never had to wait for service (even without an a More

by maryaclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Lardieri, Kevin Mullan, Jorge Perez , Michael Nabinger, Christopher Toth

Dec 06, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

November 01, 2023

Dealership Rating
Employee Rating

Very pleased with my car's service. The staff was very nice and attentive and set me up with a courtesy car while I waited for my car to be done. Thank you for keeping such a great staf More

by mamopuca622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Lardieri, Kevin Mullan , Michael Nabinger, Christopher Toth

Nov 01, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for sharing your experience!

September 21, 2023

Dealership Rating
Employee Rating

Worst car service you can ever get. They cut you off without listening to your car issue. Never get it fixed properly and they just give you an attitude all the times. More

by mikeblitz001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Lardieri, Kevin Mullan

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