Jeffrey Krasner
Jeffrey Krasner at Herb Chambers Toyota of Auburn

Jeffrey Krasner | Page 7

Service Director

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

4.8
138 Reviews
4.8

138 Reviews

Write a Review

138 Reviews of Jeffrey Krasner

September 27, 2022

Dealership Rating
Employee Rating

Professional, communicative, friendly! It was great service at this dealership! I would highly recommend! Herb Chambers Toyota of Auburn! Alex was great to work with! More

by Kborraccino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bortolussi, Alex Montes

Sep 29, 2022

Herb Chambers Toyota of Auburn responded

Alex really is a great person to work with, and we're glad you got the opportunity to do so! Thank you for taking the time to leave Herb Chambers Toyota of Auburn this awesome five-star review!

September 07, 2022

Dealership Rating
Employee Rating

Herb Chambers of Auburn has always treated me very fairly and respectfully. I've dealt with salesmen, service dept. and service manager and have been extremely pleased with everyone. I would highly recomme More

by atkocius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Herb Chambers Toyota of Auburn responded

Thanks for the five stars! We're honored to hear that your visit with us here at Herb Chambers Toyota of Auburn was such a positive one. We hope to see you back!

July 29, 2022

Dealership Rating
Employee Rating

The service takes too long and way over priced. The service manager is a real a**. The advisors are generally helpful but the manager brings the entire dealership down. More

by Alex D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alyssa Moran, Dat (Brian) Le

Aug 01, 2022

Herb Chambers Toyota of Auburn responded

Thank you for reaching out, Alex. I appreciate you taking the time to share this feedback and will make sure it gets addressed with the appropriate members of our team. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

July 14, 2022

Dealership Rating
Employee Rating

Cam did not handle my issue. I had to go to his boss to get help. He didn’t return my phone calls. He left me hanging for 6 weeks More

by None
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Cameron Irvine

Jul 20, 2022

Herb Chambers Toyota of Auburn responded

We regret that you weren't satisfied with your car and appreciate you leaving us this honest feedback. We encourage you to reach out if you have any additional feedback to share with us so we can help improve your experience. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

June 04, 2022

Dealership Rating
Employee Rating

Service replaced caliper that ended up being faulty. Brought it back and they claim caliper is working fine, however it is not. I asked repeatedly for them to explain to me their logic in determining More

by Bassett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alyssa Moran, Dat (Brian) Le

Jun 08, 2022

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this feedback. I'm sorry to hear you're not satisfied with the service provided by our team and will make sure the situation gets looked into in greater detail. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

June 01, 2022

Dealership Rating
Employee Rating

I always have a good service experience. The staff is friendly and courteous. I am a long time customer. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach , Marque Hoenig

Jun 02, 2022

Herb Chambers Toyota of Auburn responded

Thank you for your continued support of the Herb Chambers Toyota of Auburn team, Jim! We appreciate you and look forward to your next visit!

May 26, 2022

Dealership Rating
Employee Rating

Awesome people to work with. Always been satisfied with the work. Would recommend this dealer to anyone More

by dotpugliese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine

May 26, 2022

Herb Chambers Toyota of Auburn responded

Hi, thank you for the five-star review. We're happy to hear that your experience here at Herb Chambers Toyota of Auburn was a positive one. We hope to see you here at Herb Chambers Toyota of Auburn again!

May 06, 2022

Dealership Rating
Employee Rating

The service was good, on time with my appointment and very friendly personnel who waited onme More

by allisonema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine

May 06, 2022

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful review! It was a pleasure having you visit us here at Herb Chambers Toyota of Auburn and we hope to see you again next time!

April 19, 2022

Dealership Rating
Employee Rating

Good place to buy a car Nice people They know how to talk to customers More

by Tdouglas42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine

Apr 19, 2022

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your review! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

March 29, 2022

Dealership Rating
Employee Rating

Never have to wait long for scheduled maintenance. Sales and service are both fast, efficient and fair . More

by Jfuller0529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Horne, Lauren Roche, Alyssa Moran, James Banach, Dat (Brian) Le , Jilian Fuller, Cameron Irvine, Hannah Louis

Mar 30, 2022

Herb Chambers Toyota of Auburn responded

We're happy you're satisfied with your experience! Thank you for choosing Herb Chambers Toyota of Auburn for your automotive needs!

...
7
...

Dealership Inventory (182 Vehicles)

used 2021 Acura ILX car, priced at $23,998
2021 Acura ILX
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2024 Alfa Romeo Stelvio car, priced at $34,998
2024 Alfa Romeo Stelvio
used
Alfa Rosso exterior
Automatic
All-Wheel Drive
used 2021 Chevrolet Equinox car, priced at $21,998
2021 Chevrolet Equinox
used
Nightfall Gray Metallic exterior
Automatic
All-Wheel Drive
used 2020 Chevrolet Silverado 1500 car, priced at $35,998
2020 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
4x4
used 2025 Honda Accord Hybrid car, priced at $32,998
2025 Honda Accord Hybrid
used
Crystal Black Pearl exterior
CVT
Front-Wheel Drive
used 2016 Honda Accord Sedan car, priced at $17,998
2016 Honda Accord Sedan
used
Obsidian Blue Pearl exterior
CVT
Front-wheel Drive