Jennifer Glidewell | Page 12

Jennifer at Hartford Toyota was able to help my wife and I search for, locate, and put a downpayment on the vehicle we wanted all before we even stepped foot in the dealership. Great service considering th I search for, locate, and put a downpayment on the vehicle we wanted all before we even stepped foot in the dealership. Great service considering the pandemic and the lack of inventory caused by it! More

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It was love at first sight when I saw my 2021 4Runner! Jennifer was wonderful to deal with. Her communication skills were top notch and she was so quick to respond to all of my questions and concerns. Jennifer was wonderful to deal with. Her communication skills were top notch and she was so quick to respond to all of my questions and concerns. I would be happy to recommend her to friends and family. Great job Jennifer! More

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Lovin my new 4Runner! Jennifer went above and beyond to make earn my business. She was charming, polite, and honest throughout. Thank you again Jenn! make earn my business. She was charming, polite, and honest throughout. Thank you again Jenn! More

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Jennifer's knowledge, communication and direct answers were appreciated. She explained the vehicle's interior to me, set the Bluetooth feature, and offered her assistance if necessary. Thank you. were appreciated. She explained the vehicle's interior to me, set the Bluetooth feature, and offered her assistance if necessary. Thank you. More

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My family and I have bought dozens of cars from dealers new and used. Found the car online and Bri got in contact with me immediately. She gave me all the information on the vehicle I asked and stayed in c new and used. Found the car online and Bri got in contact with me immediately. She gave me all the information on the vehicle I asked and stayed in contact with me while I was back and forth on the truck for days. I told her I was only able to come today and she tried her best efforts to get someone to help me as it was her sons birthday and could not come in. She went above and beyond trying to make the process as easy as possible and referring me over to her friend Jen. Took the nearly 4 hour drive today to buy the rarest spec of Tacoma on the market. Nothing can compare with the experience I've had today. Jennifer was super helpful and uplifting when it came to buying my Tacoma Trd Pro 6mt. I complained about needing a rubber mat for the scuffed bed when i was checking it out. She went straight to the back to see what she could do for me. Then she told me that I can at most get the mat at cost from the dealer. She went as far as offering to pay for half out of her own pocket... When have you ever heard a salesperson offer that? It's a first for everything I guess. Everyone I talked to were very kind and even went into talking about their own life during conversations. No pressuring sales tactics, no hidden fees, not a single slight arrogant moment from anyone, cant say the same for other dealers and I am definitely not one to take rudeness from people. Give jen a call if you're in the market, you'll see exactly what I am talking about. Edit: As amazing as Bri and Jen were... Ive discovered that they sold me a truck with an accident report and failed to disclose it to me. They use autocheck and sent me a report that showed the first 600 miles back when it was new, clearly there weren't any accidents. I check carfax to see when i should service the truck, surprise.. Accident reported 2 years ago. They sold me a truck without a clean title for a clean title price. Contacted them and what I got in return wasnt a sorry, it was just their excuse for selling it as is.. "Its a rare truck and resale is no issue". Of course it will be an issue, im sure the slimey sales managers would take off $3k+ over an accident on the record. In addition to that, the sales manager tacked on a $600 dealer conveyance fee without my knowledge and had previously acknowledged im not paying anything more than taxes and docu/reg fee. A conveyance fee meaning a hidden fee. So much for finding a good dealer right? Good luck More

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I wanted to share my experience I had with Jennifer Glidewell and the rest of the team at Hartford Toyota. I visited several Toyota dealers in the area and the time spent there was a waste of time. The Glidewell and the rest of the team at Hartford Toyota. I visited several Toyota dealers in the area and the time spent there was a waste of time. The sales associates at those dealers didn't take the time to explain to me their pricing. Even when they "wrote it up" it was still extremely confusing. They were unwilling to work with me on price and my trade value. I called Hartford and made an appointment. I was apprehensive right off the bat. My appointment was for 9am. When I walked in the door Jenn was standing at the reception desk waiting for me. She asked how she could help me and I told her what i was looking for and how much I could spend. She drove me around back and showed me what she had. I told her I wanted the red one and she took me inside and started the paper work. Jennifer took the time to explain everything to me more than once and wrote it down so it was easily understood. A Long story short, I was there for 2 hours and I walked away with a 2021 Tacoma. Jennifer was very professional, personable and was a really nice person to talk to. She wasn't pushy or tried to "sell' me anything. She knew what I wanted and that's what she presented to me and that allowed me to make the right decision. I whole heartedly recommend Jennifer and Hartford Toyota! More

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Jennifer Glidewell made my car buying experience amazing! Jen made me feel like a member of her family and has earned my business for life. Jen made me feel like a member of her family and has earned my business for life. More

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Even amid all the COVID restrictions this was the best car buying experience I have ever had. Jennifer was down to earth and knowledgeable about the vehicle. car buying experience I have ever had. Jennifer was down to earth and knowledgeable about the vehicle. More

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They treated me super well they are friendly Sonia very attentive helped me to get out as quickly as possible tremendous employee and great team attentive helped me to get out as quickly as possible tremendous employee and great team More

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Tried to setup appointments many times to buy after my lease was done. No call backs managers that don't care. I was going in to purchase my vehicle no financing also would be very easy. That place just d lease was done. No call backs managers that don't care. I was going in to purchase my vehicle no financing also would be very easy. That place just does not care about there customers it's a shame because I really like the car and just wanted to buy it outright. When I finally got a buy out quote they added in all sort of fishy fees. Beware from buying from there. More

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