Dealer Reviews
Cars for Sale
Dealer Log In
Jennifer Kessler
Jennifer Kessler | Page 2
General Manager
Subaru of Gwinnett
2950 Satellite Boulevard
Duluth, GA 30096
123 Reviews
Jennifer is our General Manager, where she leads with heart, transparency, and a deep commitment to redefining the dealership experience. With nearly two decades in the automotive industry, Jennifer believes car buying should be an enjoyable, relationship-driven process—not a stressful one. Her goal is simple: to ensure every guest truly “Loves the Difference.” Known for her hands-on leadership and people-first approach, Jennifer is passionate about empowering her team to deliver the kind of service that builds lifelong relationships. She’s proud to work for a brand that shares her values of integrity, community, and care. Outside the dealership, Jennifer is a wife and mother of four who stays busy cheering from the sidelines at baseball fields and dance recitals, planning creative family adventures, and finding joy in cooking, design, and organization. Her ability to balance life’s many moving parts inspires her leadership style—rooted in empathy, optimism, and genuine connection.
Read more123 Reviews
Write a ReviewDealership Experience
21 yrs, 6 mos
Industry Experience
21 yrs, 6 mos
Employee Video
123 Reviews of Jennifer Kessler
June 22, 2024
Worst management staff. Zero follow-up. Sold me a car with a major component bad, when I asked how something like that could happen, they said “it broke sitting on the lo Zero follow-up. Sold me a car with a major component bad, when I asked how something like that could happen, they said “it broke sitting on the lot”. Had to get Subaru corporate involved to get the vehicle repaired. I’ve been waiting almost FIVE months for Jennifer Kessler to call me as promised. I guess she’s too embarrassed - this is the second car with problems they sold me, More
by Subaru love is a unicorn
Other Employees Tagged: Michael Gallardo , Jill Thurston
May 31, 2024
Great Custumer service deluxe! , mechanics they really know how to work in this cars, I recommend this dealership , mechanics they really know how to work in this cars, I recommend this dealership More
by ISRAELUZTOR
Verified CustomerOther Employees Tagged: Matthew Buckles , Issa Kone, Tuan
March 25, 2024
They were wonderful when I was considering and finally purchasing a vehicle from there. There was an issue with a missing and correct headrests, which they had promised would be replaced as quickly as pos purchasing a vehicle from there. There was an issue with a missing and correct headrests, which they had promised would be replaced as quickly as possible. I still do not have the headrests. 15 days later. They have not been ordered, One was supposed to be brought in yesterday 3/23/24 and I was to be called to pick it up, but I waited all day without a call. Up to this point my sales person always responded quickly but since I purchased the car she isn't calling, I have to reach out to her, and still no information on when this issue will be resolved. I transport my dogs to the vet and need the headrests to attach their car seats and safety harnesses. I have had to cancel their vet appointment because of not having the headrests. This is totally unacceptable. More
by SANDE.BISCHOFF
Other Employees Tagged: Emma Miranda, Tim WIllis
August 30, 2023
I had a wonderful experience at Subaru of Gwinnett. I purchased a pre owned Outback and I could not be happier!!! Everyone I encountered was helpful and knowledgeable. Thank you Subaru!! I purchased a pre owned Outback and I could not be happier!!! Everyone I encountered was helpful and knowledgeable. Thank you Subaru!! More
by WAYOUT211
Other Employees Tagged: Tim WIllis , Issa Kone, Kody
July 18, 2023
Great dealership, always feel welcomed with excellent customer service! I will continue to send friends and family for sales and service. customer service! I will continue to send friends and family for sales and service. More
by T'sSubaru
Other Employees Tagged: Lance Willhite, Gary Sikes, Matthew Buckles, Susan Brown, Emma Urquia, Tim WIllis , Robert Hynson
June 16, 2023
They tried to charge double labor and double MSRP. $850 for 4 spark plugs and a coil pack. They wanted $40 per plug and over $200 for the coil pack. Customers be aware they are trying to pay for th $850 for 4 spark plugs and a coil pack. They wanted $40 per plug and over $200 for the coil pack. Customers be aware they are trying to pay for their fancy new building. More
by MSA1798
Other Employees Tagged: Michael Militello
June 09, 2023
They have jacked up their service prices to pay for the new building. $850 for a coil and 4 spark plugs. $189 diagnostic fee. The didn’t used to be this way and would work with you. new building. $850 for a coil and 4 spark plugs. $189 diagnostic fee. The didn’t used to be this way and would work with you. More
by MSA1798
Other Employees Tagged: Michael Militello
June 08, 2023
We have been working with Matt for years now and he always goes above and beyond. You are lucky to have him at Subaru! always goes above and beyond. You are lucky to have him at Subaru! More
by HANKGROSSMAN
Other Employees Tagged: Matthew Buckles
May 10, 2023
This is the best dealership I've ever been to. They treat you like family. We have purchased 8 Subarus from Subaru of Gwinnett. No haggling, no hidden fees, up front with everything. No pressure. They treat you like family. We have purchased 8 Subarus from Subaru of Gwinnett. No haggling, no hidden fees, up front with everything. No pressure. Great experience all around with purchasing and with the service department. Top notch service! More
by SEW4FUN602
Other Employees Tagged: Jill Thurston
May 02, 2023
Very smooth appointment from the drive in to my service advisor( Ervin Morban) updating me on the status of my vehicle and when it was ready. advisor( Ervin Morban) updating me on the status of my vehicle and when it was ready. More
by BMILLER3053
Other Employees Tagged: Blake Henley, Susan Brown , Taylor Spicuzza, Ervin Morban
Dealership Inventory (296 Vehicles)
