Jennifer Lang | Page 27

Effortless!!! Helm's Bros. is the quintessential Mercedes-Benz dealership. Besides the new 2018 GLC 300 4 Matic being a real charmer, Helms made the experienc Helm's Bros. is the quintessential Mercedes-Benz dealership. Besides the new 2018 GLC 300 4 Matic being a real charmer, Helms made the experience effortless. From Jeffrey Stampler, my twice Salesman, to Greg, Jennifer and Suzanne (up the chain of good and fair professionals (Sales Manager, General Sales Manager and General Manager respectively) to the lovely human being Douglas Callahan, owner and CEO of Helms, what can I say other than what I have said herein above. It was a pleasure to negotiate, thank you. More

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Mike Nekava the best. Helm bros is a beautiful place the show off very expensive cars. However, I am most impressed with Mr Nekava. I have been a customer since 2003 and l Helm bros is a beautiful place the show off very expensive cars. However, I am most impressed with Mr Nekava. I have been a customer since 2003 and leased more than 15 cars and SUVs between my immediate family Mr Nekava is very professional and extremely knowledgeable of all his products I have test him before as I do every other sales person before I work with them He know his product and he gives you all the info you need to process your transaction before signing any docs. There is never any hovering over you to make quick decisions. As a sales rep myself, clients do respect that. As a result I have sent many clients to him and they are now his loyal customers. Mr Nekava is a great sales rep as his credentials has proven, but he is absolutely a better person. I consider him my family . More

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NEVER AGAIN, DO NOT GO I was labeled an exporter and told I owned 4 GLS's... I was provided no PROOF and was also informed I had a car recently exported and again, NO PROOF I was labeled an exporter and told I owned 4 GLS's... I was provided no PROOF and was also informed I had a car recently exported and again, NO PROOF PROVIDED upon request. I have one GLS in my name for my mother, her credit is not good and I did her a favor, what son wouldn't do that for his mother? she can afford to pay but because of PERSONAL reasons, her credit isn't strong. When confronted, I shown that I am currently leasing one (again for my mother) and have the insurance in my name since I have USAA and am a Veteran( who has a clean record ), you receive a $500 incentive off, so why not? Anyway, this dealership plays games, when explaining the situation, Jennifer Land told me my story was b's' and I'm lying.... Who is she to even criticize, this is life and life not perfect, my parents split and her credit was effected from the divorce. Also, I'm trading my darn car in on top of it so why would I even export anything? I work 3 jobs, I work HARD, I felt mistreated probably because of my age (i'm under 30) and the fact I can afford to pay for a 80K+ car. Anyway, Mercedes cannot even provide the information upon request and are playing games, I don't recommend doing business here. I'm financing the GLS too, I can understand the red flag if I was paying all cash but cmon. I did get loud with the staff but that's because I was mistreated, Jennifer Lang and Greg think they're slick but I'm not fooled. I understand the reason for caution but this is straight up RIDICULOUS. More

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car leasing experience the overall experience was first class all the personnel at the dealership from valet to management were true professional Kathleen its great at he the overall experience was first class all the personnel at the dealership from valet to management were true professional Kathleen its great at her job More

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Amazing buying Experience My experience with Helms Bro in Bayside, Queens and particularly with salesman Marlon Matamoros was very positive. I highly recommend this dealership My experience with Helms Bro in Bayside, Queens and particularly with salesman Marlon Matamoros was very positive. I highly recommend this dealership because of the professionalism that everyone whom I deal with demonstrated. I had been looking to lease a sedan for the last three months and narrowed my search to a BMW 328i, Audi A4 or a Mercedes Benz C300 4Matic. I dealt with others dealerships and different tricks from some sleazy car sales people. When I came to Helms Bro I met Marlon. He quickly made me feel at ease since his demeanor was lay back, not using high pressure sales techniques and was very friendly and transparent in the negotiation aspect. The next morning, after thinking about the deal more carefully, I returned to the dealership. Marlon was off that day but I had the pleasure of speaking with the General Sales Manager Jennifer Lang. And again, the level of professionalism was commendable. She took the time to carefully answering all my questions and also asked a young Sales Consultant named Wilhem Frank to assist me in looking at others lease options. He too was awesome and it became very evident that this level of professionalism is the culture of this particular dealership. More

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Outstanding purchase experience Peter Fearon was great to work with. He was friendly, knowledgeable and worked with us to get a good price on our new GL450. He Wwrked diligently to Peter Fearon was great to work with. He was friendly, knowledgeable and worked with us to get a good price on our new GL450. He Wwrked diligently to arrange to get the vehicle we wanted by 'swapping' with another dealership. We did not get to meet Jennifer, but communicated via Email. She was very helpful in arranging for us to obtain some options at a fair price. More

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Awesome customer experience Maurice has a "can do" attitude and was able to find me the specific car with the specific features I was looking for. I was told by multiple dealers Maurice has a "can do" attitude and was able to find me the specific car with the specific features I was looking for. I was told by multiple dealers that the car/features I was looking for was not available. Maurice went beyond my expectations to find me the perfect car for my daughter. I have purchased two cars from Helms Bros. and each time they exceeded my expectations. I highly recommend Maurice and Helms Bros. More

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A Delightfully Amazing Experience I started this purchase in April 2014. I got my GL 550 in April 2015. I made a prayer before I went to this dealership and Helms Bros. was an answer I started this purchase in April 2014. I got my GL 550 in April 2015. I made a prayer before I went to this dealership and Helms Bros. was an answer to my prayers. Audley, Adam, Maurice Daniel and Jennifer, were very patience. I felt comfortable and they explained all about the SUV. When everything on my end was right, I received the SUV. I highly recommend the staff at Helms. Bros. because they know how to treat people and they know their products. Kind Regards Peter M. Lloyd More

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"The best or nothing" holds true for Mercedes-Benz AND Helms Helms Bros. in Bayside has become a home away from home. Since my last review, I have purchased and leased three vehicles. A GLK 350 for my father, a Helms Bros. in Bayside has become a home away from home. Since my last review, I have purchased and leased three vehicles. A GLK 350 for my father, a E350 for myself were purchased and a GLK350 was just leased for my wife. So I believe that this brings my total number of vehicles rolled out of their doors at 5 or 6, so you can believe me when I say that I am a repeat customer! The vehicles are just that, vehicles... safe, dependable and above all, Mercedes-Benz! You know your family is safe on the road when all the distracted drivers out there are lurking, or when you are driving alone, tempting the speed limit on a clean stretch of freshly paved highway asphalt! Now, the dealership... the dealership is what counts when you make a purchase AND when you service your vehicle. I can whole heartedly say, without a doubt, that if it were not for the people that are there for me, I would not be taking the time to write this review. You hear it again and again; They treat you like family... blah, blah, blah... but I'm telling you.. they treat you like family!! From the minute you walk in, to the minute you drive off, to the minute you service your vehicle(s), to the minute you do it all over again! I have never, in my life, been treated so well. If you are in the market for a vehicle, do yourself a favor and go to Helms! I did it years ago and haven't given it a second thought since! Go see Mikey for sales, Carmine for service and tell them Pete the Greek sent you! See you down the road... More

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MAURICE is the BEST!!! Just picked up our new car. MAURICE helped us and was VERY patient. He went over the whole car with us and kept asking if we had any questions. Very Just picked up our new car. MAURICE helped us and was VERY patient. He went over the whole car with us and kept asking if we had any questions. Very kind and respectful of our time. Had everything ready when we got there for pickup. Also met the manager Jennifer Lang who gave us a great deal and was just as courteous. My family has been buying and servicing cars from Helms for years. Great company with a great staff. THANK YOU again for another wonderful car buying experience. More

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