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Jennifer Perez
Jennifer Perez at Elder Ford of Tampa

Jennifer Perez | Page 28

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.8
381 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

4.8

381 Reviews

Write a Review

381 Reviews of Jennifer Perez

May 22, 2023

Dealership Rating
Employee Rating

Very professional but the lack of urgency to get back to you is underwhelming If I leave a message sometimes I don't get a return call More

by George
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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May 26, 2023

Elder Ford of Tampa responded

Hi George, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at your earliest convenience so we can work with you to make this right. We hope to hear from you. Dan Sills General Manager Elder Ford of Tampa

May 21, 2023

Dealership Rating
Employee Rating

The best purchase I have ever made love my car highly recommended to friends and family More

by gibranwoodard22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Taylor Stinnett

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May 26, 2023

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 19, 2023

Dealership Rating
Employee Rating

Need some work to be done but still available to finish not the way is supposed to be done More

by Tito78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera , Nabil Brohmi

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May 23, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 16, 2023

Dealership Rating
Employee Rating

Jennifer and team were very helpful in explaining the operation and uniqueness of my new truck! More

by golfers855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2023

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 13, 2023

Dealership Rating
Employee Rating

Great customer service everything explained what there were going to be completed on the vehicle More

by roseetorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Taylor Stinnett

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May 15, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2023

Dealership Rating
Employee Rating

Every one did a great job. 15 words are not needed to describe their work ethic. More

by TILLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2023

Elder Ford of Tampa responded

HI, we appreciate your feedback! Safe travels!

May 08, 2023

Dealership Rating
Employee Rating

Really bad experience , with all never again we buy all with this dealer .not recommendable More

by CLAUCLAU171038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JONATHAN MARTINEZ, Nacer Menouni, OSCAR PENALVER

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May 10, 2023

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 07, 2023

Dealership Rating
Employee Rating

Always a great experience here, fast service, great communication from service advisors and clean/tidy shop More

by damicruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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May 10, 2023

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

May 06, 2023

Dealership Rating
Employee Rating

Very professional, took time to answer all of my questions. Love my new Ford Explorer! More

by dorothy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Badre Ghoumari, JAYSON SIERRA

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May 08, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

May 03, 2023

Dealership Rating
Employee Rating

Getting appointment was easy To get repair done could take more days then it should , it took 7 to get a fuel pump changed. More

by JOHNNIEMACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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May 08, 2023

Elder Ford of Tampa responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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